Bad gas

[Pepper]

Originally Posted by ghfromaltonbay

This past April I got a bad batch of gas at Cumberland Farms and my car died the following afternoon after going approx. 40 miles. ...

Well then, I stand corrected.

[fatlazyless]

Sometime, maybe 6 months ago or so, the Cumberland Farms in the Weirs was running ads in the local LaDaSun & Citizen letting people know that they had received a bad tanker load of gasoline. It advised that anyone with bad gas related problems should let them know, bring related car repair receipts, and how people would get reimbursed. So's, just goes to show, at least one local gasoline seller, Cumberland Farms w/ Exxon or Gulf gas was good enough to stand up and do the right thing as opposed to deny...deny...deny any claims from customers.

Hello Cumberland............& goodbye Murphy's!

[Formula]

Go tthe car back two days ago. The total bill was about $700.00 that included 5 hours labor to drain the tank, "recycle" the bad gas, fill the tank with new gas, road test. Seams a little over priced.
The car is running perfect now. I did get about a pint of the old gas for show and tell! You can see the "other" fluid in the clear bottle. Once you shake it up, it blends all together and it is all cloudy. After sitting for an hour or so it seperates again. I hope to have it tested soon.
Then a conversation with the owner of the gas station again about making me whole.
Thanks for all of your inputs

[SAMIAM]

Formula, you must have gone to a dealership for that work. Every time I go for service they try to "upsell" me for some useless repair such as radiator flush, transmission fluid replacement, fuel injector cleaning etc, etc.
Recently, I needed brakes and rotors....they quoted $546.00 and I went to my local mechanic......same job just under $400. Same with an air filter.....Cantins wanted $45 and Irving charged me $25 for the same filter.
They told me I needed transfer case seals and I got a second opinion......they were not needed. They only "weeped" a few drops after towing my boat but were full and in perfect shape.
I don't mean to imply that they are dishonest. They are just trying to solicit work for the dealership and are charging top dollar.
I'm just going to get a second opinion any time I need work.

[fatlazyless]

Originally Posted by SAMIAM

I went to my local mechanic......

...got any recommedations for a car like a "new" five year old Chevy Impala?

[Formula]

Originally Posted by SAMIAM

Formula, you must have gone to a dealership for that work. Every time I go for service they try to "upsell" me for some useless repair such as radiator flush, transmission fluid replacement, fuel injector cleaning etc, etc.
Recently, I needed brakes and rotors....they quoted $546.00 and I went to my local mechanic......same job just under $400. Same with an air filter.....Cantins wanted $45 and Irving charged me $25 for the same filter.
They told me I needed transfer case seals and I got a second opinion......they were not needed. They only "weeped" a few drops after towing my boat but were full and in perfect shape.
I don't mean to imply that they are dishonest. They are just trying to solicit work for the dealership and are charging top dollar.
I'm just going to get a second opinion any time I need work.

When we first had the problem we were not sure what the problem was and since the car was still under warranty and needed to be towed the thought was it was a warranty issue. After the dealer took the computer reading that is when we found out it was the gas and not covered under the warranty
The hope is that the gas station owner will be a stand-up guy and pay for the repairs. If not then i will need to tak it to the next level.

[SAMIAM]

Good luck with that, Formula........they are insured for that and he should make it right.
Fll....I go to Cantins for routine service so they can read out the computer but find that Red Hill Irving is at least 30% cheaper on repairs.

[Formula]

I was able to stop by and see the owner yesterday and he made full restitution no questions asked, no problems at all. I am impressed by the owners’ decision to do what is right. I waited for about 10 minutes and I had a check in my hand before I left the building. I understand these things happen, it is all about how you are treated and how the businees handles the situation. I can tell you that I will continue to give them all of my business.

Thanks for everyone’s comments and input!

[fatlazyless]

........1589 different views on bad gas at a local gas station, supposedly from 1589 different computer addresses and not just repeat viewers.......hmmmmm.....got to wonder if Murphy had seen this thread.....nobody one knows except for Murphy? Anyway....700 smackeroonies at Cantin's.....that sounds wicked high....must be those Cadillac prices...

[ghfromaltonbay]

Originally Posted by fatlazyless

........1589 different views on bad gas at a local gas station, supposedly from 1589 different computer addresses and not just repeat viewers.......hmmmmm.....got to wonder if Murphy had seen this thread.....nobody one knows except for Murphy? Anyway....700 smackeroonies at Cantin's.....that sounds wicked high....must be those Cadillac prices...

FLL,

Formula never mentioned which dealer charged him $700. It was I who had my car's gas tank cleaned at Cantin's for $280. Steve Hurst and his service dept. could not have been nicer, too. They open at 7:30 and my car was all set to go by 11:30 am.

[LIforrelaxin]

Originally Posted by Formula

Go tthe car back two days ago. The total bill was about $700.00 that included 5 hours labor to drain the tank, "recycle" the bad gas, fill the tank with new gas, road test. Seams a little over priced.
The car is running perfect now. I did get about a pint of the old gas for show and tell! You can see the "other" fluid in the clear bottle. Once you shake it up, it blends all together and it is all cloudy. After sitting for an hour or so it seperates again. I hope to have it tested soon.
Then a conversation with the owner of the gas station again about making me whole.
Thanks for all of your inputs

Just be careful if you go to the "next level" that it is worth the effort and cost... if you have to go through legal actions to get back 700$ it just may not necessarily be worth it....

[ghfromaltonbay]

Originally Posted by Pepper

Well then, I stand corrected.

Pepper, maybe if I had gotten $20 worth of bad gas I would not have gotten far, but the problem was that by the time I bought gas at Cumbies the pump filters were already clogging up. I pumped just over 1 gallon of gas into my car which took more than 1 minute to do. I and another customer using the same pump on the other side both said there must be something wrong. He and I gave up and drove out. I then went to the Mobil across from Lowe's in Gilford and put $20 worth in to top off the tank. While I was there, the other Cumbie customer also pulled in and we chuckled that we both had the same idea. I still wonder to this day if that guy with the orange Charger also had a problem later. So, I had a mix of about 14 gallons of good gas and 1 gallon of bad gas in the tank. Maybe that's why I made it another 42 miles before the car died.

Cantin, I feel, did not gouge me at all compared with Formula's experience. They had to drop the tank, clean and drain it, put in 5 gallons of gas and road test - came to $280.14. Cumbie reimbursed the whole amount. Since I called GM roadside assistance I never was charged for the tow from the corner of Lily Pond Rd. & Route 11 to Cantin's. Thank goodness for OnStar. They were a real life saver. Nothing like breaking down 300 miles from home on a Saturday afternoon when the dealer was closed for the weekend. Thank goodness too for 2 of my favorite Forum Friends who came to my rescue!