New Metrocast Setup

[extremenewenglander]

I only have internet thru Metrocast and pulled the plug on the cable tv ;o)
Went with a Roku, works on my wireless, can get most anything you can think of with no commercials so to speak, but best of all it's only $89.00 bucks for the box and that's it!!!! I never looked back or even miss cable even a small little bit. Saves me about $800 per year!

[CateP]

Originally Posted by extremenewenglander

I only have internet thru Metrocast and pulled the plug on the cable tv ;o)
Went with a Roku, works on my wireless, can get most anything you can think of with no commercials so to speak, but best of all it's only $89.00 bucks for the box and that's it!!!! I never looked back or even miss cable even a small little bit. Saves me about $800 per year!

Can you get live NFL games in HD?

[tis]

Can you tell us more about it?

[upthesaukee]

http://www.roku.com/

[Alton Bay]

@ Martbri7- I have a message about authorization also. What does that mean and do I have to do anything to get my cable TV back?? Will it just adjust itself automatically? I hope so.

[Jonas Pilot]

... same message i received and it finally reset itself.

[extremenewenglander]

Visit Roku is all I can suggest. Had mine hooked up in less than 10 minutes. From soccer to Paris to Dakar to european racing/sports/usa stuff to Barney Miller to Addams Family and so on. You can subsribe to NHL/NFL/Soccer/MLB/(most nascar is free)! for very small fees. Free news like all the majors and cable stuff ....all that you can think of plus oodles of foreign stuff if that appeals to you. I don't however. I still get HDMI 26 basic/channels anyway just thru my internet account. Most sure you won't find this out since they surely don't want you to know ;o) We spend/watch most of our viewing at about 98% with just what Roku has to offer. It never ends!!! Maynot be for everyone however. It works grand for us though! Next is probably our Fairpoint landline getting the boot! I would rather go out to eat once a month than pay them my $$$. Cell phones are paramount!

[sa meredith]

OK...I experienced several of the things written about here...Some bad, but really, mostly good...
First of all...SEARAY2200...
same exact thing happend to me...I called Columbus day weekend to ask if the Belmont office was open on Monday (Columbus Day), as I wanted to return my hi-def box, as I was shutting cable off until May. The rep worked real hard to sell me the "park your service" feature, as there would be a $40 start up charge in May. It didn't bother me, as anyone with one ounce of negotiating skills knows, that $40 would be waived quicker that Tito and Theo blew town. Anyway...told her I would think on it and get back. So, when Monday came around, I figured, why bother disconnecting the thing, as I'm sure I would drag my feet about going to pick one up again in May. Yeah...pay the $5 a month...you win. So, from home, I called them back on Thursday, to say cancell service, but put me in "Park" mode. I'll send you 30 bucks +/- to cover the winter...and lo and behold, she says...oh, you are not eligible for "park" service, as your basic service is bought as a group, thru your association. EXCUSE ME??!! You folks are the ones who pitched me on it. I wanted to return the darn hi-def box. She then says I must return the box, or pay full cost until such time as I do. No way I was driving an hour up, and an hour back to get the box. Anyway...a supervisor got on the phone, saw in the notes that I had indeed been pitched the service, and said, OK...keep the box all winter free (no service of course) and free start up in May, sorry for the misunderstaning.
Bad thing, turned good by them. Well done.
As for those of you saying you lost some stuff...I don't get it. I received a letter in the mail weeks ago warning me of the change over, and the loss of all memory, and parental controls being reset to zero. Then got an email a week ago.
And Monday, my CELL PHONE rings, and it's an auto message from Metrocast, warning that all memory and controls on my cable box will be gone in a matter of hours.
Talk about over kill. Did they do their part??? Pretty darn sure they did.
Now..as for re-learning how to use stuff...Don't we all hate change at first. I do. I'm the worst. Some thing unfamiliar seems bad. But given a chance...will it be second nature and probably better, in no time? Of course. I remember when using a PC seemed like speaking German...and then one day thinking, a 1st grader can do this.
In the end, wouldn't switching to a brand new provider (Dish, whatever) also include the task of re-learning an entire channel system? Of course it would. Same thing.
Just my two cents/sense...

[winnipiseogee]

Originally Posted by sa meredith

Talk about over kill. Did they do their part??? Pretty darn sure they did.
Now..as for re-learning how to use stuff...Don't we all hate change at first. I do. I'm the worst.

I disagree - they didn't just change things they actually took away a whole lot of options that we used to have. New technology never bothers me - I love new toys. But... The new toys should work better than the old toys or its not an "upgrade"!

We can no longer search for tv shows by name, we can't look days into the future to see if there are shows that we might want to record, our ability to record shows is WAY less. We have one hour of tv recorded and it is telling me that I am now 77% full!! Does this mean I can only record an hour and twenty minutes of TV?!?! That is ridiculous.

Finally, I have two residential accounts and 4 business accounts. Admittedly I never look at my paper bills because everything is online but I never heard about any of this. No emails, no phone calls. Its a serious inconvenience.

I was annoyed enough today that I called down to Metrocast's corporate parent. The executive secretary told me that everyone's phone was ringing off the hook. I think its clear they screwed up. The only question in my mind is are they going to do anything about it??

[nada]

Originally Posted by winnipiseogee

I disagree - they didn't just change things they actually took away a whole lot of options that we used to have. New technology never bothers me - I love new toys. But... The new toys should work better than the old toys or its not an "upgrade"!

We can no longer search for tv shows by name, we can't look days into the future to see if there are shows that we might want to record, our ability to record shows is WAY less. We have one hour of tv recorded and it is telling me that I am now 77% full!! Does this mean I can only record an hour and twenty minutes of TV?!?! That is ridiculous.

Finally, I have two residential accounts and 4 business accounts. Admittedly I never look at my paper bills because everything is online but I never heard about any of this. No emails, no phone calls. Its a serious inconvenience.

I was annoyed enough today that I called down to Metrocast's corporate parent. The executive secretary told me that everyone's phone was ringing off the hook. I think its clear they screwed up. The only question in my mind is are they going to do anything about it??

You can still search for shows i have the logitech remote and when i hit menu on it there is an icon you click on to do your search

[Wood Chopper]

I found that most of the same settings still exist, but the navigation is horrible. Not just a matter of getting used to it, some of the menus have no "back" button, you have to start over. This is like being forced from Windows7 back to 3.1.

Scrolling through the guide is not scrolling at all, it "pages".

Also found the playback feature is nowhere near as intuitive as the previous. Fast forwarding through commercials and hitting play used to jump you back a few seconds, now it starts immediately requiring you to rewind.

Finally, we couldn't turn the box off last night because it was recording..this was never a issue before.

Finally, finally....the interface just plain looks terrible.

Hate to complain so much about TV, we have many more important things, but it really bugs me that Metrocast is trying to sell this to us as an enhancement. That couldn't be farther from the truth, it's about money and advertising.

Someone didn't do their due diligence on this.

[Slickcraft]

Originally Posted by Wood Chopper

I found that most of the same settings still exist, but the navigation is horrible. Not just a matter of getting used to it, some of the menus have no "back" button, you have to start over. This is like being forced from Windows7 back to 3.1.

Scrolling through the guide is not scrolling at all, it "pages".

Also found the playback feature is nowhere near as intuitive as the previous. Fast forwarding through commercials and hitting play used to jump you back a few seconds, now it starts immediately requiring you to rewind.

Finally, we couldn't turn the box off last night because it was recording..this was never a issue before.

Finally, finally....the interface just plain looks terrible.

Hate to complain so much about TV, we have many more important things, but it really bugs me that Metrocast is trying to sell this to us as an enhancement. That couldn't be farther from the truth, it's about money and advertising.

Someone didn't do their due diligence on this.

I agree on all counts. Especially aggravating is that you can no longer shut the box off to standby when it is set to record. So we can't use the single DVR remote to shut down the TV, cable box and the audio system all at once. Now we have to dig out the TV and audio remotes from storage to sit along side the DVR remote.

[Jonas Pilot]

How about when your switching channels. It's all out of whack. The synchronization is way off.

[martbri7]

Originally Posted by Alton Bay

@ Martbri7- I have a message about authorization also. What does that mean and do I have to do anything to get my cable TV back?? Will it just adjust itself automatically? I hope so.

Wish I knew...still out but the other tv works without box.