Winnisquam Marine

[Belmont Resident]

Originally Posted by NoBozo

You know what: As I stated earlier...I have NO sympathy for the robber barons in the repair..industry. However.. the symptoms and discovery of GEL in the Carbs makes perfect sence. It's ETHANOL my friends. I have been there....not with my boat but with a motorcycle that was used infrequently....infrequently..THAT's the problem.. $800 to FIX. The motorcycle had 4 Carbs and they were a bitch to remove. I sold the motorcycle AS IS.

Fair and Balanced... NB

I give up on the whole gas thing. If it is small enough to drain all gas out of it including the carb bowl for storage I do. If that is not an option I try and run it down to a low as possible and stabilize the crap out of it then fill it with fresh gas when it comes out of storage(boat). Bikes, sleds, mower, weed wacker all get stable in EVERY tank of fuel just in case they sit around for a while not being used.
An ounce of prevention for every ten gallons and it seems to work.
Can’t tell you how many people are having problems with power equipment that sits unused for awhile, I very rarely do.
2 stroke engines seem to be the most susceptible. I know between my wife and I we have gone through 3 2 stroke snowmobile engines when E-10 first came out.

[WakeboardMom]

Is "Anchor Management" the wife of "Electric Blue?" I apologize...I'm getting confused.

Ryan seems to be doing a good job of answering the concerns expressed here.

[tbonies]

Why does the screamer always leave key elements out of the story? Like others have said, it takes alot to get yourself kicked out as a customer of anything, especially of a marina. Congratulations. Sounds like it was very well deserved. I especially liked the text messages to the employees.

[Anchor Management]

Well folks i have already replied to Ryan's post and for some reason the post didn't get posted. Maybe because the webmaster decided this thread is getting a bit out of hand. Either way I really just wanted to say that when our boat was being worked on we didn't feel anything was done out of courtesy, if something wasn't under warranty then in my opinion the marina should have said so, that is their job. We were never looking to get anything for free, we just wanted our boat to work, it was new to us. We had spent nearly 20,000.00 on it of course we wanted it to run smoothly. We had no idea they had made the decision last year to not service us any longer. Ryan claims there were a series of events that had my husband kicked out, we would love to know what those were. I can tell you that we never texted any dock boys last year. Why would we need to? We were still under contract and still using the marina. And as for the mechanic that he is referring to, we called him to see if he would like a side job, and that was after they refused to service us and at the suggestion of a mutual friend. I didn't think that would be a crime in the boating world... Turns out we the engine was stalling because the idle was too low. I'm surprised they didn't catch that last fall. We turned the idle up and the engine been running just fine ever since.

Guys, just remember there are always two sides to every story, I respect Ryan for trying to keep up the image of WM. That is his job. The only reason for my post was to share my experience. This within itself has been quite the experience, funny to see how some of you react. I am a business owner myself and I always try to remember that the customer is always right, at least that's always kept my clients happy.

I hope this post will get posted, it will be my last one.

[Shreddy]

The cat must have Electric Blue and Anchor Management's tongue...Appears that Ryan's side of each story holds strong. So, what have both Electric Blue and Anchor Management accomplished? They've attempted to demoralize a business while giving them great publicity and a chance to prove that they are cognizant of the issues around them. Seems like a sound business practice to me. Unfortunately, you can't make everyone happy...

[Merrymeeting]

Three different extended family members have purchased three different boats from Winnisquam over a period of 20 years. We've also had them serviced there many times. When the time comes to by a forth, we'll go there again.

[Shreddy]

Originally Posted by Shreddy

The cat must have Electric Blue and Anchor Management's tongue...Appears that Ryan's side of each story holds strong. So, what have both Electric Blue and Anchor Management accomplished? They've attempted to demoralize a business while giving them great publicity and a chance to prove that they are cognizant of the issues around them. Seems like a sound business practice to me. Unfortunately, you can't make everyone happy...

I rescind my original statement as I received a PM that Anchor Management has attempted to respond but has been blocked from doing so. I cannot say I'm an advocate of this process on an open forum with a dispute like this in question. However, clearly this isn't my forum, but it surely is appearing to be one-sided.