Boat Insurance recommendations?

[ursa minor]

Another vote for Progressive, might be seeing a trend here. Our agent is Avery in Wolfeboro.

[Little Bear]

Do you Progressive customers that insure your cars with them have to put that "snapshot" device in your cars so they can monitor your driving habits?

[bigdog]

A word of caution about Progress for boat insurance.

Met a marine insurance rep this week, that told me that Progressive does not use OEM part replacements but use 'after market'..

Also that Progressive will not pay for just anyone to fix a boat/motor issues, but has to be one from they're preferred list.

He recommended Markel insurance:
https://www.markelinsurance.com/marine

I have Progressive and going to call them about above, and if all true will call Markel for an estimate.

[whalebackpoint'r]

Progressive via Cross Agency here. Reasonable rates.

[ishoot308]

Originally Posted by bigdog

A word of caution about Progress for boat insurance.

Met a marine insurance rep this week, that told me that Progressive does not use OEM part replacements but use 'after market'..

Also that Progressive will not pay for just anyone to fix a boat/motor issues, but has to be one from they're preferred list.

He recommended Markel insurance:
https://www.markelinsurance.com/marine

I have Progressive and going to call them about above, and if all true will call Markel for an estimate.

I call BS on all of that! Progressive just did $16,000.00 worth of repairs on my boat that was one year old. All new OEM Yamaha parts and done at ANY Yamaha authorized dealer. No questions asked whatsoever and check arrived in a couple days. Couldn't ask for anything better.

Dan

[codeman671]

Originally Posted by ishoot308

I call BS on all of that! Progressive just did $16,000.00 worth of repairs on my boat that was one year old. All new OEM Yamaha parts and done at ANY Yamaha authorized dealer. No questions asked whatsoever and check arrived in a couple days. Couldn't ask for anything better.

Dan

$16k? What did you do Dan???

I use Boat/US and have had no issues ever. Been with them for years. I have used Markel in the past, but it was for a specialty boat- an airboat. They seem like more of a niche/specialty provider than a price-driven insurer, such as airboats, hovercraft, fast boats, etc.

[ishoot308]

Originally Posted by codeman671

$16k? What did you do Dan???

Bumped a rock going slower than headway speed with the Benny. Center pontoon got dented and bullet on motor got scratched. Was able to use the rest of the summer with no issues and had work done over winter. After they inspected it, Progressive replaced the center pontoon with a new one from Bennington and the entire lower gear case unit on the Yamaha with OEM new. Prop was never even touched. Apparently because the scratches were deep in the bullet they will not repair for liability reasons. Dent in pontoon was near weld, rep was concerned about internal baffle weld damage and liability so replaced that as well. Their money their call...It's all fixed like new now thanks to Progressive....

Dan

[Descant]

I was in the insurance business for 25 years before retiring. To me, that stuff about aftermarket vs OEM is just so much BS. The parts are guaranteed, and if they don't fit, you get a rental car for the time delay. And I'm not buying a new fender for my boat, so I can't figure what aftermarket parts I'd get for a boat. Except for the hull itself, much of the boat is aftermarket anyway.
I have Progressive via USAA. Had a claim a few years ago, the adjuster talked to the marina (MY marina, not one they chose) and wrote a check on the spot. They know it's a short season.
There are likely advantages to keeping as much business as possible with the same firm/agent, like personal items stolen from your boat that may be covered under homeowners, etc.

[Woody38]

My wife was the manager of legal research for the Boston Trial court. She told me that Progressive was sued more than any other company.
Basically one apparently obtains what they pay for.

Some replies for Progressive.



Progressive Insurance

HomeInsuranceAuto Insurance
Last updated: 04/09/2017















Consumer Complaints and Reviews




Carlos of Hollywood, FL on April 2, 2017


Satisfaction Rating


☆☆☆☆★





My car was hit while I was parked at a Walgreens the driver had Progressive insurance. I filed a claim and everything seemed fine. I was told I could drop off car at Progressive office and I would get a 1-day rental. When I arrived a teenage-looking agent looked at car and informed me I would have to wait since no rental car would be provided. So I was forced to waste my entire day at Progressive. When he was done with estimate he said I would get a check for 30 dollars. I could not believe his arrogance. The repair for the rear bumpers was a few hundred dollars. He then informed me I could take car to one of their contracted repair shops. So I was forced to go to another location and wait 2 hours more. Disgraceful liars. Truly disgusting people. Stay away from Progressive!




Helpful?YesNo



Richard of Plantation, FL on March 31, 2017


Satisfaction Rating


☆☆☆☆★








We got involved in an accident in our parking lot with a neighbor who is insured by Progressive (neighbor was at fault). We were assigned a Progressive Claim Rep and were told to take our car to the Progressive shop in FL for a repair estimate. Right after getting the estimate I called our rep and he said he was mailing the check right away. A week later there was no sign of any check. We called the rep an average of 15 times to no answer. When we finally managed to speak to him, he said he was going to mail the check that day. We said no and decided to drive the 20 something miles to the Progressive office to get the check in person.

We were also told to go to an auto body shop and call him from there to get a rental. Called quite a few times. No answer. Called the 1800 number and was redirected to Progressive MA since we have a MA phone numbers. We were redirected to Progressive Florida - straight to voicemail quite a few times. A couple of times we didn't even get to voicemail before the call was dropped. After finally getting through and getting the rental arranged, we arrived at Enterprise to be told Progressive was only paying up to $25 per day (wouldn't cover a compact SUV). We drive a mid-size SUV.

I called Progressive again to ask about this. After being redirected from MA to FL and managing to speak to someone in the Florida office, the representative not only indirectly accused me of lying, but was passive aggressive, and said there was nothing she could do. The word nightmare doesn't even begin to describe my experience with Progressive. Extremely unprofessional, at least with the Florida side. On the bright side, when I was directed to MA because of my MA phone number, the reps I spoke to were friendly, polite and seem to be trying to help.




Helpful?YesNo




Francis of Ocklawaha, FL on March 30, 2017


Satisfaction Rating


☆☆☆☆★





Worst company ever. I'm not at fault, hit by Progressive driver (young girl on phone). She doesn't have the coverage to fix the new Lincoln she hit so my insurance fix it. (Over 10k). Progressive covers rental and towing. Done. Now comes diminished value. 5k. Progressive said two weeks. It's been a month. I've called, sent emails and not one return call. I'm taking these crooks to court. They can pay for everything plus interest. My advice, If you have to deal with Progressive get an attorney.




Helpful?YesNo



Richard of Bayport, NY on March 30, 2017


Satisfaction Rating


☆☆☆☆★





Was with Geico and began comparing rates online. Progressive quoted me a great rate. Made the switch and paid in full. Less than a week goes by and my rate went up 20%. They said an underwriting audit discovered a PIP claim from 2012. When I inquired, they said my wife went to the doctor after being rear ended while sitting at a light. They said the doctor was paid $47 dollars. They said my score went from 0 claims to 1 in less than 5 years. So... beware of the ole bait and switch. They will get you signed up, and then they will figure a way to up your premium. Be careful. I'm going back to GEICO.

Helpful?YesNo

[Cobalt 25]

Years ago my boat came off the trailer at speed on 95 in South Carolina. BoatUs insurance covered EVERYTHING, eventually paying out more than the boat was worth. They were excellent.

Last August I hit a rock on Winni. BoatUs insurance paid over $18k to fix it, using Volvo OEM parts. Again, they were awesome.

I just received my premium renewal notice from them- no $ increase in policy.

[Doobs41378]

Originally Posted by Woody38

My wife was the manager of legal research for the Boston Trial court. She told me that Progressive was sued more than any other company.
Basically one apparently obtains what they pay for.

Some replies for Progressive.



Progressive Insurance

HomeInsuranceAuto Insurance
Last updated: 04/09/2017















Consumer Complaints and Reviews




Carlos of Hollywood, FL on April 2, 2017


Satisfaction Rating


☆☆☆☆★





My car was hit while I was parked at a Walgreens the driver had Progressive insurance. I filed a claim and everything seemed fine. I was told I could drop off car at Progressive office and I would get a 1-day rental. When I arrived a teenage-looking agent looked at car and informed me I would have to wait since no rental car would be provided. So I was forced to waste my entire day at Progressive. When he was done with estimate he said I would get a check for 30 dollars. I could not believe his arrogance. The repair for the rear bumpers was a few hundred dollars. He then informed me I could take car to one of their contracted repair shops. So I was forced to go to another location and wait 2 hours more. Disgraceful liars. Truly disgusting people. Stay away from Progressive!




Helpful?YesNo



Richard of Plantation, FL on March 31, 2017


Satisfaction Rating


☆☆☆☆★








We got involved in an accident in our parking lot with a neighbor who is insured by Progressive (neighbor was at fault). We were assigned a Progressive Claim Rep and were told to take our car to the Progressive shop in FL for a repair estimate. Right after getting the estimate I called our rep and he said he was mailing the check right away. A week later there was no sign of any check. We called the rep an average of 15 times to no answer. When we finally managed to speak to him, he said he was going to mail the check that day. We said no and decided to drive the 20 something miles to the Progressive office to get the check in person.

We were also told to go to an auto body shop and call him from there to get a rental. Called quite a few times. No answer. Called the 1800 number and was redirected to Progressive MA since we have a MA phone numbers. We were redirected to Progressive Florida - straight to voicemail quite a few times. A couple of times we didn't even get to voicemail before the call was dropped. After finally getting through and getting the rental arranged, we arrived at Enterprise to be told Progressive was only paying up to $25 per day (wouldn't cover a compact SUV). We drive a mid-size SUV.

I called Progressive again to ask about this. After being redirected from MA to FL and managing to speak to someone in the Florida office, the representative not only indirectly accused me of lying, but was passive aggressive, and said there was nothing she could do. The word nightmare doesn't even begin to describe my experience with Progressive. Extremely unprofessional, at least with the Florida side. On the bright side, when I was directed to MA because of my MA phone number, the reps I spoke to were friendly, polite and seem to be trying to help.




Helpful?YesNo




Francis of Ocklawaha, FL on March 30, 2017


Satisfaction Rating


☆☆☆☆★





Worst company ever. I'm not at fault, hit by Progressive driver (young girl on phone). She doesn't have the coverage to fix the new Lincoln she hit so my insurance fix it. (Over 10k). Progressive covers rental and towing. Done. Now comes diminished value. 5k. Progressive said two weeks. It's been a month. I've called, sent emails and not one return call. I'm taking these crooks to court. They can pay for everything plus interest. My advice, If you have to deal with Progressive get an attorney.




Helpful?YesNo



Richard of Bayport, NY on March 30, 2017


Satisfaction Rating


☆☆☆☆★





Was with Geico and began comparing rates online. Progressive quoted me a great rate. Made the switch and paid in full. Less than a week goes by and my rate went up 20%. They said an underwriting audit discovered a PIP claim from 2012. When I inquired, they said my wife went to the doctor after being rear ended while sitting at a light. They said the doctor was paid $47 dollars. They said my score went from 0 claims to 1 in less than 5 years. So... beware of the ole bait and switch. They will get you signed up, and then they will figure a way to up your premium. Be careful. I'm going back to GEICO.

Helpful?YesNo

Huge companies like that will all have lots of unhappy people. Check out Geicos unsatisfied customers. If you have 50 million clients and 3% of them hate you that is 1.5 million people that could leave bad reviews on the internet. The other 48.5 million have no issues. Just sayin...

https://www.consumeraffairs.com/insurance/geico.htm

[ishoot308]

Originally Posted by Doobs41378

Huge companies like that will all have lots of unhappy people. Check out Geicos unsatisfied customers. If you have 50 million clients and 3% of them hate you that is 1.5 million people that could leave bad reviews on the internet. The other 48.5 million have no issues. Just sayin...

https://www.consumeraffairs.com/insurance/geico.htm

Spot on!!!!

[bigdog]

Originally Posted by ishoot308

I call BS on all of that! Progressive just did $16,000.00 worth of repairs on my boat that was one year old. All new OEM Yamaha parts and done at ANY Yamaha authorized dealer. No questions asked whatsoever and check arrived in a couple days. Couldn't ask for anything better.

Dan

Thanks ishoot308 for setting the record straight about Progressive, sounds like you had a good experience with them.
I guess you can't always believe what folks tell you, even if it's coming from another insurance agent.

I too was previously with BOAT-US for insurance, before jumping to Progressive, strictly because of price.

I guess your insurance policy is only as good as your next claim !

[kawishiwi]

Originally Posted by Little Bear

Do you Progressive customers that insure your cars with them have to put that "snapshot" device in your cars so they can monitor your driving habits?

I dont use the snapshot thingy. My rates would go up....




_________________________________
Censorship is evil.

[Little Bear]

Originally Posted by kawishiwi

I dont use the snapshot thingy. My rates would go up....




_________________________________
Censorship is evil.

Thanks, I was wondering if Progressive made it mandatory to use that thing, but I guess not.