E-Z Pass on the way.

Steve · 06-22-2005, 02:29 PM

Just hope you don't have to call cutomer service to get help. Man. When I read that they changed the dates on everything, I signed up today, for 2 tags. After I got the confirmation, I realized that I entered my first name in the last name field, and my last name in the first name field. Oops.

Anyway, I logged into the account, which was immediately activated, but couldn't change my name. After hunting for a phone number (almost impossible to find) and going through all kinds of voice prompt systems, I got to a CSR that said she couldn't update it until I received the tags. We went back and forth over this, as she said it wasn't in the database yet. I explained it was, as I logged in. She confirmed there's only one DB. But I still have to wait.

Whatever.

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06-22-2005, 02:29 PM	#35
Steve Senior Member Join Date: Apr 2004 Location: Southern NH Posts: 109 Thanks: 0 Thanked 0 Times in 0 Posts	Just hope you don't have to call cutomer service to get help. Man. When I read that they changed the dates on everything, I signed up today, for 2 tags. After I got the confirmation, I realized that I entered my first name in the last name field, and my last name in the first name field. Oops. Anyway, I logged into the account, which was immediately activated, but couldn't change my name. After hunting for a phone number (almost impossible to find) and going through all kinds of voice prompt systems, I got to a CSR that said she couldn't update it until I received the tags. We went back and forth over this, as she said it wasn't in the database yet. I explained it was, as I logged in. She confirmed there's only one DB. But I still have to wait. Whatever.