Thefts from Boats in Alton?

[win-a-pea-socky]

Originally Posted by brk-lnt

Why should they return it if they did not do anything wrong?

they should return the money because it's a good business decision that will generate goodwill with this customer and others. a bad reputation is much more costly than the lost profit in this case. they have a dissatified customer and many others who now know about it through the newspapers and this forum. think about the goodwill that would be gained by refunding the money. forget the legal argument. its the morally right thing to do.