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#1 |
Senior Member
Join Date: Apr 2004
Location: North Shore, MA
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Although I have only been to the Lobster Pound a few times, I enjoyed each visit. The food was good and the service has been resonably prompt and friendly.
No idea why someone would expect to have a sit down dinner on a busy night in 45 minutes or less. That makes no sense to me. ![]() R2B |
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#2 |
Senior Member
Join Date: Jul 2008
Location: West side Winnipesaukee, Lakes Region
Posts: 516
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I drive by often between 8:30 - 9:30 am, northbound, 4-6 days a week yearround.
During and the week before bike week, I could not even see that there was ever a restaurant building behind all the temporary tents and vinyl signs. I could not even see a pedestrian opening. Where would clients park a vehicle? I hope they had a decent week! Of course I admit that I have two opposing opinions of the entire event: 1. good for the region. Bikers will return with family for other events. 2. It's positive for only those businesses that are in direct proximity to events. I personally know several restaurants (8-15 miles from the hub) who's regular clients stay away, therefore it's a down week for many. It's a "live with it" down week for many unrelated businesses. It's all about "customer service"! |
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#3 |
Senior Member
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I've been to the LP and thoroughly enjoy the place. I know what it is, and I like it. Nice bar, good menu, I love the ribs, and the staff has served me well.
What I don;t get is why every thread about the LP is so contentious ![]() There's nothing even remotely close to a hot button topic here. It's a big restaurant in a tourist area. It is what it is. I think Mike and company have done a good job, but opinions differ. I'm really curious why their are actual attacks all the time on the LP, I guess I really don't get it ![]() |
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#4 |
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Join Date: Apr 2004
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HUH????? What the heck did I miss. Did this thread totally do a 360 or am I just totally asleep at the wheel?
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#5 |
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Join Date: Oct 2009
Location: Moultonborough and FL
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Here's the thing. We went to a local restaurant recently and both of us had a poor tasting swordfish dinner. The fish just did not taste good at all. Neither of us wanted to disturb the other four in our group all of whom seemed pleased with their dinners so we let it go and kept our mouths shut.
I have already voted with my feet on that restaurand and rarely go there any more. If you do not like the Lobster Pound, then don't go there anymore. If you like the Lobster Pound, go. It is very simple really. I had the double lobster there earlier in the summer and it was a good dinner. I wrote an honest review and let it go at that. I have not gone back because it ended up costing much more than simply cooking the lobsters at home and one can have a potato and corn and dessert etc. The lobster came only with one side and the dessert was five dollars and it just was too expensive for something that is easily cooked at home. It was a nice enough meal and a nice atmosphere though. I see a difference between mentioning a bad meal and going over it and over it. I would not write a bad review on this Forum about a restaurant even though it might save a restaurant in the long run. If no one complains, and people vote with their feet, the customer base falls off. This is not good for the restaurant. When I hear groupies all rush in to protect their favorite restaurant, I wonder how the restaurant will know that the food was not good and look into it. The restaurant may just think that the economy is off. I think we all know that whoever it was did not like their dinner at the Lobster Pound. Were I that owner, I would offer another meal in good faith. Say I am sorry that you did not like the meal and want to have you come back and write after you eat when you are not so rushed and we are not so rushed. These things happen. It isn't brain cancer. Obviously if it goes on then no good will come of this experience. Show this lad that you can cook a good meal and try to improve if you can, but in the end the buck stops with you, the restaurant owners. If most people are satisfied you will not have a problem. Any person who complains in the fashion of this poster, needs to immediately be invited back with a olive branch not a list of excuses. That is just good business. |
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#6 | |
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Join Date: Jul 2007
Location: Moultonborough
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You are correct- the LP does seem to be polarizing. Perhaps because diners seem to have (based on the posts above and in other threads) widely varying experiences. I stop in from time to time when out on the bike and have lunch. It can take a few minutes longer than I would like but if you are sitting on the roof deck, the views outweigh the wait! Last edited by VitaBene; 08-13-2010 at 04:52 AM. Reason: removed extra letter |
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#7 |
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Join Date: Jan 2005
Location: Nashua,Meredith
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I agree,the veiw from the deck is great which is where I go. And when it comes to food as long as it's good (which I have always found it to be there ) I don't mind it abit. I think tomorrow will be a great day for some time with my daughter on the deck.
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#8 |
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Join Date: Dec 2007
Location: Moultonborough
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We were seated at a table on the deck at the Lobster Pound at Weirs Beach at 6:55PM. We told our waitress that we had concert tickets and would like to be given attentive service.
Showing up without reservations at 7pm on a weekend night at the height of the season and expecting anything other than waiting your turn makes you one of the many amateurs who show up at area restaurants around here. Were it my restaurant and I expected a 400+ head count that night, you would have been shown the door as your expectations are clearly warped. Next time pack a sandwich. They are workers, not wizards. |
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#9 |
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Join Date: Jan 2005
Location: Florida (Sebring & Keys), Wolfeboro
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#10 |
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Join Date: Dec 2006
Posts: 534
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The Lobster Pound is the one and only restaraunt I avoid in the Lakes Region. I've been coming to the Lake for more than 20 years. In the beginning, we always managed to bring the whole family to the LP for a very enjoyable dinner. Beginning a few years back, the food quality took a dive for the worst. Initially, we thought it might be a bad day -- but the same poor quality was present the following two times we went there -- and now I avoid it altogether. Too much money for poor food.
So, I thank people like Skisox for their reports. Because I believe him. When the reports start to turn positive, I might take my $100 and give it another spin. But not till then. |
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#11 |
Senior Member
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My last meal there was at the bar for lunch, during a driving rainstorm. I had some of the best ribs I've had in a long time. I really love ribs, and I was surprised to see how good they were at a lobster restaurant. I ate the entire rack, then proceeded to head home.
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#12 |
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Join Date: Apr 2004
Location: Dover, NH
Posts: 1,615
Thanks: 256
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#13 |
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Join Date: Aug 2002
Posts: 498
Thanks: 62
Thanked 71 Times in 32 Posts
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#14 | |
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Join Date: Dec 2006
Posts: 534
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Like good, reasonable service.It's when these expectations aren't met, that very frank and detailed comments are presented. And I think this forum is a good place to point this out. So I ask these simple questions:
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#15 |
Senior Member
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I never really gave this any thought, but an earlier post sparked my curiousity...
But first, let me state that they obviously must be doing things somewhat correctly over there, as the place is always packed and I, too, enjoy it there. However... Why is that LP seems to get 1 or 2 really, really bad reviews each year..really bad. Stuff that makes people stir a bit...and then Mike Ray signs in, and posts that what actually took place IS THE EXACT OPPOSITE of what was written in the negative post...and then the original poster never returns to defend himself/herself...and the thread goes on and on and on for weeks, sometimes. Very strange. And let me be clear...I'm not insinuating the negative posters just let it fade away...I wonder if something else is at work here... File under: "No such thing as bad publicity"???????? |
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#16 | |
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Join Date: Aug 2007
Location: South Down Shores
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It does seem like the LP has a fair bit of controversy surrounding them, but I think the threads are all legitimate.
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#17 | |
Senior Member
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He either ate his grouper, or he didn't. The plate was half full in one post, and licked clean in the next. Just seems strange...that's all. Put me in the corner of saying I enjoy LP, and like their food. However, I find it a bit pricey, and think that they become overwhelmed at peak times, and service drops off a bit more than it should. But, who am I to say??? That parking lot always seems packed to me. |
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#18 |
Senior Member
Join Date: Apr 2004
Location: North Reading, MA and South Down Shores
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I have been watching this thread and it is no wonder that this person has not spoken up again. Any one who brings up a critique is promptly shouted down. Whether his experience was indicative or reasonable does not matter, it was his experience. If I were the owner of the LP, I would send him a private email and offer him a dinner on the house. That would be a gesture of good faith. Shouting down people who have put down their money in good faith and have a reasonable complaint is not particularly productive for the patron or the establishment.
It is nice that the LP is busy, good for them. Personally, I was unhappy with my last meal and as they say, " you are only as good as your last meal." My decision is to take my business elsewhere. You may love the LP, good for you. Luckily there are still lots of choices here in the lake region and my favorite might not be yours, but you are entitled to your opinion. Jetskier ![]() |
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#19 | |
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Join Date: Jul 2008
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#20 | |
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Join Date: Jun 2008
Location: Portsmouth. RI
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![]() Last edited by NoBozo; 08-10-2010 at 06:45 PM. |
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#21 |
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Join Date: Sep 2005
Posts: 7
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Like SA Meredith I dropped by the Lobster Pound this summer around 4pm, went to the bar to eat. There were 4 people present, and very few in the dining room.
I waited about an hour before inquiring if my dinner was going to be served. The waitress/bartender checked, then said it would be 15 more minutes! 15 minutes later, I had to ask again. My food was brought out, tepid. My experience is in line with others who had to wait far too long to be served, and who had little attention from the wait-staff. |
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#22 | |
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Join Date: Aug 2006
Location: Moultonborough, NH
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I don't get it. The original poster does this twice about the same place and just disappears when others ask follow up questions.
Check his history and then decide. ![]() Here is an interesting post from 9-21-08 for those who don't want to look back. Quote:
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