Who do I call?

jniff101 · 07-15-2013, 07:05 PM

I have an Electrolux refrigerator that isn't that old and it stopped working today. It's really big so I unplug it when I'm not using it. I'm not sure if that was a bad choice? Anyway, does anyone know who I can call to fix it?

Resident 2B · 07-15-2013, 07:13 PM

I would start with the people that sold it to you.

As I understand it, you are much better off turning the temp up and keeping it running, than you are unpluging it when you are not around. I would unplug it if I was not using it in the winter and the place was unheated.

Good luck!

R2B

songkrai · 07-15-2013, 08:03 PM

Crown Appliance
603) 253-8778
crownappliance.net

173 Dane Rd, Center Harbor, NH 03226

codeman671 · 07-15-2013, 08:29 PM

Electrolux? Good luck. I have one that the warranty company just ate because of too many repairs. They wrote the store a check to replace it so we got to keep this one and had a new Samsung delivered.

Don't spend too much fixing it as it will bury you over time. My neighbor owns an appliance store and has horror stories about the brand. I am calling tomorrow for a service call on my Electrolux dishwasher. Never again!

tis · 07-16-2013, 06:21 AM

Same thing happened with us Codeman. We bought a new one and it wouldn't cool. We spent the whole summer without it -the guy would come and fix something and it wasn't that-after getting another part and fitting us in the schedule, which always seemed to be two weeks-it wasn't that-another part, another service call, it wasn't that and on and on and on. So we spent from May to October without that refrigerator. I had a little dorm one on the floor in the kitchen and an old one in the garage. So they finally replaced it with a new one and that one had the same problem, it wouldn't cool down. I told them I couldn't go through that whole process again and finally Electrolux gave us a store credit and we got a Bosch which seems to be great. I will never buy another Electrolux either.

SIKSUKR · 07-16-2013, 06:44 AM

Electrolux was a big name in vacuum cleaners so they "suck" for other appliances.

Pineedles · 07-16-2013, 07:09 AM

Any appliance older than 10 years probably has an EER (Energy Efficiency Rating) that pales in comparison to a newer model. Electric rates are high enough that a replacement is the logical course to take. You would be very surprised if you look at the amount of usage, old vs. new. The Electrolux is sucking your wallet dry.

AC2717 · 07-16-2013, 09:11 AM

have to say it sorry:
Ghost Busters

07-15-2013, 07:05 PM	#1
jniff101 Senior Member Join Date: Dec 2005 Location: Moultonboro Posts: 113 Thanks: 23 Thanked 18 Times in 12 Posts	Who do I call? I have an Electrolux refrigerator that isn't that old and it stopped working today. It's really big so I unplug it when I'm not using it. I'm not sure if that was a bad choice? Anyway, does anyone know who I can call to fix it?

07-16-2013, 06:44 AM	#6
SIKSUKR Senior Member Join Date: Apr 2004 Posts: 5,075 Thanks: 215 Thanked 903 Times in 509 Posts	Electrolux was a big name in vacuum cleaners so they "suck" for other appliances. __________________ SIKSUKR

07-16-2013, 09:11 AM	#8
AC2717 Senior Member Join Date: Apr 2007 Location: Maynard, MA & Paugus Bay Posts: 2,577 Thanks: 755 Thanked 355 Times in 267 Posts	have to say it sorry: Ghost Busters __________________ Capt. of the "No Worries"

07-15-2013, 07:13 PM	#2
Resident 2B Senior Member Join Date: Apr 2004 Location: North Shore, MA Posts: 1,357 Thanks: 994 Thanked 313 Times in 163 Posts	I would start with the people that sold it to you. As I understand it, you are much better off turning the temp up and keeping it running, than you are unpluging it when you are not around. I would unplug it if I was not using it in the winter and the place was unheated. Good luck! R2B

The Following User Says Thank You to Resident 2B For This Useful Post:
jniff101 (07-15-2013)

07-15-2013, 08:03 PM	#3
songkrai Senior Member Join Date: Dec 2009 Posts: 733 Thanks: 35 Thanked 147 Times in 99 Posts	Crown Appliance 603) 253-8778 crownappliance.net 173 Dane Rd, Center Harbor, NH 03226

The Following User Says Thank You to songkrai For This Useful Post:
jniff101 (07-15-2013)

07-15-2013, 08:29 PM	#4
codeman671 Senior Member Join Date: Jan 2005 Posts: 3,501 Thanks: 221 Thanked 815 Times in 489 Posts	Electrolux? Good luck. I have one that the warranty company just ate because of too many repairs. They wrote the store a check to replace it so we got to keep this one and had a new Samsung delivered. Don't spend too much fixing it as it will bury you over time. My neighbor owns an appliance store and has horror stories about the brand. I am calling tomorrow for a service call on my Electrolux dishwasher. Never again!

07-16-2013, 06:21 AM	#5
tis Senior Member Join Date: Jan 2006 Posts: 6,748 Thanks: 752 Thanked 1,459 Times in 1,016 Posts	Same thing happened with us Codeman. We bought a new one and it wouldn't cool. We spent the whole summer without it -the guy would come and fix something and it wasn't that-after getting another part and fitting us in the schedule, which always seemed to be two weeks-it wasn't that-another part, another service call, it wasn't that and on and on and on. So we spent from May to October without that refrigerator. I had a little dorm one on the floor in the kitchen and an old one in the garage. So they finally replaced it with a new one and that one had the same problem, it wouldn't cool down. I told them I couldn't go through that whole process again and finally Electrolux gave us a store credit and we got a Bosch which seems to be great. I will never buy another Electrolux either.

07-16-2013, 07:09 AM	#7
Pineedles Senior Member Join Date: Aug 2004 Location: Moultonborough & CT Posts: 2,545 Thanks: 1,072 Thanked 668 Times in 367 Posts	Any appliance older than 10 years probably has an EER (Energy Efficiency Rating) that pales in comparison to a newer model. Electric rates are high enough that a replacement is the logical course to take. You would be very surprised if you look at the amount of usage, old vs. new. The Electrolux is sucking your wallet dry.

The Following User Says Thank You to AC2717 For This Useful Post:
ITD (07-16-2013)