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04-01-2011, 01:50 PM
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#1 |
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Join Date: May 2004
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I've been very interested by this discussion. I think a restaurant, bar, etc. is very smart to offer to replace a drink or food item if the customer complains, no matter what the reason. That type of service gets remembered and probably pays off in the long run.
However, it seems really nervy and obnoxious to me for people to actually expect a replacement, or to send something back and want something for free, simply because they don't like what they ordered. I'd be embarassed to be with someone who did something like that. If there's nothing actually wrong with the order, and it appears as it was described on the menu, it's just an unfortunate choice if the customer doesn't like it. Who hasn't this happened to?? If they want something else, they should expect to pay for it. My two cents.... |
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04-05-2011, 09:44 PM
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#2 | |
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Join Date: Jun 2007
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| The Following User Says Thank You to Lakesrider For This Useful Post: | ||
ishoot308 (04-05-2011) | ||
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04-06-2011, 01:21 PM
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#3 | |
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Join Date: Apr 2004
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