Wolfeboro inn a dining disappointment!!!

Donna B · 06-03-2009, 02:07 PM

Greatly disappointed!
Last Saturday my in-laws were visiting from South Carolina so we decided to eat at the Wolfeboro inn, hearing it was recently renovated and a “new chef” was on board. The seven of us arrived @ 5:45 pm and the dining room was not busy so we were seated right away. The waitress service was fine and we ordered our food by 6:00pm. Here is where it begins…..@ 7:00pm we still had not received our food and at this point we were all hungry, the waitress did come over several times to assure us she was checking on our food and it would arrive soon. She did apologize many times. At 7:10pm the food arrived. My mother’s ribs were cold, my father ordered prime rib which came served as a rib eye steak and was cold, my son ordered steak tips and received a strip steak cut up in pieces, he also ordered a baked potato but got mashed (he just ate it) I had the mac and cheese with lobster. The mac and cheese was hot but very dry/tasteless. My mother sent her ribs back (they were cold) the rest of us just ate. Fifteen minutes later her ribs came back, with a sauce on top that tasted like baked beans, not the original sauce. She had ordered a baked potato, but the second dish had mashed. She just ate it. The waitress again apologized and said it was not her fault. No one was blaming her but this was getting ridiculous. We received the bill and it was wrong. My in-laws had ordered a bottle of wine for $35.00 and the bill was for $44.00. We were told the computer made the error. (There are no bottles of wine on the list for $44.00). The bill was corrected. My husband paid for the bill via credit card. It came up denied four times which we knew could not be correct. Another waitress came over and showed the staff member how to do it correctly, and then it went through. All I wanted to do at that point was get out of there, at least it was nice out so my father and I stood out front shaking our heads saying “never again” we would have been better off going to the Wolfeboro diner which is now open in the evening. My 74 yr old father in-law spoke to the manager about his experience. The manager said “thanks, we will look into it.” That was my two hour meal at the inn. I have had drinks here before but not a meal. After a $4 million dollar renovation and a new chef you think this historic inn would have the dining room mastered. Unfortunately it doesn’t. This is the first time I have ever written such a negative review of a dining experience, but it was so bad I felt you all need to know.

06-03-2009, 02:07 PM	#1
Donna B Junior Member Join Date: May 2009 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Wolfeboro inn a dining disappointment!!! Greatly disappointed! Last Saturday my in-laws were visiting from South Carolina so we decided to eat at the Wolfeboro inn, hearing it was recently renovated and a “new chef” was on board. The seven of us arrived @ 5:45 pm and the dining room was not busy so we were seated right away. The waitress service was fine and we ordered our food by 6:00pm. Here is where it begins…..@ 7:00pm we still had not received our food and at this point we were all hungry, the waitress did come over several times to assure us she was checking on our food and it would arrive soon. She did apologize many times. At 7:10pm the food arrived. My mother’s ribs were cold, my father ordered prime rib which came served as a rib eye steak and was cold, my son ordered steak tips and received a strip steak cut up in pieces, he also ordered a baked potato but got mashed (he just ate it) I had the mac and cheese with lobster. The mac and cheese was hot but very dry/tasteless. My mother sent her ribs back (they were cold) the rest of us just ate. Fifteen minutes later her ribs came back, with a sauce on top that tasted like baked beans, not the original sauce. She had ordered a baked potato, but the second dish had mashed. She just ate it. The waitress again apologized and said it was not her fault. No one was blaming her but this was getting ridiculous. We received the bill and it was wrong. My in-laws had ordered a bottle of wine for $35.00 and the bill was for $44.00. We were told the computer made the error. (There are no bottles of wine on the list for $44.00). The bill was corrected. My husband paid for the bill via credit card. It came up denied four times which we knew could not be correct. Another waitress came over and showed the staff member how to do it correctly, and then it went through. All I wanted to do at that point was get out of there, at least it was nice out so my father and I stood out front shaking our heads saying “never again” we would have been better off going to the Wolfeboro diner which is now open in the evening. My 74 yr old father in-law spoke to the manager about his experience. The manager said “thanks, we will look into it.” That was my two hour meal at the inn. I have had drinks here before but not a meal. After a $4 million dollar renovation and a new chef you think this historic inn would have the dining room mastered. Unfortunately it doesn’t. This is the first time I have ever written such a negative review of a dining experience, but it was so bad I felt you all need to know.