Wolfeboro Inn?

tis · 12-10-2010, 08:59 AM

I know, I have been involved in a couple of the class action lawsuits. I think I actually got 25$ once. They just send you a letter telling you you are involved in it and 3 or 4 years later you might get a few cents or a few dollars. They are such a joke.

Irish mist · 12-10-2010, 11:26 AM

Quote:

Originally Posted by tis

I know, I have been involved in a couple of the class action lawsuits. I think I actually got 25$ once. They just send you a letter telling you you are involved in it and 3 or 4 years later you might get a few cents or a few dollars. They are such a joke.

I got a letter years back telling me that GE was giving $75 to replace defective dishwashers. So I took the deal & got my check, and then another $75 check, and lol, one more $75 check......not a bad deal for replacing a dishwasher I had for 10 years that ran fine with a new one

Pineedles · 12-12-2010, 08:01 PM

There was an article in the Tribune newspapers this morning for special places in New England. Guess what New Hampshire's representative was? You guessed it, The Wolfe Tavern . This will ensure folks all over the Tribunes's distribution area that there will be business going to the Inn. IMO, the owners have decided that it is more profitable to get the "new" business, then maintain good service over the long haul. Just my opinion.

camp guy · 12-13-2010, 11:01 AM

I guess, Pineedles, that the Inn hasn't figured out that it is easier (and less expensive) to service repeat customers than it is to continually drum up new business. Advertising 101 tells you that satisfied customers will spread the word to friends and colleagues much more effectively than any other form of advertising, and, at no (ZERO $) cost to the Inn. A one-time customer to the Inn is also (probably) a one-time customer to Wolfeboro itself, and this is too bad. As is the case with any destination tourist town, Wolfeboro needs all the good publicity it can get from all sources - tourists and local businesses alike.

My New Year's Wish ? - please, Wolfebor Inn, get it together.

Pineedles · 12-13-2010, 12:18 PM

I know camp guy, you are so right. It is too bad when you have a potentially great place for local dining and the owners just don't get it.

wolfeguy · 12-20-2010, 09:59 PM

I would like to state that I no longer work at the Wolfeboro Inn and havent since the end of September 2010. I would like to say that although I no longer work at the Inn, I will support the Inn in any way I can, not for the owners of the company, but for the local people that work there. I wish the Inn the best of luck!

camp guy · 12-20-2010, 10:18 PM

Maybe, wolfeguy, you can use your knowledge of who is in charge of what to get them to read this Forum and see what the public is saying. Even with many poor reviews, mostly service related, I actually feel the overwhelming sympathies of the public are for the Inn to survive, and survive well. You could be a part of that effort by speaking directly to some of the "Bosses" suggesting, gently, that they click into this site and see what is being said.

beagle · 12-21-2010, 09:17 AM

I am going to email the owners, Hay Creek Hospitality at info@haycreekhospitality.com and point them in the direction of the forum. I can't believe they would not care enough to try and fix this situation. Maybe some of the rest of you could send them your experiences and complants as well. It would be a shame to see the Inn close....

secondcurve · 12-21-2010, 07:04 PM

Quote:

Originally Posted by wolfeguy

I would like to state that I no longer work at the Wolfeboro Inn and havent since the end of September 2010. I would like to say that although I no longer work at the Inn, I will support the Inn in any way I can, not for the owners of the company, but for the local people that work there. I wish the Inn the best of luck!

It's very interesting that the Inn has a new GM and a new Chef. Maybe this combination will get it right?

old coot · 12-21-2010, 07:41 PM

Mr. George F. Soderberg, II, says all the right things in his post, it seems to me. The big question is will the Wolfeboro Inn pull itself together and deliver on his promise? Actions speak louder than words.
The old coot and his family eat at home the majority of the time and so whether a restaurant delivers as it should doesn't much affect us personally. But, as someone has already pointed out, when a prominent Wolfeboro location is substandard, it detracts from the whole Town's image as a tourist destination. With that fact in mind, I hope the Inn's staff and management become masters of the business that they're in. If they do, their success will be our success.
oc

Heaven · 12-21-2010, 08:27 PM

The signature line reads Regional Director of Operations. I wonder if this title is as new as the General Manager title. If not, may I conclude that Mr. Soderberg has much more background with the issues the Inn has had than he admits knowing in the letter.
Maybe I'll ask him

camp guy · 12-21-2010, 08:33 PM

Well, it is nice to see that the Inn responded, and in a positive manner. I don't think anyone realistically expects instant results, but it is encouraging to see the individual at the top in the Inn management tree responded with strong words about improvement and quality.

So, now it is up to the eating public to support the Inn and see how it's doing.

A good first step by Mr Soderberg.

Long Island Baba · 12-21-2010, 08:39 PM

I wish Mr. Soderberg all the luck in the world. I dealt with the Sales group this past summer in scheduling an outing on the Winni Belle. Very very very bad experience. He's got his work cut out for him.

Jonas Pilot · 12-21-2010, 10:04 PM

My wife and I went to a Christmas party a few days ago and were happy with the whole experience except for the bartender. The food was very good, the service was fine but the young man at the bar was far less than professional. He was in a bad mood and made no attempt to hide it. But, all in all I would rate the experience a A-.

wolfeguy · 12-21-2010, 11:07 PM

Thank you George.
And my message wasnt meant to speak badly of the Inn and the owners at all, only to remind people that it is local people that work there and WE as locals need to support them especially this time of year as we should all local businesses year round. they have many events scheduled all the time and the generals club is great!!!!

tis · 12-22-2010, 08:28 AM

WE haven't been there since the new opening because of all the bad reviews. I would give it a try just the same but get outvoted every time. We used to go there a lot. A couple of weeks ago some friends went and liked it but had all kinds of little issues. The one that most stands out in my mind is forgetting the cheese on a cheesburger. Now how hard is that to remember? And then when told, they just brought him a piece of cheese to stick on the burger. The waitresses should be checking out the chefs to make sure the meals are ok. It doesn't seem like it should be too hard to correct the problems that they have.

KBoater · 12-24-2010, 03:28 PM

I went the Inn today for breakfast. Ordered the $5.00 breakfast. It was very good and too much food for me. Eggs, bacon, pancake, and home fries. Service was prompt.

secondcurve · 12-25-2010, 08:43 PM

Quote:

Originally Posted by FLboater

I went the Inn today for breakfast. Ordered the $5.00 breakfast. It was very good and too much food for me. Eggs, bacon, pancake, and home fries. Service was prompt.

Thanks for the review FLboater. It is hard to screw up breakfast, but at least it is a start for these folks. I'm guardedly optimistic.

FLAG! · 12-28-2010, 02:09 PM

We ate there on Thanksgiving evening and had excellent service and very good food. We were having a family turkey dinner on Friday so we opted for other items on the menu.

I also had brunch there on Sunday the 19th. two adults and 4 kids. The spread was excellent. Good food choices. Breakfast of all kinds, Roast Beefe and country fried chicken!!! Good desserts too.

Also I've decided after who knows how many years to start punching a card for a mug. I figured, "what the hell?"

RLW · 12-28-2010, 03:03 PM

It's great to see the good reviews coming back to the site. Hopefully they will continue to come. The bride and I will be trying it again right after the new year.

12-12-2010, 08:01 PM	#3
Pineedles Senior Member Join Date: Aug 2004 Location: Moultonborough & CT Posts: 2,549 Thanks: 1,074 Thanked 671 Times in 369 Posts	Locals don't matter There was an article in the Tribune newspapers this morning for special places in New England. Guess what New Hampshire's representative was? You guessed it, The Wolfe Tavern . This will ensure folks all over the Tribunes's distribution area that there will be business going to the Inn. IMO, the owners have decided that it is more profitable to get the "new" business, then maintain good service over the long haul. Just my opinion.

12-13-2010, 11:01 AM	#4
camp guy Senior Member Join Date: Apr 2004 Location: formerly Winter Harbor, still Wolfeboro Posts: 1,197 Thanks: 304 Thanked 530 Times in 297 Posts	Wolfeboro Inn I guess, Pineedles, that the Inn hasn't figured out that it is easier (and less expensive) to service repeat customers than it is to continually drum up new business. Advertising 101 tells you that satisfied customers will spread the word to friends and colleagues much more effectively than any other form of advertising, and, at no (ZERO $) cost to the Inn. A one-time customer to the Inn is also (probably) a one-time customer to Wolfeboro itself, and this is too bad. As is the case with any destination tourist town, Wolfeboro needs all the good publicity it can get from all sources - tourists and local businesses alike. My New Year's Wish ? - please, Wolfebor Inn, get it together.

12-20-2010, 09:59 PM	#6
wolfeguy Junior Member Join Date: Dec 2010 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Executive Chef Stephen Harding I would like to state that I no longer work at the Wolfeboro Inn and havent since the end of September 2010. I would like to say that although I no longer work at the Inn, I will support the Inn in any way I can, not for the owners of the company, but for the local people that work there. I wish the Inn the best of luck!

12-20-2010, 10:18 PM	#7
camp guy Senior Member Join Date: Apr 2004 Location: formerly Winter Harbor, still Wolfeboro Posts: 1,197 Thanks: 304 Thanked 530 Times in 297 Posts	Wolfeboro Inn Maybe, wolfeguy, you can use your knowledge of who is in charge of what to get them to read this Forum and see what the public is saying. Even with many poor reviews, mostly service related, I actually feel the overwhelming sympathies of the public are for the Inn to survive, and survive well. You could be a part of that effort by speaking directly to some of the "Bosses" suggesting, gently, that they click into this site and see what is being said.

12-21-2010, 09:17 AM	#8
beagle Senior Member Join Date: Jan 2006 Location: Wolfeboro Posts: 176 Thanks: 187 Thanked 25 Times in 21 Posts	Contact the owners I am going to email the owners, Hay Creek Hospitality at info@haycreekhospitality.com and point them in the direction of the forum. I can't believe they would not care enough to try and fix this situation. Maybe some of the rest of you could send them your experiences and complants as well. It would be a shame to see the Inn close....

12-10-2010, 08:59 AM	#1
tis Senior Member Join Date: Jan 2006 Posts: 6,819 Thanks: 759 Thanked 1,471 Times in 1,026 Posts	I know, I have been involved in a couple of the class action lawsuits. I think I actually got 25$ once. They just send you a letter telling you you are involved in it and 3 or 4 years later you might get a few cents or a few dollars. They are such a joke.

The Following User Says Thank You to camp guy For This Useful Post:
Heaven (12-13-2010)

12-13-2010, 12:18 PM	#5
Pineedles Senior Member Join Date: Aug 2004 Location: Moultonborough & CT Posts: 2,549 Thanks: 1,074 Thanked 671 Times in 369 Posts	I know camp guy, you are so right. It is too bad when you have a potentially great place for local dining and the owners just don't get it.

12-21-2010, 07:41 PM	#10
old coot Deceased Member Join Date: Mar 2009 Posts: 97 Thanks: 51 Thanked 13 Times in 8 Posts	Mr. George F. Soderberg, II, says all the right things in his post, it seems to me. The big question is will the Wolfeboro Inn pull itself together and deliver on his promise? Actions speak louder than words. The old coot and his family eat at home the majority of the time and so whether a restaurant delivers as it should doesn't much affect us personally. But, as someone has already pointed out, when a prominent Wolfeboro location is substandard, it detracts from the whole Town's image as a tourist destination. With that fact in mind, I hope the Inn's staff and management become masters of the business that they're in. If they do, their success will be our success. oc

12-21-2010, 08:27 PM	#11
Heaven Senior Member Join Date: Jul 2006 Posts: 523 Thanks: 128 Thanked 95 Times in 67 Posts	The signature line reads Regional Director of Operations. I wonder if this title is as new as the General Manager title. If not, may I conclude that Mr. Soderberg has much more background with the issues the Inn has had than he admits knowing in the letter. Maybe I'll ask him

12-21-2010, 08:33 PM	#12
camp guy Senior Member Join Date: Apr 2004 Location: formerly Winter Harbor, still Wolfeboro Posts: 1,197 Thanks: 304 Thanked 530 Times in 297 Posts	Wolfeboro Inn Well, it is nice to see that the Inn responded, and in a positive manner. I don't think anyone realistically expects instant results, but it is encouraging to see the individual at the top in the Inn management tree responded with strong words about improvement and quality. So, now it is up to the eating public to support the Inn and see how it's doing. A good first step by Mr Soderberg.

12-21-2010, 08:39 PM	#13
Long Island Baba Senior Member Join Date: Apr 2006 Posts: 78 Thanks: 1 Thanked 14 Times in 11 Posts	Best of Luck! I wish Mr. Soderberg all the luck in the world. I dealt with the Sales group this past summer in scheduling an outing on the Winni Belle. Very very very bad experience. He's got his work cut out for him.

12-21-2010, 10:04 PM	#14
Jonas Pilot Senior Member Join Date: Apr 2005 Location: Wolfeboro, New Hampshire is my home, 24-7-365 Posts: 1,686 Thanks: 1,047 Thanked 336 Times in 189 Posts	My wife and I went to a Christmas party a few days ago and were happy with the whole experience except for the bartender. The food was very good, the service was fine but the young man at the bar was far less than professional. He was in a bad mood and made no attempt to hide it. But, all in all I would rate the experience a A-.

12-21-2010, 11:07 PM	#15
wolfeguy Junior Member Join Date: Dec 2010 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Thank you george!! Thank you George. And my message wasnt meant to speak badly of the Inn and the owners at all, only to remind people that it is local people that work there and WE as locals need to support them especially this time of year as we should all local businesses year round. they have many events scheduled all the time and the generals club is great!!!!

12-22-2010, 08:28 AM	#16
tis Senior Member Join Date: Jan 2006 Posts: 6,819 Thanks: 759 Thanked 1,471 Times in 1,026 Posts	WE haven't been there since the new opening because of all the bad reviews. I would give it a try just the same but get outvoted every time. We used to go there a lot. A couple of weeks ago some friends went and liked it but had all kinds of little issues. The one that most stands out in my mind is forgetting the cheese on a cheesburger. Now how hard is that to remember? And then when told, they just brought him a piece of cheese to stick on the burger. The waitresses should be checking out the chefs to make sure the meals are ok. It doesn't seem like it should be too hard to correct the problems that they have.

12-24-2010, 03:28 PM	#17
KBoater Senior Member Join Date: Apr 2004 Location: Wolfeboro Posts: 521 Thanks: 10 Thanked 29 Times in 15 Posts	Inn Breakfast I went the Inn today for breakfast. Ordered the $5.00 breakfast. It was very good and too much food for me. Eggs, bacon, pancake, and home fries. Service was prompt. __________________ Home Permanently in NH

The Following 2 Users Say Thank You to KBoater For This Useful Post:
Lakepilot (12-25-2010), secondcurve (12-25-2010)

12-28-2010, 02:09 PM	#19
FLAG! Senior Member Join Date: Jan 2005 Location: Upton, MA Posts: 112 Thanks: 44 Thanked 14 Times in 6 Posts	Wolfeboro Inn We ate there on Thanksgiving evening and had excellent service and very good food. We were having a family turkey dinner on Friday so we opted for other items on the menu. I also had brunch there on Sunday the 19th. two adults and 4 kids. The spread was excellent. Good food choices. Breakfast of all kinds, Roast Beefe and country fried chicken!!! Good desserts too. Also I've decided after who knows how many years to start punching a card for a mug. I figured, "what the hell?"

12-28-2010, 03:03 PM	#20
RLW Senior Member Join Date: Jul 2002 Location: Alton Bay on the mountain by a lake Posts: 2,023 Thanks: 563 Thanked 444 Times in 311 Posts	It's great to see the good reviews coming back to the site. Hopefully they will continue to come. The bride and I will be trying it again right after the new year. __________________ There is nothing better than living on Alton Mountain & our grand kids visits. Last edited by RLW; 12-28-2010 at 03:04 PM. Reason: No corrections