hello beancover,
thank you for speaking up. one of the hardest jobs in this industry is getting help in the lakes region and if you can find it, its another thing to train people to treat guest how you would or i would like to be treated. After your post i looked up who was working that night and i can assure you the situation has been rectified. i am very sorry for your experience. i see you have dined with us before and as you know this is not the typical experience, we pride ourselves on our friendly service and atmosphere. Yours along with other diners comments, good or not so good, helps us better understand our guest needs or frustrations. thank you again for bringing this to our attention
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10-31-2007, 03:55 PM
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