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Old 09-08-2009, 12:20 PM   #25
Grady223
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Default 3 Strikes You're Out!

Quote:
Originally Posted by beagle View Post
We finally tried the Inn on Sunday night. We had a great meal and great service, so I encourage everyone else to give it a try! (I really should start a new thread as the title to this one might put people off!)
Have been there 3 times because I also believe in giving a new business a chance.

First time waited 1 hour to get a waiter to stop at our table and it just went down hill from there - 2 1/2 hours for a couple of salads!

Only good experience was the second time when we were there for lunch at 2:00 PM, told them of our previously horrible experience and were the only one's there. Everything went well.

Third time for dinner was, as the first, a disaster. One member of our party ordered and end cut of prime rib which came out cold - not cool, but still refrigerator cold - sent it back, came back cool. Ordered salmon to replace it took 50 minutes to be served, meanwhile everyone else in our party was long done. When questioned, the manager said he was making the salmon a priority but we had to understand that they had a party of 20 they were handling. Some priority - 50 minutes?!

That manager I understand was fired the next night and the chef quit last week. I was told by a member of the staff he quit due to management telling him they were reducing the menu, increasing prices and they wanted him to reduce portion sizes. Sounds like a last ditch effort before going under.

I would agree with other posts that for the most part the food was good - of course now the chef is gone - but service / management is horrendous.

Thinking of going there - don't!

What I fdon't understand is the new owners also own a ver successful inn and restaurant in Exeter - they are not inexperienced. Go figure.
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