Lyons Den

[lovetheforum]

Originally Posted by castleview

Look...you all need to chill...it is just an opinion of how to greet people when you are in a people industry.

Would you great house guests with...."was I expecting you?".

That line is one that we all use with our adult children in visiting now, as we find it comical.

I live here, and go there often, and no, I was not there during the very recent hot spell, it was last month that it happened, and it was not that hot, and it was still warm there.

My son was tempted to say...don't you recognize us, why we are the Romney's just over from Wolfeboro, since we were in our polo and khaki's.

It is so pretentious.

I said that the food was great, and it is.

I am just talking about customer service and how to improve when meeting your guests.

Go to any fine restaurant, and you would never, ever be greeted that way.

The hostess is always stressed and harried.

She is always "running" around the restaurant, and it is disconcerting while you are having dinner, and she is running back and forth to meet guests, and then setting up for the next tables, and it just seems like they are ill prepared for the amount of guests they are having or just do not have enough help.

The waitresses for the most part are excellent, except for the night that we were there and they "forgot" 10 salads, and brought the main entrée, and then asked if we wanted salads??

We waited patiently as we sensed (given the stressed look of the hostess) that they were running behind (hence just asked for extra rolls), and was surprised when presented the main course, since the salad was skipped.

I can even live with that.

Just in my humble opinion, as I thought that was what this forum was for, and obviously some of you are friends of the owners, it would be good to mention proper manners in dealing with the public, because they got the rest of it going for them.

Also, if you are running behind, and you see young adults in the party, and the bread basket in running low, common sense would tell you to replenish it.

Welcome to the forum. Castleview, I value your opinion. In these forums apparently it is only acceptable to give a negative reviews about certain restaurants. Most members do not welcome the views of new members. They get fired up about a negative or positive review if you are new. I find it refreshing to hear someone's honest opinion.