Just got a Hot Tub and my warranty is already void?

Major · 05-17-2016, 05:16 PM

A related question. We purchased a Dimension One hot tub from Northern Pool and Spa. Unfortunately, it developed a small leak underneath the tub. The only options provided by Northern were to (1) remove the hot tub and ship it to Northern's Maine store to diagnose and repair the leak at a cost of $3,000, or (2) sell us a new hot tub. Our hot tub is only 8 years old and is kept indoors. Other than the leak, it's in excellent shape.

We've approached other hot tub dealers in the Lakes Region to see if they would repair the hot tub with no luck. They are interested in selling us a new one only.

Let me know if you know a repairman who can help. Thanks!

Kamper · 05-17-2016, 07:33 PM

Quote:

Originally Posted by Major

A related question. (is this fixable?)

If you can locate the spot in the tub it's leaking from, a dab of gelcoat might do it.

Depending on the model, you may be able to remove all the side panel to see where the water is coming from. It might be a pipe issue.

Good luck!

SIKSUKR · 05-18-2016, 10:17 AM

Kind of unlikely its the tub itself leaking. When I had a leak I found it was a pwc fitting connecting the water jet hoses. It was buried inside of spray foam insulation so I had to do a bit of exploratory diging to find it. I had pretty good access so was not too big of a deal. fwiw

Major · 05-18-2016, 11:00 AM

We have removed the panels and cannot identify where the leak is coming from. It is my understanding that the unit needs to be raised off the floor, filled (at least partially) and run. As was suggested, it is most likely a pipe leak. Unfortunately, we can't do it ourselves.

Reilly · 05-19-2016, 05:27 AM

If the leak is small there is a product that you put in the tub & it seals from the inside , works great . google it

05-17-2016, 05:16 PM	#1
Major Senior Member Join Date: May 2013 Location: Laconia Posts: 1,087 Thanks: 446 Thanked 1,021 Times in 427 Posts	Hot Tub Repair A related question. We purchased a Dimension One hot tub from Northern Pool and Spa. Unfortunately, it developed a small leak underneath the tub. The only options provided by Northern were to (1) remove the hot tub and ship it to Northern's Maine store to diagnose and repair the leak at a cost of $3,000, or (2) sell us a new hot tub. Our hot tub is only 8 years old and is kept indoors. Other than the leak, it's in excellent shape. We've approached other hot tub dealers in the Lakes Region to see if they would repair the hot tub with no luck. They are interested in selling us a new one only. Let me know if you know a repairman who can help. Thanks!

05-18-2016, 10:17 AM	#3
SIKSUKR Senior Member Join Date: Apr 2004 Posts: 5,075 Thanks: 215 Thanked 903 Times in 509 Posts	Kind of unlikely its the tub itself leaking. When I had a leak I found it was a pwc fitting connecting the water jet hoses. It was buried inside of spray foam insulation so I had to do a bit of exploratory diging to find it. I had pretty good access so was not too big of a deal. fwiw __________________ SIKSUKR

05-18-2016, 11:00 AM	#4
Major Senior Member Join Date: May 2013 Location: Laconia Posts: 1,087 Thanks: 446 Thanked 1,021 Times in 427 Posts	Hot Tub We have removed the panels and cannot identify where the leak is coming from. It is my understanding that the unit needs to be raised off the floor, filled (at least partially) and run. As was suggested, it is most likely a pipe leak. Unfortunately, we can't do it ourselves.

05-19-2016, 05:27 AM	#5
Reilly Senior Member Join Date: Jan 2010 Posts: 191 Thanks: 695 Thanked 56 Times in 40 Posts	Leak If the leak is small there is a product that you put in the tub & it seals from the inside , works great . google it

The Following User Says Thank You to Kamper For This Useful Post:
Major (05-18-2016)

The Following User Says Thank You to SIKSUKR For This Useful Post:
Major (05-18-2016)

The Following User Says Thank You to Reilly For This Useful Post:
Major (05-19-2016)