Metrocast email problems - FYI

[Jeanzb1]

Thank you very much, Crusty! I will read it over and over until my pea brain understands it all. I really appreciate your taking the time to post such an in-depth explanation of how email works!

[Merrymeeting]

FWIW, the issue seems to have been resolved for Metrocast, at least for now. No email rejections for some time now.

[patman]

This is likely to continue as an intermittent problem... I am not on Metrocast, but I was on the other end of this recently. Someone with a Metrocast email tried to send me something, and my mail server bounced it. Here is the info from the logs showing that my mailserver rejected it after spamcop.net blacklisted the metrocast mail server as a source of spam. (The 65.175.128.136 address is one of the metrocast mailservers.)

Note the last line of the second chunk of info...it's been blocked roughly 1/3 of the time over the past month. Given that 99% is considered a low uptime number in an IT situation, 66% is abysmal.

From Tuesday:

Event: rejected rejected
User: -remote-
Domain:
Sender: xxxxx@metrocast.net
Sent Time: Oct 15, 2013 12:59:12 PM
Sender Host: proofpoint-cluster.metrocast.net
Sender IP: 65.175.128.136
Authentication: unauthorized
Spam Score:
Recipient: xxxxx
Delivery User: xxxxx
Delivery Domain: xxxxx
Delivered To:
Router: reject
Transport: **rejected**
Out Time: Oct 15, 2013 12:59:12 PM
ID: 1VW7xh-0009g4-xxx
Delivery Host: proofpoint-cluster.metrocast.net
Delivery IP: 65.175.128.136
Size: 0 bytes
Result: JunkMail rejected - proofpoint-cluster.metrocast.net [65.175.128.136]:37204 is in an RBL, see Blocked - see http://www.spamcop.net/bl.shtml?65.175.128.136

Query bl.spamcop.net - 65.175.128.136
(Help) (Trace IP) (SenderBase Lookup)

65.175.128.136 listed in bl.spamcop.net (127.0.0.2)

If there are no reports of ongoing objectionable email from this system it will be delisted automatically in approximately 13 hours.
Causes of listing

System has sent mail to SpamCop spam traps in the past week (spam traps are secret, no reports or evidence are provided by SpamCop)
SpamCop users have reported system as a source of spam less than 10 times in the past week

Additional potential problems
(these factors do not directly result in spamcop listing)

Too many delisting requests were made. Next request might be allowed after 13.8 days

Because of the above problems, express-delisting is not available
Listing History
In the past 30.3 days, it has been listed 12 times for a total of 10.9 days

[codeman671]

Originally Posted by patman

This is likely to continue as an intermittent problem... I am not on Metrocast, but I was on the other end of this recently. Someone with a Metrocast email tried to send me something, and my mail server bounced it. Here is the info from the logs showing that my mailserver rejected it after spamcop.net blacklisted the metrocast mail server as a source of spam. (The 65.175.128.136 address is one of the metrocast mailservers.)

Note the last line of the second chunk of info...it's been blocked roughly 1/3 of the time over the past month. Given that 99% is considered a low uptime number in an IT situation, 66% is abysmal.

From Tuesday:

We use Metrocast for our business internet, but our domains are hosted by Godaddy. We recently had to switch from the Metrocast outbound mail servers to a Godaddy outbound as we were blacklisted everywhere, and Metrocast could not and would not work to solve it.

[BroadHopper]

Originally Posted by codeman671

We use Metrocast for our business internet, but our domains are hosted by Godaddy. We recently had to switch from the Metrocast outbound mail servers to a Godaddy outbound as we were blacklisted everywhere, and Metrocast could not and would not work to solve it.

We recently move our domains to Google from Yahoo. We moved from Metrocast to Yahoo a couple of years ago. Metrocast never fix our problems, Yahoo does not seem to identify the problems and hopefully Google will solve all our problems. We also went from DSL to T1 to cable. Just recently Fairpoint installed a fiber optics trunk on our street. They sent us a promotion to change from cable to fiber optics which is cheaper, but we have a year more to go on our contract to Metrocast. I can't wait!

[TheProfessor]

Best to check what Fairpoint is offering you.

"MANCHESTER, NH (August 27, 2013) - FairPoint Communications announced today it is planning to expand and upgrade broadband Internet service in 18 towns across New Hampshire - in unserved locations or locations with low-speed access across the Granite state.In all, multiple neighborhoods in 18 towns in New Hampshire will be upgraded or see new high-speed broadband access. These towns include: Albany, Conway, Dalton, Fitzwilliam, Franklin, Greenfield, Hinsdale, Landaff, Lyme, Milan, Newbury, Pittsburg, Rindge, Spofford, Stewartstown, Troy, Tuftonboro, Walpole and Westmoreland."

LINK