FairPoint

dpg · 11-06-2014, 07:59 AM

If a bunch of people called and canceled and when they ask tell them their customer service sucks, something will change.

BroadHopper · 11-06-2014, 10:45 AM

And actually talk with one of the higher ups. He apologize for the disruption in service as the strike put a hold on a lot of services. They will take care of emergencies. So be patience, I saw in the papers, the union is getting a bit nasty. The police was hired for detail work.

tabascocat98 · 11-23-2014, 10:35 PM

Quote:

Originally Posted by BroadHopper

And actually talk with one of the higher ups. He apologize for the disruption in service as the strike put a hold on a lot of services. They will take care of emergencies. So be patience, I saw in the papers, the union is getting a bit nasty. The police was hired for detail work.

Actually police details are always hired int his situation and if you speak to the police the union workers are not causing problems. If you read int he papers that the union workers are "nasty" you must be reading the bogus PR from the company. We should be standing with the workers.

songkrai · 11-24-2014, 10:05 AM

Quote:

Originally Posted by tabascocat98

Actually police details are always hired int his situation and if you speak to the police the union workers are not causing problems. If you read int he papers that the union workers are "nasty" you must be reading the bogus PR from the company. We should be standing with the workers.

In any company such as this it is management that will make or break a company.
(read the book: Good to Great, by James Collins)

FairPoint extends CEO Paul Sunu's contract

“In 2012, Sunu earned $4.2 million in total compensation, including his baseline salary of $750,000. Other forms of compensation in 2012 included a $157,220 bonus, $1 million in stock options, $2.2 million awarded as stock and $103,783 from other types of compensation.”
Source: fiercetelcom.com

11-06-2014, 10:45 AM	#2
BroadHopper Senior Member Join Date: Oct 2004 Location: Laconia NH Posts: 5,601 Thanks: 3,237 Thanked 1,113 Times in 799 Posts	Got through And actually talk with one of the higher ups. He apologize for the disruption in service as the strike put a hold on a lot of services. They will take care of emergencies. So be patience, I saw in the papers, the union is getting a bit nasty. The police was hired for detail work. __________________ Someday may never be an actual day.

11-06-2014, 07:59 AM	#1
dpg Senior Member Join Date: Apr 2004 Posts: 2,618 Thanks: 157 Thanked 235 Times in 172 Posts	If a bunch of people called and canceled and when they ask tell them their customer service sucks, something will change.