It's been a cruel, cruel summer...

[jrc]

Originally Posted by sa meredith

...I understand you have an issue with them (and that's fine...it's perfectly normal), but let's not be vindictive.

My wife got into an argument with a high school age clerk at Shibley's ice cream 7-8 years ago. To this day she will not buy there. I tell her that the girl is long gone, probably married with kids by now. I should buy the ice cream there and tell here I went to Pop's.

The point is that bad experiences stick with a business for a long time. Every business has mistakes, it's how they handle it that counts. One bad review doesn't steer me away from a business but trends do.