Disappointing Experience With a New Sea Ray - The Conversation Continues

[ishoot308]

Originally Posted by Winilyme

But over several months Sea Ray has had every opportunity to engage and tell their side of the story - but they didn't. Lack of action on their part makes it clear to me that they only wanted this to be buried. A lot of this goes to the way Tuck carried out his campaign. There were no exaggerations or brand bashing. It was all about facts. I don't think that gave Sea Ray much of an angle to work with.

I don't disagree with anything you have said...I can only tell you that any large company worth their salt is not going to get in a debate with one of their product customers on a public internet forum.

The professional way for them to deal with this is through their dealer network or direct private communication with the customer. While they may not have done this, they should never air their dirty laundry in public...


Dan