Sandy Point Restaurant 2017

Hillcountry · 07-01-2017, 10:15 AM

Quote:

Originally Posted by wifi

Wow, there is a pot at the end of the rainbow !

Trouble is...that may be a "pot luck" rather than gold...
Still not impressed with the "chef's" out-lashing to a paying customer.

Mr. V · 07-01-2017, 01:42 PM

Quote:

Originally Posted by Hillcountry

Still not impressed with the "chef's" out-lashing to a paying customer.

I am.

He offered to correct it, the customer said "no problem" when in fact he was sharpening his knives, preparing to writing a venomous review.

phoenix · 07-01-2017, 04:05 PM

Agree with you on that and gives me a pause

Macavity · 07-01-2017, 11:12 PM

FWIW, here are some points to consider:

Why would any poster be reasonably miffed and not likely to return after entering a restaurant before the opening time and being informed of that by the staff? You might try a watch.

In the second instance, why on earth would a waitress think it was a classy solution to set up a confrontation between the patrons and the chef? How is that going to end well?

If the poster thinks his/her kids haven't heard thr word "sh#%," he/she is delusional.

The manager should have taken a deep breath before retorting to the complaining poster; however, from his point of view, he did try to satisfy the customer by discounting the bill and thought he had succeeded, only to find he'd been blasted on social media, anyway. Didn't seem very honest to him, and it probably wasn't.

The anonymity of social media seems to bring out the worst in people,IMO.

I am impressed that the new Sandy Point puts prices on the menu. It would seem like an obvious thing, but Nolan's hedged and called things " market price." These new folks seem more "stand up" to me, just based on that.

Mac

Liquorish · 07-02-2017, 01:15 PM

Felt it necessary to post our experience at Sandy Point. We have been frequent visitors at SP for 20 years. Although we had read the reviews we decide to try it Saturday night. Our reservation for 7:30 with a party of 9. Hoping for the best, we were prepared for some issues.
Sat down promptly at 7:30, restaurant was 80% empty, we ordered right away.
Our waitress was Very friendly, but new. This was the best part of the night, from here everything went down hill.
8 lobsters ordered, most of them "Wally" stuffed, Salads, chowder and steamers.
First off, they were out of two salad dressings, and out of Filet Mignon for our one non-lobster eater.
Although our salads and apps came out right away we waited 1.5 hrs for the lobster. At 8:30 we were told 30 minutes; we were ready to leave 9 but they said another 10 min. When they did come out some of the lobster claws were raw. Staff and the chef came out and instead of apologizing gave us excuses--they had to prepare lobsters for 2 tables and they could only steam 4 at a time. In the end they removed all the lobsters from the bill, ( which was the right thing to do) Probably the worse restaurant experience ever. They should be embarrassed using Sandy Point's name !

TheTimeTraveler · 07-02-2017, 02:20 PM

Quote:

Originally Posted by Liquorish

Felt it necessary to post our experience at Sandy Point. We have been frequent visitors at SP for 20 years. Although we had read the reviews we decide to try it Saturday night. Our reservation for 7:30 with a party of 9. Hoping for the best, we were prepared for some issues.
Sat down promptly at 7:30, restaurant was 80% empty, we ordered right away.
Our waitress was Very friendly, but new. This was the best part of the night, from here everything went down hill.
8 lobsters ordered, most of them "Wally" stuffed, Salads, chowder and steamers.
First off, they were out of two salad dressings, and out of Filet Mignon for our one non-lobster eater.
Although our salads and apps came out right away we waited 1.5 hrs for the lobster. At 8:30 we were told 30 minutes; we were ready to leave 9 but they said another 10 min. When they did come out some of the lobster claws were raw. Staff and the chef came out and instead of apologizing gave us excuses--they had to prepare lobsters for 2 tables and they could only steam 4 at a time. In the end they removed all the lobsters from the bill, ( which was the right thing to do) Probably the worse restaurant experience ever. They should be embarrassed using Sandy Point's name !

Definitely some serious issues going on here:

a) Few customers in Restaurant on a big Holiday Weekend

b) Making customer wait for 90 minutes with few customers around

c) Unable to properly prepare foods

Hopefully they can pull it together in the next few weeks or this may be their first and last year in business.

.

Seaplane Pilot · 07-02-2017, 02:53 PM

Quote:

Originally Posted by TheTimeTraveler

Definitely some serious issues going on here:

a) Few customers in Restaurant on a big Holiday Weekend

b) Making customer wait for 90 minutes with few customers around

c) Unable to properly prepare foods

Hopefully they can pull it together in the next few weeks or this may be their first and last year in business.

.

I'm afraid this song says it all....

https://m.youtube.com/watch?v=q8b8Nz31jZw

Macavity · 07-02-2017, 07:56 PM

They're definitely not being helped by the likes of TripAdvisor/Yelp, either. I saw a couple of negative reviews from this spring before they even opened, which had to be complaining about last year or earlier.

Mac

07-01-2017, 04:05 PM	#3
phoenix Senior Member Join Date: Apr 2004 Location: phoenix and moultonboro Posts: 1,557 Thanks: 61 Thanked 276 Times in 194 Posts	Agree with you on that and gives me a pause __________________ it's tough to make predictions specially about the future

07-02-2017, 01:15 PM	#5
Liquorish Senior Member Join Date: Jul 2004 Location: Medfield Ma & Meredith Nh Posts: 93 Thanks: 8 Thanked 14 Times in 12 Posts	Felt it necessary to post our experience at Sandy Point. We have been frequent visitors at SP for 20 years. Although we had read the reviews we decide to try it Saturday night. Our reservation for 7:30 with a party of 9. Hoping for the best, we were prepared for some issues. Sat down promptly at 7:30, restaurant was 80% empty, we ordered right away. Our waitress was Very friendly, but new. This was the best part of the night, from here everything went down hill. 8 lobsters ordered, most of them "Wally" stuffed, Salads, chowder and steamers. First off, they were out of two salad dressings, and out of Filet Mignon for our one non-lobster eater. Although our salads and apps came out right away we waited 1.5 hrs for the lobster. At 8:30 we were told 30 minutes; we were ready to leave 9 but they said another 10 min. When they did come out some of the lobster claws were raw. Staff and the chef came out and instead of apologizing gave us excuses--they had to prepare lobsters for 2 tables and they could only steam 4 at a time. In the end they removed all the lobsters from the bill, ( which was the right thing to do) Probably the worse restaurant experience ever. They should be embarrassed using Sandy Point's name ! Last edited by Liquorish; 07-02-2017 at 01:57 PM.

07-01-2017, 11:12 PM	#4
Macavity Member Join Date: Feb 2015 Posts: 45 Thanks: 1 Thanked 13 Times in 11 Posts	FWIW, here are some points to consider: Why would any poster be reasonably miffed and not likely to return after entering a restaurant before the opening time and being informed of that by the staff? You might try a watch. In the second instance, why on earth would a waitress think it was a classy solution to set up a confrontation between the patrons and the chef? How is that going to end well? If the poster thinks his/her kids haven't heard thr word "sh#%," he/she is delusional. The manager should have taken a deep breath before retorting to the complaining poster; however, from his point of view, he did try to satisfy the customer by discounting the bill and thought he had succeeded, only to find he'd been blasted on social media, anyway. Didn't seem very honest to him, and it probably wasn't. The anonymity of social media seems to bring out the worst in people,IMO. I am impressed that the new Sandy Point puts prices on the menu. It would seem like an obvious thing, but Nolan's hedged and called things " market price." These new folks seem more "stand up" to me, just based on that. Mac

07-02-2017, 07:56 PM	#8
Macavity Member Join Date: Feb 2015 Posts: 45 Thanks: 1 Thanked 13 Times in 11 Posts	They're definitely not being helped by the likes of TripAdvisor/Yelp, either. I saw a couple of negative reviews from this spring before they even opened, which had to be complaining about last year or earlier. Mac