Disappointing experience with a new Sea Ray

iw8surf · 06-15-2020, 09:30 AM

Quote:

Originally Posted by Tuckntruck

Eh, the overall tone was “ We don’t know why you’re upset, look at all we have done for you”. They included all of their “communications” with me as proof, however all of that happened after I demanded a new boat in March/April - after they had messed around for 8 months.

Semi telling that they claimed to have been working out a deal with our marina, only to have the Marina tell me flat out they had no idea what sea ray wanted to do, or, who they had talked to. The person of contact they named in the letter bears the namesake- but would not be the person who they would talk to about this- e.g the paralegal BS’d the steps they were taking in trying to draft a letter that looked like they were bending over to accommodate me, when in reality they’re doing nothing of the sort. They also claimed that they “never received” either of the two letters from the Nh AG- the first regular mail, the second certified and signed for. I have now missed all of May, and half of June, and am quite done with this. Demand letter expires in 10 days- only for the sake of not appearing to be on a money grab we’ll wait out the 10 days, if they don’t buy me out at or make me whole at that point, then I hope I can teach them a lesson.

Curious, youre going to take another sea ray? If that was my only choice id take it and trade it in somewhere else for a totally different brand... yall are out for me!

tis · 06-15-2020, 11:45 AM

Do you really think all Sea Rays are terrible now? It was such a nice quality boat that I would hate to think it isn't anymore. Maybe this was just a lemon?

tis · 06-15-2020, 04:11 PM

That's very sad to hear. Sea Ray used to be such a great company, it sounds like things have changed a lot.

tis · 06-15-2020, 05:46 PM

As I said, when we toured the Merritt Island Sea Ray Factory a few years ago they were so into quality control. I wonder if things changed when they closed that. Not even sure if they closed all of it but I don't think Sea Rays are made there any more.

Tuckntruck · 06-16-2020, 09:05 PM

Looks like there may be some positive traction/news. I guess fingers crossed.

thinkxingu · 06-17-2020, 05:13 AM

Quote:

Originally Posted by Tuckntruck

Looks like there may be some positive traction/news. I guess fingers crossed.

Good luck!!!

Sent from my SM-G950U using Winnipesaukee Forum mobile app

Tuckntruck · 06-24-2020, 06:47 AM

Well, it’s been a long process, however the Marina pushed the OEM to an acceptable resolution. I’ve since gone through and deleted my posts, and will be asking a MOD to delete the thread. It took a lot of work, however at this point we are happy with the resolution.

Thank you for the inputs and suggestions, appreciate it,

Tuck. See you all out on the lake (probably just not in the weekends!)

Juiced06GTO · 06-24-2020, 10:18 AM

Don't leave us hanging are you at least getting a new boat?!?!

MeredithMan · 06-24-2020, 10:25 AM

...Mr Tuck's settlement most likely included an NDA, which would explain the limited explanation and the deletion of his posts and requests for deletion of the thread.

Just happy for him that he received a settlement that was acceptable.

06-24-2020, 10:25 AM	#9
MeredithMan Senior Member Join Date: Aug 2013 Location: Bedford, NH; Meredith, NH Posts: 946 Thanks: 262 Thanked 812 Times in 331 Posts	Total speculation, but.... ...Mr Tuck's settlement most likely included an NDA, which would explain the limited explanation and the deletion of his posts and requests for deletion of the thread. Just happy for him that he received a settlement that was acceptable.

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06-15-2020, 11:45 AM	#2
tis Senior Member Join Date: Jan 2006 Posts: 6,709 Thanks: 751 Thanked 1,455 Times in 1,012 Posts	Do you really think all Sea Rays are terrible now? It was such a nice quality boat that I would hate to think it isn't anymore. Maybe this was just a lemon?

06-15-2020, 04:11 PM	#3
tis Senior Member Join Date: Jan 2006 Posts: 6,709 Thanks: 751 Thanked 1,455 Times in 1,012 Posts	That's very sad to hear. Sea Ray used to be such a great company, it sounds like things have changed a lot.

06-15-2020, 05:46 PM	#4
tis Senior Member Join Date: Jan 2006 Posts: 6,709 Thanks: 751 Thanked 1,455 Times in 1,012 Posts	As I said, when we toured the Merritt Island Sea Ray Factory a few years ago they were so into quality control. I wonder if things changed when they closed that. Not even sure if they closed all of it but I don't think Sea Rays are made there any more.

06-16-2020, 09:05 PM	#5
Tuckntruck Member Join Date: Apr 2020 Posts: 29 Thanks: 5 Thanked 21 Times in 14 Posts	Looks like there may be some positive traction/news. I guess fingers crossed.

The Following 2 Users Say Thank You to Tuckntruck For This Useful Post:
thinkxingu (06-17-2020)

06-24-2020, 06:47 AM	#7
Tuckntruck Member Join Date: Apr 2020 Posts: 29 Thanks: 5 Thanked 21 Times in 14 Posts	Well, it’s been a long process, however the Marina pushed the OEM to an acceptable resolution. I’ve since gone through and deleted my posts, and will be asking a MOD to delete the thread. It took a lot of work, however at this point we are happy with the resolution. Thank you for the inputs and suggestions, appreciate it, Tuck. See you all out on the lake (probably just not in the weekends!)

The Following 3 Users Say Thank You to Tuckntruck For This Useful Post:
Descant (06-24-2020), farechofisherman (06-24-2020), upthesaukee (06-24-2020)

06-24-2020, 10:18 AM	#8
Juiced06GTO Senior Member Join Date: Aug 2017 Posts: 213 Thanks: 9 Thanked 84 Times in 49 Posts	Don't leave us hanging are you at least getting a new boat?!?!