Metrocast internet

rick35 · 05-26-2020, 04:01 PM

I’m going through my second loss of internet today. And it was down for most of Friday. Is this a regular thing? I’m trying to work from the lake this week and these interruptions make it difficult.

gravy boat · 05-26-2020, 04:23 PM

We went through something similar a few months ago. We work from home so have the highest speed internet we can get through Metrocast. After several attempts to reboot (turn off and then turn on the router and modem) we upgraded our router and modem to newer models recommended by Metrocast and we have had no issues since.

Hope this works for you, too.

GB

rick35 · 05-26-2020, 05:34 PM

Forgot they changed names. I’ve down and back up a couple of more times since my first post.

ishoot308 · 05-26-2020, 05:39 PM

I have their “ultra” Speed internet service and can’t remember the last time it was down. Very reliable and always full speed no throttling at all...

Dan

WeLoveTheLake · 05-26-2020, 06:01 PM

We have Atlantic Broadband as ISP, never had any issues.

Charlie T · 05-26-2020, 07:30 PM

I've had ongoing issues on and off with ABB internet and telephone service. I've been thru a couple of different modems and numerous firmware updates, sometimes a couple of different FW versions over a weeks time. I've found it necessary to install a timer that causes my modem to reboot every night overnight when we are sleeping. This has solved some but not all of the issues.

Slickcraft · 05-26-2020, 07:36 PM

Quote:

Originally Posted by WeLoveTheLake

We have Atlantic Broadband as ISP, never had any issues.

Same here, no issues. I did buy my own modem; they have a list to choose from. So no rental fees.

DougNH · 05-26-2020, 07:52 PM

Normaly i am at 200 Mbps download but today about noon it dropped to .8 Mbps (yes .8). Call and waited for a good 30 minutes on hold... they check to my cable modem... everthing looks good from our end, we will sent a tech out thursday. But... 3 kids on school and 2 work from home parents. Well we are sorry, will be out thursday. About 6pm today back up to 200 Mbps and seems fine. BTW, ran coax across drive from cable POE to modem to bypass house wire and spltters... no difference. They said no issues on there side, no reported problems.

05-26-2020, 04:01 PM	#1
rick35 Senior Member Join Date: Mar 2008 Location: Bear Island/Merrimack Posts: 807 Thanks: 58 Thanked 203 Times in 130 Posts	Metrocast internet I’m going through my second loss of internet today. And it was down for most of Friday. Is this a regular thing? I’m trying to work from the lake this week and these interruptions make it difficult.

05-26-2020, 05:34 PM	#3
rick35 Senior Member Join Date: Mar 2008 Location: Bear Island/Merrimack Posts: 807 Thanks: 58 Thanked 203 Times in 130 Posts	I meant Atlantic Broadband Forgot they changed names. I’ve down and back up a couple of more times since my first post.

05-26-2020, 05:39 PM	#4
ishoot308 Senior Member Join Date: Feb 2008 Location: Gilford, NH / Welch Island Posts: 6,247 Thanks: 2,390 Thanked 5,283 Times in 2,055 Posts	I have their “ultra” Speed internet service and can’t remember the last time it was down. Very reliable and always full speed no throttling at all... Dan __________________ It's Always Sunny On Welch Island!!

05-26-2020, 07:30 PM	#6
Charlie T Senior Member Join Date: Apr 2004 Posts: 312 Thanks: 257 Thanked 183 Times in 88 Posts	ABB issues I've had ongoing issues on and off with ABB internet and telephone service. I've been thru a couple of different modems and numerous firmware updates, sometimes a couple of different FW versions over a weeks time. I've found it necessary to install a timer that causes my modem to reboot every night overnight when we are sleeping. This has solved some but not all of the issues.

05-26-2020, 04:23 PM	#2
gravy boat Senior Member Join Date: Apr 2004 Location: Gilford year round, West Alton summers Posts: 589 Thanks: 596 Thanked 200 Times in 100 Posts	We went through something similar a few months ago. We work from home so have the highest speed internet we can get through Metrocast. After several attempts to reboot (turn off and then turn on the router and modem) we upgraded our router and modem to newer models recommended by Metrocast and we have had no issues since. Hope this works for you, too. GB

The Following User Says Thank You to rick35 For This Useful Post:
gravy boat (05-26-2020)

The Following User Says Thank You to ishoot308 For This Useful Post:
Jeanzb1 (05-26-2020)

05-26-2020, 06:01 PM	#5
WeLoveTheLake Senior Member Join Date: Mar 2020 Posts: 53 Thanks: 0 Thanked 13 Times in 10 Posts	We have Atlantic Broadband as ISP, never had any issues.

05-26-2020, 07:52 PM	#8
DougNH Senior Member Join Date: Aug 2006 Location: Meredith Bay/MA Posts: 79 Thanks: 118 Thanked 49 Times in 19 Posts	Normaly i am at 200 Mbps download but today about noon it dropped to .8 Mbps (yes .8). Call and waited for a good 30 minutes on hold... they check to my cable modem... everthing looks good from our end, we will sent a tech out thursday. But... 3 kids on school and 2 work from home parents. Well we are sorry, will be out thursday. About 6pm today back up to 200 Mbps and seems fine. BTW, ran coax across drive from cable POE to modem to bypass house wire and spltters... no difference. They said no issues on there side, no reported problems.