Garage install

[Biggd]

Originally Posted by John Mercier

The lumber yards all order from the mills.

PT comes from down south, where as most dimensional comes from up north, and the finish board comes from mills in New England.

So a lift comes in graded at a certain grade, but once picked through, what is mostly left is not decent quality.

Then they shouldn't send the crap boards out on a load.

[The Real BigGuy]

Originally Posted by Biggd

Then they shouldn't send the crap boards out on a load.

I think what you are seeing with lumber loads is no different than the malaise that seems to pervade our society in general. More emphasis is placed on speed than is placed on quality. Employees are told to get it done and get it done NOW! When faced with the decision between fast or right, fast is winning.


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[John Mercier]

But fast can actually be slower because things need to be done twice or worse.

The correct protocol was for the load builder to contact the yard supervisor, the yard supervisor contacts the sales person, and the sales person calls the customer to adjust.

Like, you place an order for twenty 12' long double v-groove boards.
They are all good, but we only have ten. The sales person calls, if they didn't during the sales process, to determine whether you want just the ten... or if you wish to alter the order maybe taking some longer lengths.

Other things can go wrong, for instance.
I once had an outside sales person order a bunch of cedar with me.
I coded it wrong into the system, and ended up with Select Pine in the delivery.
When they asked if I had read it back to the sales person, I admitted that I had. But I did not read it as the coding... 16RCD... I stated over the phone 1x6 Cedar... and coded it into the system as 16C.
So I was at fault and not the sales person or the yard.

[bobkatfly]

Originally Posted by John Mercier

But fast can actually be slower because things need to be done twice or worse.

Yes, that happens often. I'm a retired engineer and a company I worked for had most of their product base overseas. Our main product was in extremely high demand but also demanded extremely important testing before shipping. Needless to say some product went out without full testing with no change in contract terms. That kept an international service group running back and forth between standard installations and warranty issues after installs. Jumping on a plane in Germany, then to China and maybe a stop in Spain before arriving back in Germany. I don't know how they did it.
Anyway, were we talking about garages?