Go Back   Winnipesaukee Forum > Winnipesaukee Forums > Home, Cottage or Land Maintenance
Home Forums Gallery Webcams Blogs YouTube Channel Classifieds Calendar Register FAQDonate Members List Today's Posts

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 03-05-2014, 01:04 PM   #11
brk-lnt
Senior Member
 
brk-lnt's Avatar
 
Join Date: Aug 2007
Location: South Down Shores
Posts: 1,944
Thanks: 544
Thanked 570 Times in 335 Posts
Default

Quote:
Originally Posted by upthesaukee View Post
From my perspective, automatic delivery does not mean the oil company (any oil company) is going to be able to always calculate oil supplies. I feel that as a homeowner, I have a stake in monitoring the amount of oil I have on hand.
In essence I agree with you. If your usage is much higher than "normal", then you might have to call and schedule a delivery early. But if you are not using excessive amounts of heat, the oil company can and should be able to anticipate your usage AND schedule their drivers on logical routes to make efficient deliveries.

I could see a rare instance where you might have to call them and request an early delivery, even with normal usage. If their business is running properly, it would be reasonable to expect you can get through on the phones with no issues, and they could give you a confirmed delivery in the next 24-48 hours. My experience this year with Fuller has not shown that to be true. In January we were well below 1/4 of a tank and I couldn't get through to anyone at Fuller for a full day, so I had to use an alternate supplier. I finally got through to Fuller, and they topped off the tanks a few days later. Based on historical data (over the last 13 years, I've logged every delivery date and amount) we would have been due for another refill mid-February. That didn't happen, and we were a couple days into March with our tanks running empty. Again, it took several attempts to get through the phones, and on the first call they couldn't give us any confirmation of a timely delivery, just a promise to "put us on the list".

IMO, if they are going to sign you up for *automatic* delivery on a pre-buy program, they should be able to manage that appropriately. Yes, as the homeowner I need to keep an eye on my oil levels, which I did. But Fullers performance this season has been pretty much consistently poor since December-ish.
__________________
[insert witty phrase here]
brk-lnt is offline   Reply With Quote
 

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -5. The time now is 12:19 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.

This page was generated in 0.36068 seconds