I had the same issue with an American Standard kitchen faucet.
Has a lifetime warranty. Worked perfectly for a few years. Then a slow drip.
Called. They sent out replacement parts. Installed them. Still dripped.
Called again. They sent out same replacement parts. Installed them Still dripped. Instructions included. 2nd time had a friend read instructions and install parts. Still dripped.
Finally went out and purchased a Kohler brand and no drips since.
American Standard. They did honor their lifetime warranty and did send me a new kitchen faucet. I sold that one on eb*y.
I don't know how these manufacturers can foul up a simple faucet. But they do.
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