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Old 07-08-2025, 10:21 AM   #1
joelut
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Default Church landing. Just stayed here and it's a holiday inn

The new owners have truly screwed this beautiful property up. It's optimized to make money by cutting back up keep, staff, service orientation and decor. They definitely got rid of the Adirondack style and replaced with generic furnishings , uncomfortable neds, no spa services no housekeeping staff. We checked in Sunday at 5 pm and several people ahead of us could not go to their room. The manager had to go make up the room. They switched our room to one on the ground floor that smelled like a misty basement. They also consolidated all checking for all hotels in metedith to church landing. The woman was nice enough but clueless. She was practiced at saying she was sorry.
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Old 07-08-2025, 10:49 AM   #2
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Hearing most of the staff has moved on to the new hotel property on Winnisquam. A few other local businesses are currently retraining many do to departures of long time staff


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Old 07-08-2025, 11:42 AM   #3
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Sorry to hear. My daughter's wedding was one of their first when they had been in full operation only a short time. Everything was superb. They even had one staff member assigned to be my personal go-fer for the day.
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Old 07-08-2025, 03:24 PM   #4
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Quote:
Originally Posted by joelut View Post
The new owners have truly screwed this beautiful property up. It's optimized to make money by cutting back up keep, staff, service orientation and decor. They definitely got rid of the Adirondack style and replaced with generic furnishings , uncomfortable neds, no spa services no housekeeping staff. We checked in Sunday at 5 pm and several people ahead of us could not go to their room. The manager had to go make up the room. They switched our room to one on the ground floor that smelled like a misty basement. They also consolidated all checking for all hotels in metedith to church landing. The woman was nice enough but clueless. She was practiced at saying she was sorry.
So is it correct to assume that the service has gone down and the prices have gone up?

How is the food there at the present time? I thought it was decent last time I stopped in for a meal (before Covid).
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Old 07-08-2025, 05:25 PM   #5
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Originally Posted by TheTimeTraveler View Post
So is it correct to assume that the service has gone down and the prices have gone up?

How is the food there at the present time? I thought it was decent last time I stopped in for a meal (before Covid).
Do you mean the the Lake House Grille at church landing? That is a Common Man restaurant probably separate from the inn. It was fine a week ago.

Alan
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Old 07-08-2025, 08:46 PM   #6
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Quote:
Originally Posted by Slickcraft View Post
Do you mean the the Lake House Grille at church landing? That is a Common Man restaurant probably separate from the inn. It was fine a week ago.

Alan
I was there twice last week, and it was great!
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Old 07-08-2025, 10:02 PM   #7
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Lake House was great for us Tuesday lunch.
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Old 07-09-2025, 08:21 AM   #8
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Hope the spa is still open…..bought family member a gift certificate
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Old 07-09-2025, 08:36 AM   #9
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Default Lake House

I too have been to the Lake House recently and saw no changes…everything was great!

Dan
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