Navionics+ on the lake

[Rich]

I have to say, I didn't expect results like this.

I have a GPS that uses a Navionics chip for a chart of the lake. Last year I got an update using this product: http://www.navionics.com/en/navionics-plus (you can find these chips at a discount online).

Looking on line at their web app: http://webapp.navionics.com/?lang=en as well as looking on my GPS chartplotter, I noticed a marker/light that appeared to be in the wrong place (Light #55 was previously on top of a dock instead of in the proper place in the channel).

Since I go by that light every time I leave my dock, I thought I'd contact Navionics and see if they would listen to me. I didn't expect much.

Being a large company, I thought that they would not care about our lake, after all, the majority of their customers must be on the ocean, not on our lake.

They took the report, and would you believe it, just four business days later I received an email that they fixed the problem and that they updated their charts!

I can now update my chip for my GPS and it too will be corrected. Wow that's fast service.

From now on, when/if I find anything not correct on my charts, I'm going to contact them and let them know! I was very impressed, quick fast service, and both online charts as well as their downloadable data will be updated! This will help all users on the lake. I couldn't ask for better service!

If needed, you can find their "Report Cartography problems" link here: http://www.navionics.com/en/customers
This has separate links to report problems with either their GPS charts or with their mobile app.