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Old 12-20-2013, 10:21 PM   #1
Tackleman
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Default Metrocast Put It To Me!

I head up to Winni for the weekend tonight. Snowblow the driveway and my wife says cable is not working. She states only channels 2 to 27 are working. I call up metrocast and they say there was a glitch in the system and you were getting extra channels for free before. So I say I was paying 70 dollars for your slowest internet and cable for 69 dollars a month with 27 poor channels. She says yes. To get the same channels as before I have to pay 140 a month and pay 55 dollars to have a guy turn a switch at the pole. She says yes. So as she is talking I say isn't it cheaper for you VIP deal. Oh yes it is and you get locked in on price and faster internet but someone has to be home to change out the modem. I said I'm not sure when I will be back. What a ripoff.
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Old 12-20-2013, 10:36 PM   #2
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Cable companies and happy customers seem to go hand and hand. (sigh)
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Old 12-21-2013, 12:18 AM   #3
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Default

We have basic and the next level and have been losing a few each week, since they are cutting over to digital, a few at a time. As they delete them on the old channel and they put the digital version on another channel. Every time they make a change, you have to autoprogram again. A pain in the neck. One of the more recent changes was the Weather Channel went from Channel 48 to Channel 35-48. There are a number of channels on the 35- series. The worst part is that you have to hunt for the program you want. The listings haven't changed.
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Old 12-21-2013, 07:58 AM   #4
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Default ... tennis anyone?

.... u-know ... for someone who likes to watch tennis ... the www.tennischannel.com is not available at any price on Metrocast!!!!
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Old 12-21-2013, 02:09 PM   #5
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Yesterday at work (Wolfeboro) we were told that our cable rate will be going up 7% each year now......So we told them we were going to search for different alternatives such as DirecTv or Dish. They told us to call back to let them know the price we are quoted.......Ummmmmm, NOT!
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Old 12-21-2013, 02:43 PM   #6
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Default

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Yesterday at work (Wolfeboro) we were told that our cable rate will be going up 7% each year now......So we told them we were going to search for different alternatives such as DirecTv or Dish. They told us to call back to let them know the price we are quoted.......Ummmmmm, NOT!
Yeap, I was told that too. I called back and gave them a quote from DirectTV and Metrocast says its like comparing apple to orange because of the channel line up. I told Metrocast I am getting more channels for less money and they basically said 'Good for you' and that was that. So I wouldn't bother calling them back.
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Old 12-21-2013, 03:15 PM   #7
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I would need to be a poet to properly put into word my deep deep hatred for Metrocast.
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Old 12-31-2013, 08:58 AM   #8
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Default Well!! Put

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i would need to be a poet to properly put into word my deep deep hatred for metrocast.
couldn't agree more!!!!
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Old 12-21-2013, 03:36 PM   #9
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Default

There are no easy solutions.

I have Direct TV. 2 year initial contract.
I own my own equipment including dish and receivers. The downside of owning equipment is that owner has to pay for any repairs. But Direct TV does offer insurance which I hv My contract was up years ago.
Two houses/homes.
I have receivers at both homes.
All I do is telephone Direct TV and turn one off and turn the other on.
One contract/bill.
The receiver is "dumb" and does not know where it is.
Some have one or more receivers and carry them from home to home. Never switching or turning off any receiver.
You do need the correct dish at each home. I paid private contractor to install my roof top dish. Avoiding any new contract. They do initiate a new contract if they install any new dish. I avoided all of that by getting/buying my own dish at each place.

If you do plan on purchasing any new TV - avoid the cheaper ones and get a "smart" TV. Lots of ways to view TV if you have an internet connection.
There are also set top boxes - Roku and Google TV. Through which one can watch movies and such for free or subscribe to Netflix or HuluPlus. Amazon Prime has free and low cost viewing options.

Antenna technology has come a long way - so you could potentially watch some "local" channels for free depending on location.

But the bottom line is that some money does have to be expended either on equipment, service, or subscriptions.

There is no easy answer.
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Old 12-21-2013, 08:59 PM   #10
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Default Argh

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Originally Posted by Tackleman View Post
I head up to Winni for the weekend tonight. Snowblow the driveway and my wife says cable is not working. She states only channels 2 to 27 are working. I call up metrocast and they say there was a glitch in the system and you were getting extra channels for free before. So I say I was paying 70 dollars for your slowest internet and cable for 69 dollars a month with 27 poor channels. She says yes. To get the same channels as before I have to pay 140 a month and pay 55 dollars to have a guy turn a switch at the pole. She says yes. So as she is talking I say isn't it cheaper for you VIP deal. Oh yes it is and you get locked in on price and faster internet but someone has to be home to change out the modem. I said I'm not sure when I will be back. What a ripoff.
Feeling your pain. We have been paying for basic cable but have had just about every channel available, including NESN. All good things must come to an end I guess
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Old 12-22-2013, 12:46 AM   #11
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Default Buy Your Own Modem

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Originally Posted by Tackleman View Post
I head up to Winni for the weekend tonight. Snowblow the driveway and my wife says cable is not working. She states only channels 2 to 27 are working. I call up metrocast and they say there was a glitch in the system and you were getting extra channels for free before. So I say I was paying 70 dollars for your slowest internet and cable for 69 dollars a month with 27 poor channels. She says yes. To get the same channels as before I have to pay 140 a month and pay 55 dollars to have a guy turn a switch at the pole. She says yes. So as she is talking I say isn't it cheaper for you VIP deal. Oh yes it is and you get locked in on price and faster internet but someone has to be home to change out the modem. I said I'm not sure when I will be back. What a ripoff.
Why even use their modem? You get charged a monthly fee to rent their modem. If you buy your own modem, it will pay for itself in less than a year. You can buy them at Staples, Best Buy, and probably Sams or BJs. Installation is simple. Hook up the cable to the modem. Connect the modem to your router with the cable that comes with the router, call the cable company and give them the modem's MAC address, and you're done. My Motorola modem cost $60 and replaced the modem I was renting from the cable company for $7.50 per month.
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Old 12-22-2013, 09:13 AM   #12
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Default

We had a dish but our neighbor's trees starting blocking it so we had to give it up. They gave us a really hard time over the equipment. We had gone off one of those huge dishes to that. I finally had to call the big dish company and they straightened it out for us.
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Old 12-22-2013, 09:56 AM   #13
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Default QAM tuner lineup

A few years ago, Metrocast had the QAM tuner line up sheet on their website. I have not seen it in a while. I call Metrocast and they insist I need the box. Now, whenever the channel lineup PDF date changed online, I would do a complete channel search on the TV and one by one map the channels to a spread sheet. Its a pain but I just can't see paying them an extra dime because the feds screwed up my antenna reception several years ago.

The last time they change the line up I lost a number of HD channels even though it was advertised on the website, the HD channels are available with the basic package. Again they say I need a box. I complain the website said the channels are available with the basic package and the website did not say you need the box so it is FALSE ADVERTISING. They gave me an 800 number to call. Call the number and I was put on hold for over an hour. A game Metrocast play?

I sent an email to the FCC about all the problems I have, and so far the only response was a nice email saying 'Thank you for your comments, we value your input seriously, we will look into your claims'.

I'm wondering is this game extends to the FCC.
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Old 12-22-2013, 10:08 AM   #14
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Default Go Dish

I switched to Dish Network many years ago and never looked back! Very happy with their service, channel line up and pricing. You get free Sirius / XM on dish and we love it for that alone!

Dan
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Old 12-24-2013, 08:16 PM   #15
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Default From WMUR...

Here's some great news for you Dish and DirecTV customers...and it was announced just in time for Christmas.

http://www.wmur.com/news/money/Dish-...z/-/index.html
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Old 12-24-2013, 10:46 PM   #16
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Unhappy

My Metrocast bill went up $7.26 on this monthly bill. I haven't dug into yet to see what actually has happened with it.
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Old 12-25-2013, 10:58 AM   #17
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Default

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Originally Posted by upthesaukee View Post
Here's some great news for you Dish and DirecTV customers...and it was announced just in time for Christmas.

http://www.wmur.com/news/money/Dish-...z/-/index.html
I noticed all my rebates for my DirectTv had expired and my bill went up a little bit. I called customer service and asked what could be done to lower my bill. The guy was great. He thanked me for being a premium package customer and offered $20. off for 6 months or $15 for 12. He told me I was due for a free upgrade in 6 months and suggested taking the 6 month rebate and asking for a better price when you call back in 6 months. He also suspended a couple of bedroom boxes we don't use until summer, said we could turn them back on in April, saving me another $12. monthly. In the end, with my two "$10. off each month" referrals, my monthly bill dropped from $169. to locked at $149. for their top package and 6 boxes, including 2 DVR's.
One thing I've learned with Direct TV is the squeaky wheel gets the oil. It may take a supervisor, but they always give in a little.
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Old 12-25-2013, 06:52 PM   #18
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Mine did the same. I went to bestbuy the other day. The sales person told me about a device called a "sling box" all you need is wifi ($40 ish??) at the lakehouse and a smart tv (paid $500). He told me the sling box hooks up at home and we can watch it at the lake house thru the wifi. We will basically be watching our cable from home while at the lakehouse. We shall see??!
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Old 12-25-2013, 09:17 PM   #19
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Smile

Sgilbert74, I just noticed that you are fairly new to posting on the forum and glad you have joined us. Have fun and enjoy the Winni Forum while making many new friends.

Thanks for your input and keep us up to date with your happenings if you decide to do it.

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Old 12-25-2013, 09:59 PM   #20
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Default Sling

Please post how sling works.
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Old 12-26-2013, 09:12 AM   #21
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Default How stuff works

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Please post how sling works.
Bob, this link will help

http://electronics.howstuffworks.com/slingbox.htm
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Old 12-26-2013, 07:22 PM   #22
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Default Need more than slingbox

You will also need a device that will connect to your slingbox from your tv such as Roku or WD live. A smart TV is not enough.

They work really well. Not perfect, but the price is right.

http://www.slingbox.com/go/spcd

I have used slingboxes for years and can highly recommend them. You do no need the most expensive one.

IG
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Old 12-27-2013, 03:31 PM   #23
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Default TV Guide

We can no longer find the TV Guide channel on Metrocast. Does anyone know where it went? I also looked for the TV Guide on Metrocast's website and all I could find was a list of the channels, not a list of the shows to watch :-(
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Old 12-27-2013, 04:38 PM   #24
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Default Guide

Try Channel 8
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Old 12-27-2013, 04:49 PM   #25
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Default Got a Smartphone

Download the 'TV listings' app
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Old 12-27-2013, 05:24 PM   #26
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Default

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Originally Posted by lobstadancer View Post
We can no longer find the TV Guide channel on Metrocast. Does anyone know where it went? I also looked for the TV Guide on Metrocast's website and all I could find was a list of the channels, not a list of the shows to watch :-(

They moved it to channel 8, but I don't now how accurate it is. They are in the process of going all digital and are moving stations around.
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Old 12-27-2013, 08:22 PM   #27
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Smile

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We can no longer find the TV Guide channel on Metrocast. Does anyone know where it went? I also looked for the TV Guide on Metrocast's website and all I could find was a list of the channels, not a list of the shows to watch :-(

Try this location as I use it quite often.

http://portal.metrocast.net/tv/index.php?page=grid
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Old 12-28-2013, 10:52 AM   #28
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Default Sling box

You were correct!! Lol! I came back up last night, and could not watch on the tv with out other device. I didn't see your post till just now. I'm heading out to get a roku this morning. Thanks for the tip!!
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Old 12-28-2013, 01:20 PM   #29
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Default You will love the Roku

I'm so happy with Roku that I'm about to ditch cable at home, I've done that at the lake and never looked back.

I gave Roku's as Christmas gifts to several people as well.

Charlie T
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Old 12-30-2013, 01:01 PM   #30
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Default

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Originally Posted by Sgilbert74 View Post
Mine did the same. I went to bestbuy the other day. The sales person told me about a device called a "sling box" all you need is wifi ($40 ish??) at the lakehouse and a smart tv (paid $500). He told me the sling box hooks up at home and we can watch it at the lake house thru the wifi. We will basically be watching our cable from home while at the lakehouse. We shall see??!
Just be aware that slingbox only works on the TV it is hooked up to, not all the TV's in your house
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Old 12-30-2013, 03:58 PM   #31
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Thumbs down New charges from Metrocast

We have Metrocast cable at our leased cottage and always suspend service from Nov. 1 to May 1. Well, Metrocast has decided to stick it to us too. A bill arrived to cover Jan. 2014, and it seems there will now be a monthly "Parking fee" which is a little over $6 until we reactivate in May. I just hope they don't start charging a reactivation fee as well! I know the phone company charges a similar fee, but that ensures you keep the same # and also, I know that the line is still capable of reaching E911. I guess with all the people abandoning cable TV they have to make it up with added fees to those who stay. They must be taking lessons from the banking industry.
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Old 12-31-2013, 01:54 PM   #32
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Default I look at it a different way...

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We have Metrocast cable at our leased cottage and always suspend service from Nov. 1 to May 1. Well, Metrocast has decided to stick it to us too. A bill arrived to cover Jan. 2014, and it seems there will now be a monthly "Parking fee" which is a little over $6 until we reactivate in May. I just hope they don't start charging a reactivation fee as well! I know the phone company charges a similar fee, but that ensures you keep the same # and also, I know that the line is still capable of reaching E911. I guess with all the people abandoning cable TV they have to make it up with added fees to those who stay. They must be taking lessons from the banking industry.
I look at it a different way...

I do a very similar thing in suspending my Metrocast service for 6 months. I pay a nominal fee to hold my phone number which I think is reasonable. I think it is pretty darn good that they don't charge me the full amount for those 6 months as other cable companies do. Since we are a "trapped" customer since we need internet and can't get it from another provider Metrocast could easily stick it to us and simply make us pay the extra 6 months.
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Old 12-31-2013, 02:06 PM   #33
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Default

Last winter Metro cast only charged us $1.25 a month to suspend service over the winter. I haven't suspended service this winter but jumping to over $6 a month seems excess I e to me.
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Old 12-31-2013, 03:23 PM   #34
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Default Just curious

Is there a set top cable TV box or modem stranded in your house during the down time, or do you have to drop them off?
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Old 12-31-2013, 03:51 PM   #35
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Default Rental fee

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Is there a set top cable TV box or modem stranded in your house during the down time, or do you have to drop them off?
There is a rental fee so I would imagine returning the cable box would be economical.

I remember 'purchasing' a cable box on EBay and Metrocast absolutely refuse to allow me to use it. So I never had one.
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Old 12-31-2013, 04:42 PM   #36
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Default No set top box

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Is there a set top cable TV box or modem stranded in your house during the down time, or do you have to drop them off?
We don't have a set top box since we just have basic cable. The cable connects directly to the back of the TV. Also, we don't have internet from Metrocast as that is provided via wifi from our landlord. He lives there year-round and does have Metrocast internet and cable TV, but we all get our phone service from TDS (formerly Union Telephone).
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Old 12-31-2013, 05:25 PM   #37
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Default Here is their internet page on this subject...

Here is the page:

http://www.metrocastcablevision.com/..._customers.cfm

Let each of us decide whether it is reasonable or not.
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Old 12-31-2013, 05:28 PM   #38
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Default Basic Cable

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We don't have a set top box since we just have basic cable. The cable connects directly to the back of the TV.
gh, How much do you pay for just basic cable with NO box?
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Old 12-31-2013, 06:14 PM   #39
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Default Basic cable from Metrocast

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gh, How much do you pay for just basic cable with NO box?
Basic cable is $35.95 per month. We don't subscribe to any of the premium movie channels, but we get the usual broadcast channels from Boston (ABC, NBC, CBS) as well as WMUR from NH. We also get the NH and Boston public TV and CNN, Fox, MSNBC & CNBC. We get stations like NECN,NESN, A&E, QVC, History, etc. The only stations I wish they would add are Hallmark & also TCM.
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Old 12-29-2013, 10:01 PM   #40
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Default Cable companies

Cut the cord to Metrocast today. They were going up in cost in Jan. 2014, programming and sevice was mediorce at best..

We have had Apple TV for a year now and stream Netflix, YouTube and many other options.
Just added Aereo TV today and couldn't be happier! With Aereo we get all major network stations in clear HD and have capabilty to record up to 20 hours per month. And all for $8.per month! .All you need is internet service. You'll need Apple TV or Ruku devce if you want to stream on your TV. Otherwise you can stream services on your computer screen.

Goodbye cable forever.....
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Old 12-30-2013, 08:22 AM   #41
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Cut the cord to Metrocast today. They were going up in cost in Jan. 2014, programming and sevice was mediorce at best..

We have had Apple TV for a year now and stream Netflix, YouTube and many other options.
Just added Aereo TV today and couldn't be happier! With Aereo we get all major network stations in clear HD and have capabilty to record up to 20 hours per month. And all for $8.per month! .All you need is internet service. You'll need Apple TV or Ruku devce if you want to stream on your TV. Otherwise you can stream services on your computer screen.

Goodbye cable forever.....
So do you still use a cable company for your internet? Do you get local stations like Ch. 9 and the Maine channels? Boston?
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Old 12-30-2013, 10:03 AM   #42
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Ya, wondering what "all the major stations" line up consists of.
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Old 12-30-2013, 10:18 AM   #43
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Default Take a look at their website

https://aereo.com/channels
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Old 12-30-2013, 11:15 AM   #44
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Default Maine Stations and other movie channels

Once Aereo have the Portland market on board, I will definitely switch.
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Old 12-30-2013, 12:55 PM   #45
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Quote:
Originally Posted by BroadHopper View Post
Once Aereo have the Portland market on board, I will definitely switch.
Just remember, to keep the FCC happy, they match your credit card billing address to the market you are subscribing to. For instance, if your billing address is Laconia, you can't get Portland, or if your billing address is Moultonboro, you can't get Boston, etc. Its all on their web site.
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