Lobster Pound Disaster

[chipj29]

Originally Posted by PennyPenny

The fact that they were there on a busy night and thought they were entitled to be given attentive service is what gets me. What makes them so special compared to the next table? I work in the restaurant business also and a customer who thinks they are more important then the next is irritating to everyone. Actually, those are the people we want in and out and gone.

Why do you assume that they thought they were entitled to anything, or that they thought they were more important than other customers? They went in with a specific "request". If the LP staff said that they could accomodate that request, then that is why the customer expected such.