Disappointing experience with a new Sea Ray

[Descant]

An attorney to help with negotiations sounds good. I would be cautious about suing. It sounds like a good case, but the time delays can be horrendous. In the meantime, you're out $100,000 and you have no boat. Could be years.
If there is a lemon law for boats like there is for cars, that might be a bonus.

In 2017-18, Brunswick was trying to sell SeaRay. They announced in June 2018 that SeaRay was no longer for sale. I wonder if, in that time frame, there were personnel changes that set the stage for some of the lack of response that we're seeing here?

[tis]

Originally Posted by Descant

An attorney to help with negotiations sounds good. I would be cautious about suing. It sounds like a good case, but the time delays can be horrendous. In the meantime, you're out $100,000 and you have no boat. Could be years.
If there is a lemon law for boats like there is for cars, that might be a bonus.

In 2017-18, Brunswick was trying to sell SeaRay. They announced in June 2018 that SeaRay was no longer for sale. I wonder if, in that time frame, there were personnel changes that set the stage for some of the lack of response that we're seeing here?

I was also wondering if the sale situation had anything to do with this lack of response. What a terrible situation.

[JEEPONLY]

Originally Posted by Tuckntruck

I’m not really interested in a lawsuit. In reality I just want them to take the boat back so I can move on and forget this mistake. Given that they won’t, looks like I’ll simply be selling the boat once it gets here, take the loss and never deal with sea ray again.

They already know they’ve lost my future business. I’ll just make sure to share my story with anybody I hear thinking about a sea ray. Give them a cautionary tale I guess.

I sold boats, in the Lakes Region, for eight years. There were a few times when I was amazed at the lengths/seemingly expense manufacturers would go to, to NOT replace boats that were totally f'd up.

We had a customer (mid-50s) with kids finally out of the house. He drove a tracker-trailer across country and his wife was one of the nicest people you ever could meet. They bought their "dream boat"! No, I wasn't involved in the sale.

After two years of wrestling, they got a minimal buyback ( from a very high- profile name manufacturer), and never looked back.

I bumped in to the wife, about ten years later. I recognized her right away, and she recognized me. Life does have some grace! We hugged! Her husband had passed away, and she still lamented about the abuse they suffered at the hands of the business.

Again, glad you've made peace wit this- you are, by far, better off doing this!

[garysanfran]

When they were taken over by a company that makes bowling balls.

[Descant]

Originally Posted by garysanfran

When they were taken over by a company that makes bowling balls.

Google "Today, Brunswick Corporation is best known for its boating-lifestyle brands such as Mercury Marine, Sea Ray, Bayliner, Crestliner, Harris Boats, and Boston Whaler."

[garysanfran]

Well, I've always thought the Boston Whaler was a good boat...The others?