Quote:
Originally Posted by sa meredith
...I understand you have an issue with them (and that's fine...it's perfectly normal), but let's not be vindictive.
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My wife got into an argument with a high school age clerk at Shibley's ice cream 7-8 years ago. To this day she will not buy there. I tell her that the girl is long gone, probably married with kids by now. I should buy the ice cream there and tell here I went to Pop's.
The point is that bad experiences stick with a business for a long time. Every business has mistakes, it's how they handle it that counts. One bad review doesn't steer me away from a business but trends do.