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#1 |
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Senior Member
Join Date: Jan 2011
Location: Wolfeboro
Posts: 868
Thanks: 584
Thanked 540 Times in 210 Posts
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I can't help but think of the current Dominoes Pizza campaign where they are asking for customer feedback about their new chicken on their boxes. They seem to be a company that is not afraid to admit mistakes and be transparent about how they are making things better. This may be a winning approach to building a solid customer base. Too soon to tell, but I can appreciate what they are trying to do.
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| The Following 2 Users Say Thank You to CateP For This Useful Post: | ||
Pepper (04-19-2011), secondcurve (04-20-2011) | ||
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#2 |
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Senior Member
Join Date: Apr 2004
Location: Wayne, PA & Mirror Lake
Posts: 150
Thanks: 117
Thanked 17 Times in 15 Posts
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Well, the upcoming summer season is right around the corner and, simply put, the proof is in the pudding for the Inn. We, like others, don't really care about changes made to the menu. The menu was fine before the Inn sale/renovation and the menu was fine (although different) after the sale. We do however, prefer the old menu (chicken parm, ribs, fish and chips/fries, etc.). The food and service was consistent back then.
As our heading states, our last three experiences have been "less favorable". Nothing drastic but, well, we have other choices as to where to go for dinner. During our upcoming summer trips to the lakes region, we won't be considering the Inn for dining unless we do see consistent favorable reviews on this thread or elsewhere in the forum. It isn't a big deal to us since we have found suitable dining substitutes in the area, as there are plenty. We are like many of you, we don't need the Inn to survive and prosper. But it is a shame where it was and where it now is. If we do consider to go there, I will first rendezvous the salad bar. This will give me a good indication as to whether management has tightened things up; no more half portion of soup left, no empty bowls for beets, cottage cheese, etc., no more only crumbs of bread remaining). This "indicator" will tell us whether to actually sit down and dine. This is kind of like looking at a basic cookbook and figuring out whether to buy it. Check some tried and true recipes: clam chowder, meatballs, pie crust. I know what makes them good. This is a good indicator to me. Whether they know it or not, the Inn has dug a very, very deep hole for themselves. There are many out there that don't check out the forum and may never know of any improvements made. They simply "stopped going there". That is our two cents. Whether or not George changes the menu, the look of the menu, the staff, or claims things have changed doesn't matter to us. Who ever does go there, please share your experience. We will not consider going there a fourth time unless we know things have actually changed. |
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| The Following User Says Thank You to Mirror Lake's BB For This Useful Post: | ||
Grady223 (04-20-2011) | ||
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#3 |
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Senior Member
Join Date: Sep 2009
Posts: 251
Thanks: 48
Thanked 113 Times in 64 Posts
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I had lunch at the Wolfeboro Inn two weeks ago on a Saturday. The place was less than half full. We were greeted immediately by a young friendly hostess and seated. Our waitress arrived within minutes to take our drink order and when she returned with drinks we were ready to order. Our lunch arrived in a reasonably quick time. We were checked on twice during our meal and our check was brought quickly after we asked for it. The waitress was friendly and efficient. This was the best service I've had at the Inn in years!! the menu was the same as it has been, but looking forward to the unveiling of the new one which is today.
I've heard so many positive reviews from this forum and on Trip Advisor that we're heading over to Laconia tonight to try Grill 27, a tapas restaurant. Mise En Place had a "Tapas and Tinis" week this winter and it was wonderful. Hoping tonight's experience measures up to that. |
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#4 | |
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Senior Member
Join Date: Apr 2004
Location: New Hope, PA & Barndoor Island
Posts: 465
Thanks: 93
Thanked 24 Times in 18 Posts
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#5 | |
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Senior Member
Join Date: Aug 2004
Location: Moultonborough & CT
Posts: 2,550
Thanks: 1,072
Thanked 672 Times in 369 Posts
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