Shep Brown's

CentreHarborEric · 07-25-2008, 10:06 AM

Very disappointed a few weeks ago with poor customer service response to a very simple question/request regarding renewing a registration.
Shep's said absolutely could not be done, hiding behind some dubious "state won't accept this" excuse, delivered with as little warmth and compassion as is possible by a human. I have known this woman to be tough in the past, so I guess I shouldn't be surprised.
Went to Squam Boats and was done with the renewal in 5 minutes! Thank you Squam Boats!
Have done business at Shep Brown's before but will try to avoid it in the future! It's the little things.

07-25-2008, 10:06 AM	#1
CentreHarborEric Member Join Date: Aug 2004 Posts: 48 Thanks: 0 Thanked 1 Time in 1 Post	Shep Brown's Very disappointed a few weeks ago with poor customer service response to a very simple question/request regarding renewing a registration. Shep's said absolutely could not be done, hiding behind some dubious "state won't accept this" excuse, delivered with as little warmth and compassion as is possible by a human. I have known this woman to be tough in the past, so I guess I shouldn't be surprised. Went to Squam Boats and was done with the renewal in 5 minutes! Thank you Squam Boats! Have done business at Shep Brown's before but will try to avoid it in the future! It's the little things.