What's up with Lakes Region Merchants?

[TomC]

Originally Posted by MarkinNH

Why should he push work aside that was previously booked and promised to be done, just to fit you in at the spur of the moment because you are experiencing a known and common problem with your car, you left your own code reader at home and your vacation has been interrupted ?
What makes you so special ?
I understand your frustration with your situation at the time but it doesn't seem right to put down a hard working businessman who was obviously booked up with work, just because you were inconvenienced.
Maybe he is more concerned with upsetting a long time regular, year round, repeat customer, who's repair he was working on and possibly risk losing their business then he was in trying to help you one time.
Sounds to me like he was just being honest, knowing he didn't have time !

No one said he had to accommodate me - and he didn't. I'm relaying the story - no "putting down". I guess your "special" rule is that the forum is to write only about positive experiences? All these people that are his repeat customers went there once for the first time... i did yesterday and my first impression was poor.. that's the way it goes.