Metrocast now Atlantic Broadband

Bear Islander · 05-13-2018, 07:58 AM

Atlantic just contacted me to say that if I wanted seasonal disconnect I would have to either pay a $150 fee and turn in the equipment every year, or I must sign a three year contract and give them hard turn on and off dates up front.

Barney Bear · 05-16-2018, 09:32 AM

Called Atlantic Broadband for help getting our picture on our TV. We were connected and could get menu information, but no picture. Tammy at AB in Pennsylvania walked us through the proper steps, and, voila, we were good to go. 🖥

AC2717 · 05-16-2018, 09:38 AM

i have had an opposite experience so far. Had some billing issues they were taken care of and i was offered a much better rate than i received last year from Metrocast

Yes Atlantic Broadband did purchase metrocast

Woody38 · 05-16-2018, 10:15 PM

We received a bill from Atlantic Broadband, wondering if MetroCast sold or if it was a scam. The bill was considerably less than previous. My wife called and it
is the real deal.

I just thought of something. If I added up what we pay for all the cable, tv, internet, RE taxes, insurances(auto, home, life, health). Do believe many could live on that. My brain is on steroids.

-----------------------------------------------------------

I am a retired workaholic and continuing aquaholic.

MeredithMan · 05-31-2018, 02:38 PM

...Got the new Atlantic Broadband bill the other day. No price change at all. Checked their website, and the packages listed were substantially lower, (like $30+ per month), for what appeared to be the same pkg I had with Metrocast.
Spoke to customer service rep who told me "those are for new customers". I asked "what if I cancel I re-sign up?". He said, "You'd have to be cancelled for 90 days, and then get whatever new customer promo is in effect at that time".
I asked, "so there's nothing you can do for me today?", and he said, "no, not for pricing. You've actually got our best price"

I totally feel like I am getting the shaft with Metrocast, (now ABB). I pay $89/month in MA for Fios triple play, with all movie channels and maybe a couple hundred cable channels. That was a 2 year promo that expired last year and they renewed me for another 2 years at the same rate. I'm paying double that in Meredith with Metrocast/ABB for a triple play pkg with zero movie channels and well under 100 cable channels, (their VIP digital plan...$166/mo) And their service stinks, as numerous folks have stated in this forum, and I have experienced as well.

What are other folks seeing? For those whose bills have decreased, can you provide any more commentary?

Rusty · 06-01-2018, 08:56 AM

MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did.
If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more.
I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for.

Marauder · 10-11-2018, 11:29 AM

Quote:

Originally Posted by Rusty

MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did.
If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more.
I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for.

I just requested a vacation hold also, was told return everything and pay $150 start up as I had used it in February! The costs are out of control.

swnoel · 10-11-2018, 03:40 PM

3 options... Directv, Dish, or Hughes net! I left cable years ago and don't regret it!

mcdude · 10-11-2018, 04:41 PM

I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month.

Patofnaud · 10-12-2018, 11:57 AM

Quote:

Originally Posted by mcdude

I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month.

Same here.

As I only need internet, Dish options are out. I need real internet to work remote, not wifi hotspots.

tis · 10-12-2018, 04:28 PM

Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.

Jersey Bob · 10-12-2018, 05:55 PM

Kind of reminds me of Lily Tomlin years ago on Laugh-In.
"We're the phone company, we don't have to care!"

Woody38 · 10-12-2018, 07:37 PM

My wife called Atlantic Broadband today to go on seasonal while we are gone for the winter. She talked to a very pleasant woman who told her it was no problem, don't need to return anything and so a technician doesn't need to come out when we return. Sorry, I don't remember if my wife said it was $15 or $50 per month while we are away.

--------------------------------------------------

I am a retired workaholic and continuing aquaholiic

iw8surf · 10-12-2018, 09:11 PM

Quote:

Originally Posted by tis

Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.

Because they know they have majority of us by the balls

. I wanted to dump metrocast 6 years ago when my bill was 180$ a month for bad internet connection, barely any channels and 2 cable boxes. Would complain all the time because of constant outages, they didn’t care. But in reality I had nowhere else to go and dish/direct tv wasnt an option at my house.

Top-Water · 10-13-2018, 09:38 AM

Post edited, was hoping someone more sensible would reply.

Rusty · 10-13-2018, 02:24 PM

Quote:

Originally Posted by Top-Water

Previous post edited, was hoping someone more sensible would reply.

Maybe this new product will help you with all your frustrations:

BroadHopper · 12-10-2018, 06:20 PM

Atlantic Broadband no longer honor Metrocast SD DTA credit given to me when they started encrypting the tv channels. I decided to return the SD DTA for the HD DTA, only to find out AB raised the prices on new SD and HD DTA boxes. SD DTA went from $1.95 to $4.95 and the HD DTA from $1.95 to $6.95!
If you need to replace the DTAs the monthly rates will go up!
Pretty soon everyone will stop subscribing to cable tv!

swnoel · 12-14-2018, 10:45 AM

Quote:

Originally Posted by iw8surf

Because they know they have majority of us by the balls

. I wanted to dump metrocast 6 years ago when my bill was 180$ a month for bad internet connection, barely any channels and 2 cable boxes. Would complain all the time because of constant outages, they didn’t care. But in reality I had nowhere else to go and dish/direct tv wasnt an option at my house.

For internet you are correct... but Dish and DTV are viable options no matter where you are for tv. Hughes Net is an option, but they are limited and can get pricey.

TiltonBB · 12-20-2018, 08:10 AM

Gilford is holding a hearing to hear comments about entering into a 10 year contract with Comcast.

From the Laconia Sun:

https://www.laconiadailysun.com/news...a9b81df95.html

tis · 12-20-2018, 08:59 AM

That's crazy. Things will be so different in 10 years.

joey2665 · 12-20-2018, 09:22 AM

Quote:

Originally Posted by tis

That's crazy. Things will be so different in 10 years.

Agreed it will be different but a huge company like Comcast I’m sure will be in on the ground level of wherever the technology takes us.

Sent from my iPhone using Winnipesaukee Forum mobile app

TiltonBB · 12-20-2018, 11:02 AM

Quote:

Originally Posted by joey2665

Agreed it will be different but a huge company like Comcast I’m sure will be in on the ground level of wherever the technology takes us.
Sent from my iPhone using Winnipesaukee Forum mobile app

Sure! That is what Kodak said too!

05-16-2018, 09:32 AM	#2
Barney Bear Senior Member Join Date: May 2004 Posts: 962 Thanks: 496 Thanked 274 Times in 175 Posts	Help Provided Called Atlantic Broadband for help getting our picture on our TV. We were connected and could get menu information, but no picture. Tammy at AB in Pennsylvania walked us through the proper steps, and, voila, we were good to go. 🖥

05-16-2018, 09:38 AM	#3
AC2717 Senior Member Join Date: Apr 2007 Location: Maynard, MA & Paugus Bay Posts: 2,585 Thanks: 756 Thanked 356 Times in 268 Posts	i have had an opposite experience so far. Had some billing issues they were taken care of and i was offered a much better rate than i received last year from Metrocast Yes Atlantic Broadband did purchase metrocast __________________ Capt. of the "No Worries"

05-31-2018, 02:38 PM	#5
MeredithMan Senior Member Join Date: Aug 2013 Location: Bedford, NH; Meredith, NH Posts: 974 Thanks: 263 Thanked 820 Times in 337 Posts	No Lower Price here... ...Got the new Atlantic Broadband bill the other day. No price change at all. Checked their website, and the packages listed were substantially lower, (like $30+ per month), for what appeared to be the same pkg I had with Metrocast. Spoke to customer service rep who told me "those are for new customers". I asked "what if I cancel I re-sign up?". He said, "You'd have to be cancelled for 90 days, and then get whatever new customer promo is in effect at that time". I asked, "so there's nothing you can do for me today?", and he said, "no, not for pricing. You've actually got our best price" I totally feel like I am getting the shaft with Metrocast, (now ABB). I pay $89/month in MA for Fios triple play, with all movie channels and maybe a couple hundred cable channels. That was a 2 year promo that expired last year and they renewed me for another 2 years at the same rate. I'm paying double that in Meredith with Metrocast/ABB for a triple play pkg with zero movie channels and well under 100 cable channels, (their VIP digital plan...$166/mo) And their service stinks, as numerous folks have stated in this forum, and I have experienced as well. What are other folks seeing? For those whose bills have decreased, can you provide any more commentary?

06-01-2018, 08:56 AM	#6
Rusty Senior Member Join Date: Oct 2010 Posts: 2,028 Thanks: 603 Thanked 687 Times in 425 Posts	MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did. If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more. I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for. __________________ It's never crowded along the extra mile.

10-11-2018, 04:41 PM	#9
mcdude Senior Member Join Date: Jul 2002 Location: Rock Haven Lake - West Newfield, ME Posts: 5,367 Thanks: 374 Thanked 1,057 Times in 495 Posts	I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month. __________________

05-13-2018, 07:58 AM	#1
Bear Islander Senior Member Join Date: Apr 2004 Location: Bear Island Posts: 1,764 Thanks: 32 Thanked 441 Times in 207 Posts	Atlantic just contacted me to say that if I wanted seasonal disconnect I would have to either pay a $150 fee and turn in the equipment every year, or I must sign a three year contract and give them hard turn on and off dates up front.

The Following 2 Users Say Thank You to Bear Islander For This Useful Post:
Barney Bear (05-13-2018), CTYankee (05-18-2018)

05-16-2018, 10:15 PM	#4
Woody38 Senior Member Join Date: May 2016 Posts: 580 Thanks: 46 Thanked 110 Times in 81 Posts	We received a bill from Atlantic Broadband, wondering if MetroCast sold or if it was a scam. The bill was considerably less than previous. My wife called and it is the real deal. I just thought of something. If I added up what we pay for all the cable, tv, internet, RE taxes, insurances(auto, home, life, health). Do believe many could live on that. My brain is on steroids. ----------------------------------------------------------- I am a retired workaholic and continuing aquaholic.

10-11-2018, 03:40 PM	#8
swnoel Senior Member Join Date: Jan 2007 Posts: 529 Thanks: 83 Thanked 194 Times in 118 Posts	3 options... Directv, Dish, or Hughes net! I left cable years ago and don't regret it!

10-12-2018, 04:28 PM	#11
tis Senior Member Join Date: Jan 2006 Posts: 6,810 Thanks: 759 Thanked 1,469 Times in 1,025 Posts	Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.

10-12-2018, 05:55 PM	#12
Jersey Bob Senior Member Join Date: Apr 2004 Location: Central NJ Posts: 82 Thanks: 75 Thanked 25 Times in 16 Posts	Kind of reminds me of Lily Tomlin years ago on Laugh-In. "We're the phone company, we don't have to care!"

The Following User Says Thank You to Jersey Bob For This Useful Post:
lakelove (10-13-2018)

10-12-2018, 07:37 PM	#13
Woody38 Senior Member Join Date: May 2016 Posts: 580 Thanks: 46 Thanked 110 Times in 81 Posts	My wife called Atlantic Broadband today to go on seasonal while we are gone for the winter. She talked to a very pleasant woman who told her it was no problem, don't need to return anything and so a technician doesn't need to come out when we return. Sorry, I don't remember if my wife said it was $15 or $50 per month while we are away. -------------------------------------------------- I am a retired workaholic and continuing aquaholiic

10-13-2018, 09:38 AM	#15
Top-Water Senior Member Join Date: Nov 2015 Posts: 674 Thanks: 1,535 Thanked 714 Times in 431 Posts	Post edited, was hoping someone more sensible would reply. Last edited by Top-Water; 10-13-2018 at 09:56 AM. Reason: Nonsense reply

The Following User Says Thank You to Rusty For This Useful Post:
Top-Water (10-13-2018)

12-10-2018, 06:20 PM	#17
BroadHopper Senior Member Join Date: Oct 2004 Location: Laconia NH Posts: 5,601 Thanks: 3,237 Thanked 1,113 Times in 799 Posts	New equipment rental prices Atlantic Broadband no longer honor Metrocast SD DTA credit given to me when they started encrypting the tv channels. I decided to return the SD DTA for the HD DTA, only to find out AB raised the prices on new SD and HD DTA boxes. SD DTA went from $1.95 to $4.95 and the HD DTA from $1.95 to $6.95! If you need to replace the DTAs the monthly rates will go up! Pretty soon everyone will stop subscribing to cable tv! __________________ Someday may never be an actual day.

The Following User Says Thank You to BroadHopper For This Useful Post:
BoatHouse (12-11-2018)

12-20-2018, 08:10 AM	#19
TiltonBB Senior Member Join Date: Feb 2005 Location: Gilford, NH and Florida Posts: 3,036 Thanks: 714 Thanked 2,212 Times in 943 Posts	Gilford Comcast hearing Gilford is holding a hearing to hear comments about entering into a 10 year contract with Comcast. From the Laconia Sun: https://www.laconiadailysun.com/news...a9b81df95.html

12-20-2018, 08:59 AM	#20
tis Senior Member Join Date: Jan 2006 Posts: 6,810 Thanks: 759 Thanked 1,469 Times in 1,025 Posts	That's crazy. Things will be so different in 10 years.