Generator Service

rrr · 10-30-2013, 02:31 PM

At this point I have messages in to three locals - the original installer since late Friday, another recommendation since yesterday morning and Troy this morning. I guess no one needs the business.

I also called Powers and was surprised that it will be about $600 for them to come out and take a look, more if parts are required. I asked about their annual service contract and was told that if I sign up now (between September and December - could've been November) the fee is $345 because they're so busy in fall. The price seemed high - but at least they answered!

Happy Gourmand · 10-30-2013, 03:15 PM

Quote:

Originally Posted by rrr

At this point I have messages in to three locals - the original installer since late Friday, another recommendation since yesterday morning and Troy this morning. I guess no one needs the business.

I also called Powers and was surprised that it will be about $600 for them to come out and take a look, more if parts are required. I asked about their annual service contract and was told that if I sign up now (between September and December - could've been November) the fee is $345 because they're so busy in fall. The price seemed high - but at least they answered!

WOW!! $600 to "take a look" ?

tis · 10-30-2013, 03:32 PM

Wow is right! It only cost us over a hundred to get our's serviced. I don't remember the exact amount but it was certainly less than two hundred.

Newbiesaukee · 10-30-2013, 04:50 PM

I called Powers to service my generator which had had no maintenance for a few years. The bill was nowhere near $600. They did offer the maintenance contract but that did seem pricy and I chose to stay on the "as needed" plan. I was happy with the service and the work. Perhaps your generator is significantly larger or more complicated.

I just looked it up. I have a Generac 15kw. The major service trip charge was $345. It needed a new battery, filter and other parts. The total was $473. Not cheap but not 600 for a look.

rrr · 10-31-2013, 06:52 AM

Quote:

Originally Posted by Newbiesaukee

I called Powers to service my generator which had had no maintenance for a few years. The bill was nowhere near $600. They did offer the maintenance contract but that did seem pricy and I chose to stay on the "as needed" plan. I was happy with the service and the work. Perhaps your generator is significantly larger or more complicated.

I just looked it up. I have a Generac 15kw. The major service trip charge was $345. It needed a new battery, filter and other parts. The total was $473. Not cheap but not 600 for a look.

It could have to do with the time of year and location. They indicated to me that their prices were higher now. It was kind of funny they said $295 for the annual contract but if you sign up now... and I was expecting to hear there was a special, but instead they said it would be $50 higher. To help me with the immediate problem they said it would be about $600 for the service call, travel and a two hour minimum but would go up if parts were required - sorry if I didn't say that right the first time.

I have finally found a resource to take care of the immediate problem. But I may well contact Powers in the spring to sign up for the annual checkup MeredithMan recommends. I agree that it is money well spent to make sure this resource is in good working order.

Happy Gourmand · 10-31-2013, 07:17 AM

Quote:

Originally Posted by rrr

It could have to do with the time of year and location. They indicated to me that their prices were higher now. It was kind of funny they said $295 for the annual contract but if you sign up now... and I was expecting to hear there was a special, but instead they said it would be $50 higher. To help me with the immediate problem they said it would be about $600 for the service call, travel and a two hour minimum but would go up if parts were required - sorry if I didn't say that right the first time.

I have finally found a resource to take care of the immediate problem. But I may well contact Powers in the spring to sign up for the annual checkup MeredithMan recommends. I agree that it is money well spent to make sure this resource is in good working order.

I agree that it is money well spent. A word of caution though, even though you have you immediate problem resolved by another contractor, Powers will most likely require an inspection and service before they are willing to put the unit on a maintenance contract. So, it might be worth the extra few bucks to have them do their thing now, as you will have to pay them later either way.

codeman671 · 10-31-2013, 10:29 AM

$600 is crazy...

I pay $295 on the seacoast to Philbricks Mobile service for a servicing and the contract. There is another repair shop in Dover that is under $200, but I have been using Philbricks from day one and he has been good to deal with.

For an oil and air filter chance its a lot of money, but good piece of mind. There really isn't much to these that you could not do it yourself.

Whimsey · 11-05-2013, 03:01 PM

I use The Generator Connection from over in Barrington. Annual service is $210 including oil and filter. $600 is out of line.

10-30-2013, 02:31 PM	#1
rrr Senior Member Join Date: Aug 2004 Location: Winter Harbor Posts: 214 Thanks: 75 Thanked 37 Times in 14 Posts	thank you At this point I have messages in to three locals - the original installer since late Friday, another recommendation since yesterday morning and Troy this morning. I guess no one needs the business. I also called Powers and was surprised that it will be about $600 for them to come out and take a look, more if parts are required. I asked about their annual service contract and was told that if I sign up now (between September and December - could've been November) the fee is $345 because they're so busy in fall. The price seemed high - but at least they answered!

10-30-2013, 04:50 PM	#4
Newbiesaukee Senior Member Join Date: May 2004 Location: Coral Gables, winter; Long Island, summer Posts: 1,363 Thanks: 961 Thanked 575 Times in 300 Posts	I called Powers to service my generator which had had no maintenance for a few years. The bill was nowhere near $600. They did offer the maintenance contract but that did seem pricy and I chose to stay on the "as needed" plan. I was happy with the service and the work. Perhaps your generator is significantly larger or more complicated. I just looked it up. I have a Generac 15kw. The major service trip charge was $345. It needed a new battery, filter and other parts. The total was $473. Not cheap but not 600 for a look. __________________ "You're only young once, but you can be immature forever."

11-05-2013, 03:01 PM	#8
Whimsey Senior Member Join Date: Aug 2007 Location: Rum Point/West Alton Posts: 196 Thanks: 261 Thanked 37 Times in 24 Posts	The Generator Connection I use The Generator Connection from over in Barrington. Annual service is $210 including oil and filter. $600 is out of line.

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10-30-2013, 03:32 PM	#3
tis Senior Member Join Date: Jan 2006 Posts: 6,841 Thanks: 764 Thanked 1,474 Times in 1,029 Posts	Wow is right! It only cost us over a hundred to get our's serviced. I don't remember the exact amount but it was certainly less than two hundred.

10-31-2013, 10:29 AM	#7
codeman671 Senior Member Join Date: Jan 2005 Posts: 3,551 Thanks: 222 Thanked 834 Times in 504 Posts	$600 is crazy... I pay $295 on the seacoast to Philbricks Mobile service for a servicing and the contract. There is another repair shop in Dover that is under $200, but I have been using Philbricks from day one and he has been good to deal with. For an oil and air filter chance its a lot of money, but good piece of mind. There really isn't much to these that you could not do it yourself.