Faro Italian Grille

[vmlite84]

I didn't see Veal on the online menu, so it's just chicken?

[BroadHopper]

The MS and I visit Faro over the weekend. Food is above par but not as good as if you visit Italy. The Picolo Italia in Manchester is second to none!

As mentioned above the wait staff told us that everything is from Italy! Not sure if they mean the recipes from Italy or the food is from Italy or both. Any how it's a definite turn off!

Has anyone tried Angelina's in Concord? I was told it is the benchmark for NH.

[wifi]

Originally Posted by BroadHopper

... Has anyone tried Angelina's in Concord? I was told it is the benchmark for NH.

It is, it is.

[KarenM]

Originally Posted by BroadHopper

The MS and I visit Faro over the weekend. Food is above par but not as good as if you visit Italy. The Picolo Italia in Manchester is second to none!

As mentioned above the wait staff told us that everything is from Italy! Not sure if they mean the recipes from Italy or the food is from Italy or both. Any how it's a definite turn off!

Has anyone tried Angelina's in Concord? I was told it is the benchmark for NH.

Hi Forum Friends! I thought I would chime in, hoping to answer a few questions for everyone.

First, I'm sorry if guests have the wrong impression regarding the source of our ingredients. Although the pasta for all of our menu items is fresh and locally sourced, we have offered specials made with unique dry pasta imported from Italy. Most of our desserts do come from Modern Pastry in Boston's North End, but we also make some in house and have begun importing a few unique desserts from Italy.

The owners of Faro Italian Grille, along with our great culinary team, are constantly looking at ways to provide the most authentic Italian dining experience, with the best ingredients available, to our guests. As Rich says during every team meeting - we can always do better!

I sincerely hope this doesn't sound like an advertisement - I only want to correct a few misconceptions because Faro Italian Grille has a very hardworking and committed ownership and staff who wish only to earn a return visit from our guests.

[Phantom]

Every Company faces a periodic product quality problem
Every restaurant is bound to mess up a service eventually

It's not that you have a problem, it's in the way you handle it

After more visits than I care to admit, we were at Faro's Saturday evening and was enjoying the impeccable service we've come to expect. With cocktails and the delicious breads finished, our meal arrives. Except my wife had ordered her dish sans capers ..... apologies made, the server (not our waitress) quickly retreats to the kitchen. Expecting the obvious, where the kitchen simply deletes the capers from the existing plated food we look up to find the Manager (I wish I got his name) standing at our table personally apologizing for the miscue which, as he explains was on the kitchen, as the waitress had indeed ordered properly. He goes on to let us know that the meal will be completely redone and please bear with them as this will unfortunately take 8 minutes to prepare. Interestingly not a cliché of "another few minutes" --- 8 minutes later, my wife's dish appears ...... along with the Manager who politely and discreetly slips me a "Gift Card" and renewed apologies.

To me -- You can't beat that kind of treatment and considerate staff !!

EXTREME high praise to the Manager whom I neglected to get the name



.

[AC2717]

Where is this exactly, I can only think of the Lobster pound at that location. what am I missing?

[Phantom]

The Lobster Pound "Re-Birthed" itself during the winter as Faro's after extensive interior remodeling.

http://www.faroitaliangrille.com/



.

[AC2717]

I gotcha thank you
had a brain fart this Monday morning after all the sun this weekend

[KarenM]

Originally Posted by Phantom

Every Company faces a periodic product quality problem
Every restaurant is bound to mess up a service eventually

It's not that you have a problem, it's in the way you handle it

After more visits than I care to admit, we were at Faro's Saturday evening and was enjoying the impeccable service we've come to expect. With cocktails and the delicious breads finished, our meal arrives. Except my wife had ordered her dish sans capers ..... apologies made, the server (not our waitress) quickly retreats to the kitchen. Expecting the obvious, where the kitchen simply deletes the capers from the existing plated food we look up to find the Manager (I wish I got his name) standing at our table personally apologizing for the miscue which, as he explains was on the kitchen, as the waitress had indeed ordered properly. He goes on to let us know that the meal will be completely redone and please bear with them as this will unfortunately take 8 minutes to prepare. Interestingly not a cliché of "another few minutes" --- 8 minutes later, my wife's dish appears ...... along with the Manager who politely and discreetly slips me a "Gift Card" and renewed apologies.

To me -- You can't beat that kind of treatment and considerate staff !!

EXTREME high praise to the Manager whom I neglected to get the name



.

Phantom, your kind reviews and return visits are very much appreciated by the owners and staff at Faro Italian Grille! For your information, the manager you spoke with was most likely Pat. I will make sure he sees your post, as I know it will make his day! Than you again for your support.

[Happy Gourmand]

Reservations for 7PM, we didn't know that there would be an outdoor concert there that night until we arrived. We should have turned around at that point.
The noise level in the dining room is just about unbearable. We went with another couple. There was no way to carry on a conversation. The salads were good. The 2 ladies ordered chicken parm. After a while, a "manager" came out to inform us that they were out of chicken parm...we had 7PM reservations. No chicken parm but they recommended another chicken dish....WHAT?
My friend and I both ordered the Veal Scallopini, the special of the night. He ordered his with linguini, I opted for the ziti. Mine was brought to the table with wide noodles, not ziti, I mentioned it to the server but opted to just accept is as I didn't want to have the others wait while my dish was refired. My portion was at least twice as much as my friend's, I thought that to be very strange. The sauce was as bland as I ever had, there was plenty of veal but some was very overdone and some was barely cooked, curious as to how that all happened.
I do not plan to return anytime soon

[AKADQ]

Originally Posted by Happy Gourmand

Reservations for 7PM, we didn't know that there would be an outdoor concert there that night until we arrived. We should have turned around at that point.
The noise level in the dining room is just about unbearable. We went with another couple. There was no way to carry on a conversation. The salads were good. The 2 ladies ordered chicken parm. After a while, a "manager" came out to inform us that they were out of chicken parm...we had 7PM reservations. No chicken parm but they recommended another chicken dish....WHAT?
My friend and I both ordered the Veal Scallopini, the special of the night. He ordered his with linguini, I opted for the ziti. Mine was brought to the table with wide noodles, not ziti, I mentioned it to the server but opted to just accept is as I didn't want to have the others wait while my dish was refired. My portion was at least twice as much as my friend's, I thought that to be very strange. The sauce was as bland as I ever had, there was plenty of veal but some was very overdone and some was barely cooked, curious as to how that all happened.
I do not plan to return anytime soon

We drove by Faro's on our way home from work on Saturday afternoon and we saw a band playing outside. We had reservation at 7pm as well and had second thoughts about going to Faro's. We ended up going because we hadn't been to Faro's and had plans to dine with friends.
The hostess placed us in the dining room as well with the band playing just outside the front patio. I wasn't sure if it would work out but after ordering drinks and having conversation with our other couple, we forgot about the band and enjoyed our company.
I had the steak tips medium rare with salad, cooked to perfection. My wife had shrimp scampi as she was happy with her meal as well. Our dinner couple had shrimp scampi and chicken Alfredo, both happy with there meals.
Everyone loved the hot bread before our meal and my wife recommends the house specialty drink, strawberry/basil martini. I got a Long Island ice tea, it was to strong for me but I'm not complaining because I got the same drink at another popular lakes region restaurant and paid $10 for a watered down drink. It was our first visit and will go back but probably not til after bike week...

[Woodsy]

Last Saturday, 5/30, there was a memorial motorcycle ride for Tommy "Tommy Mack" McCormack... He was a well known character here in the Weirs... He used to own "Weirs the Beef".

The folks over at Faro graciously hosted the event. There was a HUGE turnout of people... 175+ motorcycles and a lot of people who weren't in the ride. Pretty much all of the local Weirs denizens were there. Hypercane & Jodie Cunningham rocked out a great afternoon. It was a great time and an awesome celebration of Tommy Mack!

Needless to say, I am not surprised they ran out of things. Sorry it became an inconvenience for some folks.

Woodsy