Websites/cams don't work

Chaos · 03-13-2010, 04:11 PM

Thanks Pepper. It worked! But does anyone know why we had to use openDNS?

Thanks all. I just bought a new boat, and it's been killing me to not watch the ice melt as I approach delivery day.

brk-lnt · 03-13-2010, 04:31 PM

Quote:

Originally Posted by Chaos

But does anyone know why we had to use openDNS?

The "master" DNS servers for the rattlesnakecam.com domain are broken. DNS information expires after a period of time and the info has to be re-looked up. This is normally a seamless process, but when the master server no longer passes out new info, then things start to break down. Sometimes a DNS server (like OpenDNS) is setup to hold on to information long past the expiration date, which helps when there are issues like this. Other times, it causes different problems (like when a server is moved to a new IP address but a DNS server is still telling people to use the old IP).

Chaos · 03-13-2010, 04:55 PM

Ok, I understand the technological explanation, however, I setup the openDNS on my wireless router which is used by all of the pcs in my house including my Mac. The Mac was the only one effected?

Oh well. As long as it's working, I'm happy.

Thanks.

brk-lnt · 03-13-2010, 04:59 PM

Quote:

Originally Posted by Chaos

Ok, I understand the technological explanation, however, I setup the openDNS on my wireless router which is used by all of the pcs in my house including my Mac. The Mac was the only one effected?

Oh well. As long as it's working, I'm happy.

Thanks.

Your OS and/or your browser also tend to cache DNS info.

DNS server information is also "passed" out with IP address info when your PC/Mac gets on the network and requests an IP from the router. THAT info also has an expiration time in it.

Depending on exactly how you configured things one or more various caches, expiration limits, or network config settings may or may not have timed out or reset as expected.

webmaster · 03-13-2010, 05:38 PM

I have reported the details of this problem to the hosting service. I'll post an update when I have more information.

webmaster · 03-13-2010, 10:42 PM

I think the problem has been resolved, although it may take 24 hrs or more to fully propogate to all the name servers around the Internet.

Turns out there was an error in the DNS zone file for the "master" DNS server for the sites. The error has been corrected and I'm now seeing all the correct info when I do nslookups.

Sorry for the problems. Those records were set up automatically a few years ago and I wasn't aware of any problems until LivingtheHL mentioned it. I'm surprised it didn't cause more problems much sooner.

I still recommend using OpenDNS. As Pepper noticed, it really speeds up your surfing and gets around many little DNS problems.

Thanks to everyone who helped us work our way through this.

Don

RI Swamp Yankee · 03-13-2010, 11:17 PM

I just tried www.rattlesnakecam.com and I can't reach it. I get Cannot find server or DNS Error

I did a lookup at http://www.intodns.com/rattlesnakecam.com and the DNS record looks ok except SOA expire is a bit long (5 weeks, should be 2-4 weeks).

I can ping it by name ok so my ISP DNS seems to resolve it.
>ping rattlesnakecam.com
Pinging rattlesnakecam.com [74.54.143.210] with 32 bytes of data:
Reply from 74.54.143.210: bytes=32 time=55ms TTL=55

I tried the IP address in my browser and get the same error.

ISP is Cox Communications - Browser(s) IE and Firefox

DUH! while I have been writing this and trying things .. I can now reach snake eyes

upthesaukee · 03-13-2010, 11:45 PM

...I go to Snake Eyes now, and all I see is the security light in the upper left hand corner of the webcam shot.

I'll check tomorrow and see if I can see the lake.

RLW · 03-14-2010, 02:19 PM

Check out the time and date. It doesn't look any different than yesterday.

03-13-2010, 04:11 PM	#1
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	It works... Thanks Pepper. It worked! But does anyone know why we had to use openDNS? Thanks all. I just bought a new boat, and it's been killing me to not watch the ice melt as I approach delivery day.

03-13-2010, 10:42 PM	#6
webmaster Moderator Join Date: Jun 2002 Posts: 2,460 Blog Entries: 1 Thanks: 459 Thanked 3,932 Times in 843 Posts	Update I think the problem has been resolved, although it may take 24 hrs or more to fully propogate to all the name servers around the Internet. Turns out there was an error in the DNS zone file for the "master" DNS server for the sites. The error has been corrected and I'm now seeing all the correct info when I do nslookups. Sorry for the problems. Those records were set up automatically a few years ago and I wasn't aware of any problems until LivingtheHL mentioned it. I'm surprised it didn't cause more problems much sooner. I still recommend using OpenDNS. As Pepper noticed, it really speeds up your surfing and gets around many little DNS problems. Thanks to everyone who helped us work our way through this. Don

03-13-2010, 11:17 PM	#7
RI Swamp Yankee Senior Member Join Date: Jul 2002 Location: North Kingstown RI Posts: 688 Thanks: 143 Thanked 83 Times in 55 Posts	Strange I just tried www.rattlesnakecam.com and I can't reach it. I get Cannot find server or DNS Error I did a lookup at http://www.intodns.com/rattlesnakecam.com and the DNS record looks ok except SOA expire is a bit long (5 weeks, should be 2-4 weeks). I can ping it by name ok so my ISP DNS seems to resolve it. >ping rattlesnakecam.com Pinging rattlesnakecam.com [74.54.143.210] with 32 bytes of data: Reply from 74.54.143.210: bytes=32 time=55ms TTL=55 I tried the IP address in my browser and get the same error. ISP is Cox Communications - Browser(s) IE and Firefox DUH! while I have been writing this and trying things .. I can now reach snake eyes __________________ Gene ~ aka "another RI Swamp Yankee" Last edited by RI Swamp Yankee; 03-13-2010 at 11:22 PM. Reason: I didn't see Don's last post until after I posted

03-13-2010, 11:45 PM	#8
upthesaukee Senior Member Join Date: Jan 2003 Location: Alton Bay Posts: 5,604 Blog Entries: 2 Thanks: 2,469 Thanked 1,983 Times in 1,083 Posts	I don't know... ...I go to Snake Eyes now, and all I see is the security light in the upper left hand corner of the webcam shot. I'll check tomorrow and see if I can see the lake. __________________ I Live Here... I am always UPTHESAUKEE !!!!

03-14-2010, 02:19 PM	#9
RLW Senior Member Join Date: Jul 2002 Location: Alton Bay on the mountain by a lake Posts: 2,023 Thanks: 563 Thanked 444 Times in 311 Posts	Check out the time and date. It doesn't look any different than yesterday. Attached Images __________________ There is nothing better than living on Alton Mountain & our grand kids visits.

03-13-2010, 04:55 PM	#3
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	Ok, I understand the technological explanation, however, I setup the openDNS on my wireless router which is used by all of the pcs in my house including my Mac. The Mac was the only one effected? Oh well. As long as it's working, I'm happy. Thanks.

03-13-2010, 05:38 PM	#5
webmaster Moderator Join Date: Jun 2002 Posts: 2,460 Blog Entries: 1 Thanks: 459 Thanked 3,932 Times in 843 Posts	I have reported the details of this problem to the hosting service. I'll post an update when I have more information.

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RI Swamp Yankee (03-13-2010)

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