Can you believe what Innisfree Bookshop did to my 13 yr.old?

jeffk · 12-20-2008, 07:51 PM

They shouldn't have been rude but if all they did is firmly enforce their posted policy that's not rudeness. Some stores stand on their heads to give the customer what they want. Other stores stick tightly to policy. There are benefits and costs to either approach.

It seems to me that stores have the right to post and enforce what policies they choose and we have the right to buy there or not.

I also wonder why some other books couldn't have been bought as gifts instead. You also called the credit worthless? It's a decent size bookstore with a fair selection of books and a variety of other types of gifts. It seems you should have been able to find something now or in the foreseeable future that you could use so I wouldn't call the credit worthless.

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12-20-2008, 07:51 PM	#1
jeffk Senior Member Join Date: Feb 2004 Location: Center Harbor Posts: 1,175 Thanks: 207 Thanked 437 Times in 253 Posts	They shouldn't have been rude but if all they did is firmly enforce their posted policy that's not rudeness. Some stores stand on their heads to give the customer what they want. Other stores stick tightly to policy. There are benefits and costs to either approach. It seems to me that stores have the right to post and enforce what policies they choose and we have the right to buy there or not. I also wonder why some other books couldn't have been bought as gifts instead. You also called the credit worthless? It's a decent size bookstore with a fair selection of books and a variety of other types of gifts. It seems you should have been able to find something now or in the foreseeable future that you could use so I wouldn't call the credit worthless.