Amerigas - so unreliable

[tbonies]

Is Irving a reliable option for Meredith/Laconia?

Originally Posted by BroadHopper

Plenty of propane suppliers to choose from. Google and you should find the local number which is usually not advertised.
Every year I call them to find the current price. In the past, they were pretty wide differences. Lately, they are close. Trying to find the best service varies every year. You can try calling the following to determine the best supplier for you.

Amerigas
Dead River
Eastern
Huckleberry
Rymes
Suburban

If I miss one, let me know, Like to include it on my list to call.

[garysanfran]

I appear to be the only Forum member that uses Suburban... as I have mentioned them before with no response.

My parents used them for years and when I took over I continued with absolutely no complaints. They are so good, they are a non-entity in my life. I never think about them. I don't even see my bills as they are auto-paid.

[dpg]

Originally Posted by garysanfran

I appear to be the only Forum member that uses Suburban... as I have mentioned them before with no response.

My parents used them for years and when I took over I continued with absolutely no complaints. They are so good, they are a non-entity in my life. I never think about them. I don't even see my bills as they are auto-paid.

Your not going to be the only person for long I'll look into them this spring.

[WillyK]

So I'm feeling relieved today, blood pressure is back at normal levels. My backdoor contact successfully got me a delivery again this month. He also mentioned that the systems and support processes have a lot more upgrades coming in the next few months. We'll see how much more reliable that makes this whole mess...

[Sue Doe-Nym]

Originally Posted by WillyK

So I'm feeling relieved today, blood pressure is back at normal levels. My backdoor contact successfully got me a delivery again this month. He also mentioned that the systems and support processes have a lot more upgrades coming in the next few months. We'll see how much more reliable that makes this whole mess...

👍👍👍👍👍 That’s a hopeful sign!

[Sue Doe-Nym]

Amerigas should make their billing department in charge of deliveries. Our bill for yesterday’s delivery has already posted! Not complaining, just an observation....they can get moving when they must. 😀

[Patofnaud]

Ain't that a fact Sue...

That was what made me drop Amerigas.. Called for delivery with an almost empty tank, 10 days later I get a tank rental bill for not using enough gas, on day 13 after still having no delivery, I called and canceled. That was last Oct 13th.

I disconnected the tank and moved it to toward the road and told them to come and get it. To date, it is still sitting there.

I then went to Tractor Supply and bought 2x 40LB tanks. I'll start filling my own. I only use about 100lbs a year.

[Sue Doe-Nym]

A good friend called us today, beside himself that he was down to 10%, and knowing we had had Amerigas “issues”, wondered how we handled it. He called that 704# we gave him from above posting, and he has been promised a Monday delivery. We’ll see...

[tis]

I still don't understand why these companies won't deliver? Covid now? But what was their excuse in the past?

[dpg]

Called Amerigas again Friday and again didn't get a warm feeling. I called a few other "local" places around Moultonborough and secured a delivery for a few hundred gallons probably today (Monday) so I was told. Figured I wouldn't fill the tank "in case" Amerigas ever decides to show up after all my calls I wanted to leave some room for them to deliver something. If this new company comes through and delivers as promised I'm most likely switching. Paying more than our Amerigas association price but a cheaper price isn't worth all the nail biting and phone calls you have to make. I don't want to be to quick to drop Amerigas in case they ever get their crap together they have been a reasonable price in the past...Time will tell I guess..

[Sue Doe-Nym]

This is just a heads up for Amerigas customers who have been at wits end with their lousy service since closing local offices: I checked our account today to get the due date on payment, and also saw that their estimated propane level in our tank is 57%. Our gauge shows 61%, so they are fairly close in their calculation. I am cautiously optimistic that we might get a delivery before we run out, but my hope is that they are on the right track as far as fixing their flawed system. Fingers crossed. 🤞

[Sue Doe-Nym]

We think Amerigas is definitely on the right track. We got a delivery today without a single distress call from us. We are on automatic delivery/ 500 gal. tank, and their estimate showed we were at 13% this morning, when actually we were probably closer to 24%. They put in 305 gallons. No muss, no fuss. I hope this helps those of you who have had a frustrating winter with them. 🤞

[loonguy]

Amerigas showed up and filled our tanks (500 gallon main house and two 120 gallon tanks for the generator) today as well, based on their estimates for the main tank, as adjusted by me to show a more urgent need for the other newly installed tanks.

[WillyK]

Originally Posted by Sue Doe-Nym

We think Amerigas is definitely on the right track. We got a delivery today without a single distress call from us. We are on automatic delivery/ 500 gal. tank, and their estimate showed we were at 13% this morning, when actually we were probably closer to 24%. They put in 305 gallons. No muss, no fuss. I hope this helps those of you who have had a frustrating winter with them. 🤞

Similar update on my end. I was away from the house for a week this cycle, so used less than the estimate. Given that I had some buffer, I waited on any distress calls to see what would happen. Amerigas did indeed come and do a refill on their own. Tank estimate was 3% on their site when they showed. Too thin a margin for my taste (and the actual was more like 12%), but at least they showed up, which is a promising change.

One data point does not a line make, but fingers crossed.

[Mskelt]

Isn't is just ridiculous? Such a poorly run company. We have been stressed about deliveries all winter! Can't wait to switch

[dpg]

Originally Posted by Mskelt

Isn't is just ridiculous? Such a poorly run company. We have been stressed about deliveries all winter! Can't wait to switch

Well they are one of the most reasonable prices around in my opinion through our association anyway. I'm holding off switching just in case they do get it together. This spring I'm going to go online and order a fill-up just to see if they come through.

[loonguy]

What is the Amerigas price for homeowner associations? My supplier is Amerigas, but not through an association. How many homes are needed to qualify as an association? Might there already be enough other Amerigas customers in the Fox Hollow Homeowners Association to qualify?

[Sue Doe-Nym]

Suissevale pays $1.30, but it’s a large association.