MVM Kudos

MJM · 08-13-2013, 12:48 PM

They did it again! I am the originator of this thread, having posted about how great the purchase experience was in dealing with Melvin Village Marina.

Now I'm back to add that their service is fantastic too!

Unfortunately, I encountered one of those darn rocks that just jump out at you.... They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft. They even gave us a ride back to the house since the boat was unusable! They had it fixed in 2 days, right at the amount of the Estimate, and just could not have been better to deal with.

Kudos again!

Dave R · 08-13-2013, 06:42 PM

Quote:

Originally Posted by MJM

They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft.

that's usually worth an insurance claim

Senter Cove Guy · 08-13-2013, 07:19 PM

I bought my 1987 4WINNS 190 Horizon from MVM on Dec 24th, 1986. I've had Melvin Village Marina service my boat ever since and they do a fantastic job. Always prompt, helpful and courteous. Tom, Matt, Erin, Rob and the rest of the crew at MVM are THE BEST. You will NEVER GO WRONG when dealing with them. My boat still runs great. One of these days I'll be buying another 4WINNS from them.

MJM · 08-14-2013, 05:49 PM

Quote:

Originally Posted by Dave R

that's usually worth an insurance claim

Yup...repairs totaled $2,200, insurance covered it except for the $1000 deductible of course...oh, well.

znh · 08-15-2013, 11:24 AM

Quote:

Originally Posted by MJM

They did it again! I am the originator of this thread, having posted about how great the purchase experience was in dealing with Melvin Village Marina.

Now I'm back to add that their service is fantastic too!

Unfortunately, I encountered one of those darn rocks that just jump out at you.... They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft. They even gave us a ride back to the house since the boat was unusable! They had it fixed in 2 days, right at the amount of the Estimate, and just could not have been better to deal with.

Kudos again!

Where were you when you hit the rock ? Was it on the chart ? If not did you tell the folks at Bizer about it, they are always updating their charts and love new information that is not on there already...

MJM · 08-16-2013, 08:00 AM

Quote:

Originally Posted by znh

Where were you when you hit the rock ? Was it on the chart ? If not did you tell the folks at Bizer about it, they are always updating their charts and love new information that is not on there already...

I'd love to be able to say it was a chart error, but it was mine. I slowed to check the chart to confirm direction, but did so too late... Live and learn, I guess!

08-13-2013, 12:48 PM	#1
MJM Senior Member Join Date: Jul 2005 Posts: 262 Thanks: 0 Thanked 23 Times in 11 Posts	M Vil Marina Awesome They did it again! I am the originator of this thread, having posted about how great the purchase experience was in dealing with Melvin Village Marina. Now I'm back to add that their service is fantastic too! Unfortunately, I encountered one of those darn rocks that just jump out at you.... They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft. They even gave us a ride back to the house since the boat was unusable! They had it fixed in 2 days, right at the amount of the Estimate, and just could not have been better to deal with. Kudos again!

08-13-2013, 07:19 PM	#3
Senter Cove Guy Senior Member Join Date: Apr 2004 Posts: 596 Thanks: 292 Thanked 429 Times in 140 Posts	27 Years And Counting I bought my 1987 4WINNS 190 Horizon from MVM on Dec 24th, 1986. I've had Melvin Village Marina service my boat ever since and they do a fantastic job. Always prompt, helpful and courteous. Tom, Matt, Erin, Rob and the rest of the crew at MVM are THE BEST. You will NEVER GO WRONG when dealing with them. My boat still runs great. One of these days I'll be buying another 4WINNS from them. __________________ Lake Winni - The only place I want to be during the summer. Last edited by Senter Cove Guy; 08-15-2013 at 02:13 PM.