Canoe in Center Harbor

[jeffk]

Quite a mixed bag of complaints. Some, I agree, are lousy attitude by Canoe like the original problem posted. Others, like a Family area for kids and asking if people are willing to eat fast, I find reasonable. If I dropped in and they told me I had 50 minutes, I could easily enjoy a meal in that time, as long as they served me promptly. I would appreciate being offered the choice rather than just being turned away. As to kids, all parents think their kids are little darlings but many are not and even the best kid can have a bad day. When I am paying for an expensive meal, it is really annoying to have a whining, screaming, bouncing kid near me. Canoe tries to create spaces where kids can be kids and adults can enjoy their meals without irritation. I think that is a decent approach.

I clearly see room for improvement. Perhaps reservations for the family area would be helpful. Certainly respecting clearly stated mobility restrictions is needed.

We enjoy the food so we continue to go several times a year. As noted, the parking lot is full so many others obviously do as well and either work around or tolerate issues.

[baygo]

Originally Posted by jeffk

Quite a mixed bag of complaints. Some, I agree, are lousy attitude by Canoe like the original problem posted. Others, like a Family area for kids and asking if people are willing to eat fast, I find reasonable. If I dropped in and they told me I had 50 minutes, I could easily enjoy a meal in that time, as long as they served me promptly. I would appreciate being offered the choice rather than just being turned away. As to kids, all parents think their kids are little darlings but many are not and even the best kid can have a bad day. When I am paying for an expensive meal, it is really annoying to have a whining, screaming, bouncing kid near me. Canoe tries to create spaces where kids can be kids and adults can enjoy their meals without irritation. I think that is a decent approach.

I clearly see room for improvement. Perhaps reservations for the family area would be helpful. Certainly respecting clearly stated mobility restrictions is needed.

We enjoy the food so we continue to go several times a year. As noted, the parking lot is full so many others obviously do as well and either work around or tolerate issues.

I'm not sure if this is the case at canoe but in some restaurants there are sections that New Hampshire state law prohibits children under the age of 21 from sitting in.

[Newbiesaukee]

Originally Posted by baygo

I'm not sure if this is the case at canoe but in some restaurants there are sections that New Hampshire state law prohibits children under the age of 21 from sitting in.

This is not the problem here. In fact, I recall from an older thread, parents were unhappy when the only place they were seated with their children was at the bar.

As long as it is not illegal, Canoe can have whatever seating policy it wishes and then patrons can decide whether this is the restaurant for them. The problem with Canoe is the lack of consistency about policy and a kind of crapshoot as to how you are treated.

[Resident 2B]

Originally Posted by Newbiesaukee

This is not the problem here. In fact, I recall from an older thread, parents were unhappy when the only place they were seated with their children was at the bar.

As long as it is not illegal, Canoe can have whatever seating policy it wishes and then patrons can decide whether this is the restaurant for them. The problem with Canoe is the lack of consistency about policy and a kind of crapshoot as to how you are treated.

That was a post from me.

We had reservations and four children older teens through single digits. That was roughly 12 years ago. They sat our party of 6 at a hightop cocktail table, maybe 24" in diameter right next to the bar with a group of vocal men using "bar language". At that time their policy was they do not sit children in the main dining room. Fine with me, but a 24" diameter table right next to the bar is not a suitable place for children, nor is it suitable for a dinner for six people. That was it for us until a few weeks ago when without children, we gave it another try.

Having just had some surgical work done on one of my knees, we asked for and waited for a table that we could get to without stairs. We waited 75 minutes. People that arrived well after us were seated in the area without the need for stairs. I was told they had reservations, but I had also been told you needed six or more for reservations and these were parties of 2 and 4.

After 75 minutes, I asked how much longer and was rudely told that my bad knee was not their problem and unless I could use the stairs, she had no idea how much longer it would be.

Needless to say we left and had a nice dinner, albeit late, at Lavina's. I am also looking into potential action against Canoe under the federal ADA. We used a cell phone to record two of these conversations.

We are done with Canoe.

R2B

[Not to Worry]

The only reason I will ever dine at Canoe is if we are out with friends who insist otherwise I flat out refuse to give money to any place that has the attitude Canoe demonstrates over and over again. True the food is good but good is not excellent and even if it were excellent it would not be worthy of my restaurants dollars.

When I see the parking lot packed with cars I can only scratch my head and wonder how the owner gets away with it. Why change when people are clamoring to get in? Amazing.

[Biggd]

Originally Posted by Not to Worry

The only reason I will ever dine at Canoe is if we are out with friends who insist otherwise I flat out refuse to give money to any place that has the attitude Canoe demonstrates over and over again. True the food is good but good is not excellent and even if it were excellent it would not be worthy of my restaurants dollars.

When I see the parking lot packed with cars I can only scratch my head and wonder how the owner gets away with it. Why change when people are clamoring to get in? Amazing.

Took the words right out of my mouth. I don't get it! I've been there 4 times and I have not been impressed by the food, the attitude of the employees, or their policies. I'm always willing to give a restaurant a few tries but after 4 times i'm done with that place and will never go back.

[boat_guy64]

I was there on Saturday with a group of friends. Food was excellent. Service was good. I've been there many times. Never a bad meal although I have had some poor service once or twice. I know how hard it is to staff a restaurant with the economy in the lake region the past few years so I never judge a place by one or two bad servers. It is just the law of averages with such a large influx of new employees in the summer.

[Not to Worry]

The issues at Canoe are not one or two bad servers. The attitude that has been there from day one. The problems that come from that attitude comes from the top down. How does Canoe survive? Simple there are no real competitors in Center Harbor. If there were Canoe would not survive or they would have a real quick attitude change.

BTW if you are staying at a motel/hotel etc., reservations are accepted if the "concierge" calls them in. So much for Canoe caring about their regulars.

[surfnsnow]

funny that canoe and O in lakeport are owned by the same company but the atmosphere couldn't be more different. we gave up on canoe some time back . we will sure keep going to O. best béarnaise sauce north of Manchester

[ishoot308]

Originally Posted by surfnsnow

funny that canoe and O in lakeport are owned by the same company but the atmosphere couldn't be more different. we gave up on canoe some time back . we will sure keep going to O. best béarnaise sauce north of Manchester

Have to agree with you 100%. We love O's also!

Dan

[joey2665]

Originally Posted by surfnsnow

funny that canoe and O in lakeport are owned by the same company but the atmosphere couldn't be more different. we gave up on canoe some time back . we will sure keep going to O. best béarnaise sauce north of Manchester

I love both. Very different atmosphere. Actually at Canoe right now and had an awesome veal chop and the calamari and pot sticker apps. My daughter had braised short ribs which also were excellent with a bacon risotto There current reservations policy is any size party before 6:30 after 6:30 it is 6 or more.

[WINNOCTURN]

Originally Posted by joey2665

I love both. Very different atmosphere. Actually at Canoe right now and had an awesome veal chop and the calamari and pot sticker apps. My daughter had braised short ribs which also were excellent with a bacon risotto There current reservations policy is any size party before 6:30 after 6:30 it is 6 or more.

WHAT IF YOUR ARE DISABLED or RECOVERING from Surgery?

Do "THEY" force you to go down the "STAIRS"

[joey2665]

Originally Posted by WINNOCTURN

WHAT IF YOUR ARE DISABLED or RECOVERING from Surgery?

Do "THEY" force you to go down the "STAIRS"

I really do not understand your question and how it relates to my post. I am sure if you call ahead for a reservation and you need to be upstairs the can accommodate.
If you don't like the restaurant it is certainly your propagative. I am just posting my experience today and what I was told their reservation policy is at least through the summer season

[WINNOCTURN]

Originally Posted by joey2665

I really do not understand your question and how it relates to my post. I am sure if you call ahead for a reservation and you need to be upstairs the can accommodate.
If you don't like the restaurant it is certainly your propagative. I am just posting my experience today and what I was told their reservation policy is at least through the summer season

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Originally Posted by Newbiesaukee View Post

This is not the problem here. In fact, I recall from an older thread, parents were unhappy when the only place they were seated with their children was at the bar.

As long as it is not illegal, Canoe can have whatever seating policy it wishes and then patrons can decide whether this is the restaurant for them. The problem with Canoe is the lack of consistency about policy and a kind of crapshoot as to how you are treated.

That was a post from me.

We had reservations and four children older teens through single digits. That was roughly 12 years ago. They sat our party of 6 at a hightop cocktail table, maybe 24" in diameter right next to the bar with a group of vocal men using "bar language". At that time their policy was they do not sit children in the main dining room. Fine with me, but a 24" diameter table right next to the bar is not a suitable place for children, nor is it suitable for a dinner for six people. That was it for us until a few weeks ago when without children, we gave it another try.

Having just had some surgical work done on one of my knees, we asked for and waited for a table that we could get to without stairs. We waited 75 minutes. People that arrived well after us were seated in the area without the need for stairs. I was told they had reservations, but I had also been told you needed six or more for reservations and these were parties of 2 and 4.

After 75 minutes, I asked how much longer and was rudely told that my bad knee was not their problem and unless I could use the stairs, she had no idea how much longer it would be.

Needless to say we left and had a nice dinner, albeit late, at Lavina's. I am also looking into potential action against Canoe under the federal ADA. We used a cell phone to record two of these conversations.

We are done with Canoe.

[sledneck]

I have never eaten here and after reading these posts, I probably never will. It's one thing for the food to be so so, but I draw the line with rudeness and attitude. I deal with it on a daily basis at work and I'm certainly not going to deal with it at dinner with my family. No thanks Canoe, I'll keep rowing.

[bigdog]

Love the food at Canoe, the quality has always been good, however, I've experienced the same as others have mentioned, regarding 'wait time & rudeness by Hosts". On a positive note, the waitresses have always been great !

I will continue to go to Canoe, but during lunch only.