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Old 05-13-2019, 05:47 PM   #1
Puffin
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Can't seem to enter updated pricing. Getting the following error message.

Database failure, can't execute! Please contact us and report this error!
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Old 05-14-2019, 08:15 AM   #2
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Originally Posted by Puffin View Post
Can't seem to enter updated pricing. Getting the following error message.

Database failure, can't execute! Please contact us and report this error!
Thanks for the report! It sounds like a site glitch if it can't look up a database entry.

I just tested it and it seems to be all ok now, so I'm not sure what happened. I'm on a shared server to keep costs down. Rarely there are issues like this and trying later simply works ok.

Could you please try again?

Or tell me what were you trying to post (price and location) and I can test it.

Thanks again for the report.
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Old 05-14-2019, 05:03 PM   #3
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Thanks for the reply Rich,

I re-tried today and all is well. The price was entered and accepted.

https://winnigas.com/submitprice is the link that I was having difficulty with last evening. tried a couple times with no luck, today, I was able to enter for West Alton Marina, 3:45 as of 5/12/19.

Peter
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Old 05-15-2019, 06:34 AM   #4
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Thanks for the report and for letting me know about the issue.

The site seems to work well. This is the first report of trouble I've seen, so hopefully it won't happen again.
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Old 06-16-2019, 09:22 AM   #5
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Can't seem to enter updated pricing. Getting the following error message.

Database failure, can't execute! Please contact us and report this error!
I just want to report it took some time to track down this issue. I just today found out the root cause of this issue. I should have it fixed by tonight or tomorrow, as soon as I can get back to my development system.

It seems that the mobile networks are starting to use IPV6 addresses, and some legacy code was only expecting IPV4 addresses. Oops!

In the mean time, most but 4 gas docks have been updated by now.

Until I fix the issue, wait until you are on WiFi to report a price, as many WiFi connections are still using IPV4 addresses. Or just wait until Monday, when I should expect to have this fixed.

Sorry for the confusion caused by this.
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Old 06-17-2019, 08:50 AM   #6
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This issue should be fixed as of last night.

Since the 'fix', there have been price reports from IPV6 clients.

Sorry if you were previously affected by this issue, hopefully everything is running smoothly now.
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Old 06-17-2019, 09:37 AM   #7
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Rich thanks for your hard work on this. I appreciate it. I try to update whenever I gas up and sometimes when I run down the channel. Thanks again 👍
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Old 06-17-2019, 03:51 PM   #8
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Rich thanks for your hard work on this. I appreciate it. I try to update whenever I gas up and sometimes when I run down the channel. Thanks again ��
You're quite welcome! I'm glad you find the site useful.

And thanks to you for helping to update the prices! It helps your fellow boaters and I'm sure everyone appreciates the reports!

We're down to needing a price update for the following gas docks for 2019:
Ambrose Cove
Meredith Marina
Lanes End
Y-Landing (both Gas and Diesel)

All other gas docks have had their prices reported at least once so far this year.

Now that this 'bug' was squashed, I'm sure we'll see more price updates, unless the problem scared people away.
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Old 06-29-2019, 02:37 PM   #9
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Y-Landing still needs some love, but all other stations have had updates this year.

@Joey2665, don't forget to PM me to stop by for your "prize"!
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Old 06-29-2019, 02:44 PM   #10
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Y-Landing still needs some love, but all other stations have had updates this year.

@Joey2665, don't forget to PM me to stop by for your "prize"!
Thanks Rich. I’ll pm you when I get there next week.


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Old 06-30-2019, 09:46 PM   #11
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This issue should be fixed as of last night.

Since the 'fix', there have been price reports from IPV6 clients.

Sorry if you were previously affected by this issue, hopefully everything is running smoothly now.
I tried reporting gas price this weekend and couldn't tell if it worked as I didn't receive a submission or confirmation. I clicked submit a few times and then later saw that it posted multiple times and that others did same thing. Not sure if it is easy to add a confirmation and/or re-direct or if my phone was just having an issue with the site.
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Old 07-01-2019, 07:19 AM   #12
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I tried reporting gas price this weekend and couldn't tell if it worked as I didn't receive a submission or confirmation. I clicked submit a few times and then later saw that it posted multiple times and that others did same thing. Not sure if it is easy to add a confirmation and/or re-direct or if my phone was just having an issue with the site.
Thanks for the report. I believe what is happening is that there are some weak cell signal areas around the lake, and the phone keeps retrying your post. When you finally get to a good signal area the multiple tries come in.

It usually does let you know when a post was successful. I haven't come up with a good solution to the weak or no signal when attempting to post a price yet. I suppose I could filter out duplicates from the same IP address within a short period of time to stop the string of duplicates.

Thanks for sticking with it and posting a price report!
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Old 07-01-2019, 10:19 PM   #13
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Thanks for the report. I believe what is happening is that there are some weak cell signal areas around the lake, and the phone keeps retrying your post. When you finally get to a good signal area the multiple tries come in.

It usually does let you know when a post was successful. I haven't come up with a good solution to the weak or no signal when attempting to post a price yet. I suppose I could filter out duplicates from the same IP address within a short period of time to stop the string of duplicates.

Thanks for sticking with it and posting a price report!
I just tested on my home wifi and it seems it takes a bit for the confirmation to show on my phone. I only clicked submit twice this time before it went to the submission page (when at Fay's I just gave up and never saw the submission page). I wonder if it's possible to add an hour glass or something to show it's working so impatient people like me don't submit a bunch of duplicates
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Old 07-02-2019, 09:36 AM   #14
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Originally Posted by kauriel View Post
I just tested on my home wifi and it seems it takes a bit for the confirmation to show on my phone. I only clicked submit twice this time before it went to the submission page (when at Fay's I just gave up and never saw the submission page). I wonder if it's possible to add an hour glass or something to show it's working so impatient people like me don't submit a bunch of duplicates
I took a bit more aggressive approach to stop multiple submissions. I also added a working icon to show that something is happening.

Thanks again for the reports! I truly appreciate it!
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Last edited by Rich; 07-02-2019 at 10:09 AM.
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Old 10-21-2019, 10:54 AM   #15
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With the 2019 boating season just about over, thank you to everyone that posted gas prices on WinniGas!

With an easy click on your phone, you helped other boaters!
Thank you!
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