Suggestions for Septic Pump Out

[DRH]

Originally Posted by Overlake97

Thanks for all the suggestions. I called Gosse Septic and they diagnosed and helped me solve my own problem - over the phone. Cost? Free. I'll definitely call them again!

Interesting coincidence, as that's how I started using them as well. My tank alarm went off a couple years ago and I assumed the pump probably needed to be repaired or replaced. I called Gosse for a pump-out. However, after having me describe the problem they carefully walked me through a procedure over the phone for testing the alarm and pump floats. When I removed the septic tank cover I found that the pump chamber was less than half full. Following Gosse's instructions, I checked the pump and alarm floats and discovered that the alarm float had shorted out inside, causing the alarm to sound. Gosse charged me nothing for this, and they also referred me to an Alton septic repairman to replace the alarm float. Like you, I decided right then to give them my future business and they pumped my tank last summer. They are a very customer-oriented business.