TWC/Spectrum Seasonal holds

Flylady · 10-13-2017, 09:25 AM

Good points. I asked specifically if there were other options. None were given. In prior years the fee was $5.00 for TV and $5.00 for internet. I was told that was the rental cost of the equipment. This year I replaced the modem with my own so in theory my cost should have been $5.00 if the price change had not gone forward. I called one last time to see if they were willing to do something to retain my relationships and the best they would go was 14.99 a month on seasonal. Good luck all....

Doobs41378 · 10-13-2017, 09:40 AM

Quote:

Originally Posted by Flylady

Good points. I asked specifically if there were other options. None were given. In prior years the fee was $5.00 for TV and $5.00 for internet. I was told that was the rental cost of the equipment. This year I replaced the modem with my own so in theory my cost should have been $5.00 if the price change had not gone forward.

Last year ours was $15.00. $5.00 for each cable, internet and phone. My only bill this year on hold was pro rated do not sure what it will look like. I do agree these cable companies are the worst.

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chocophile · 10-13-2017, 12:53 PM

Quote:

Originally Posted by Flylady

Good points. I asked specifically if there were other options. None were given. In prior years the fee was $5.00 for TV and $5.00 for internet. I was told that was the rental cost of the equipment. This year I replaced the modem with my own so in theory my cost should have been $5.00 if the price change had not gone forward. I called one last time to see if they were willing to do something to retain my relationships and the best they would go was 14.99 a month on seasonal. Good luck all....

My seasonal rate came from my online account... maybe the online price is less than the price quoted by a rep...

mishman · 10-14-2017, 08:38 PM

I hope Directv does not up their season disconnect charge or see you later.

Senter Cove Guy · 10-29-2017, 02:04 PM

Quote:

Originally Posted by Flylady

Good points. I asked specifically if there were other options. None were given. In prior years the fee was $5.00 for TV and $5.00 for internet. I was told that was the rental cost of the equipment. This year I replaced the modem with my own so in theory my cost should have been $5.00 if the price change had not gone forward. I called one last time to see if they were willing to do something to retain my relationships and the best they would go was 14.99 a month on seasonal. Good luck all....

I have Spectrum TV and Internet. They provided the cable TV box and I provided the modem.

Rather than putting anything on seasonal hold, I disconnected both services, therefore, no seasonal charges. They require that I return my cable TV box which I don't want to do. If I don't return the cable TV box, they charge me a one time charge of about $125. Come next spring when I want to reconnect, I call and reconnect internet and TV (using the retained cable TV box) at the prevailing promotional rates and they said that they will credit me the $125 one time charge. To me, that's a win/win.

Flylady · 02-01-2018, 05:35 PM

Follow-up...I disconnected..left and then received a bill for the cable box not being returned. I called them and said I could not return it as it was in NH and I am not. Told them I would return it in the spring when I returned. The next month I got a letter from a collection company!

Now I am wondering since I have Spectrum in CA. full time can I use thE MOBILE SPECTRUM APP and stream to my TV in NH? Guessing I will only get west cost version and no local....any suggestions?

10-13-2017, 09:25 AM	#1
Flylady Senior Member Join Date: Apr 2006 Location: So. California & Lakes Region Posts: 256 Thanks: 225 Thanked 106 Times in 61 Posts	Seasonal Good points. I asked specifically if there were other options. None were given. In prior years the fee was $5.00 for TV and $5.00 for internet. I was told that was the rental cost of the equipment. This year I replaced the modem with my own so in theory my cost should have been $5.00 if the price change had not gone forward. I called one last time to see if they were willing to do something to retain my relationships and the best they would go was 14.99 a month on seasonal. Good luck all....

10-14-2017, 08:38 PM	#4
mishman Senior Member Join Date: Mar 2010 Posts: 178 Thanks: 59 Thanked 96 Times in 43 Posts	Directv seasonal charge I hope Directv does not up their season disconnect charge or see you later.

02-01-2018, 05:35 PM	#6
Flylady Senior Member Join Date: Apr 2006 Location: So. California & Lakes Region Posts: 256 Thanks: 225 Thanked 106 Times in 61 Posts	Spectrum ?? Follow-up...I disconnected..left and then received a bill for the cable box not being returned. I called them and said I could not return it as it was in NH and I am not. Told them I would return it in the spring when I returned. The next month I got a letter from a collection company! Now I am wondering since I have Spectrum in CA. full time can I use thE MOBILE SPECTRUM APP and stream to my TV in NH? Guessing I will only get west cost version and no local....any suggestions?