Alternatives to Breezeline/Atlantic Broadband

map · 02-25-2022, 05:29 PM

I’m in the Weirs. Our promotional rate expired and we were up $30 from 2 years ago. I called and yeah- I waited 45 minutes but the retention rep was able to take our rate back to the initial one, saving us the $30. She also increased our spead from 250 mp to 500 mp and we kept everything else the same- same channels and equipment, etc. ( yes- we lease ). She threw in 2 wifi extenders for free that were delivered today by UPS ( not that we need them in our small cottage) and she prorated our current month’s bill so we got a few bucks off that as well.

I don’t have any complaints with them really. When we moved here we came from DSL to this. Much better. We have just one TV and a couple of laptops and smart phones an Amazon Echo and an Amazon DOT.

We also use ROKU for some other stuff. And we have Amazon Prime.

I use Straight Talk for my old iPhone 6S Plus and my husband uses Consumer Cellular for his flip phone. We have an old iPhone SE that my husband uses on our wifi network at home.

Charlie T · 03-04-2022, 08:02 PM

Quote:

Originally Posted by map

I’m in the Weirs. Our promotional rate expired and we were up $30 from 2 years ago. I called and yeah- I waited 45 minutes but the retention rep was able to take our rate back to the initial one, saving us the $30. She also increased our spead from 250 mp to 500 mp and we kept everything else the same- same channels and equipment, etc. ( yes- we lease ). She threw in 2 wifi extenders for free that were delivered today by UPS ( not that we need them in our small cottage) and she prorated our current month’s bill so we got a few bucks off that as well.

I had no such luck. I waited on hold for over 2 hours only to be told that the won't reduce my $120+ a month bill for any reason. The current rate for new customers for better service is $39.95 a month. I wish I had got the same Customer Service rep that you got. I ended up canceling my service. I"ll put the satellite back up and deal with it. They can change the name but it's still the same crappy service.

Leoskeys · 03-06-2022, 04:58 PM

I called and waited for 45 minutes, requested a call back. They did call, but missed me. I called them back, Now I’ve been waiting two weeks to hear from them, nothing…

02-25-2022, 05:29 PM	#1
map Senior Member Join Date: Jul 2019 Location: The Weirs Posts: 248 Thanks: 204 Thanked 66 Times in 49 Posts	I’m in the Weirs. Our promotional rate expired and we were up $30 from 2 years ago. I called and yeah- I waited 45 minutes but the retention rep was able to take our rate back to the initial one, saving us the $30. She also increased our spead from 250 mp to 500 mp and we kept everything else the same- same channels and equipment, etc. ( yes- we lease ). She threw in 2 wifi extenders for free that were delivered today by UPS ( not that we need them in our small cottage) and she prorated our current month’s bill so we got a few bucks off that as well. I don’t have any complaints with them really. When we moved here we came from DSL to this. Much better. We have just one TV and a couple of laptops and smart phones an Amazon Echo and an Amazon DOT. We also use ROKU for some other stuff. And we have Amazon Prime. I use Straight Talk for my old iPhone 6S Plus and my husband uses Consumer Cellular for his flip phone. We have an old iPhone SE that my husband uses on our wifi network at home. Last edited by map; 02-25-2022 at 05:34 PM. Reason: Spelling

The Following User Says Thank You to map For This Useful Post:
Leoskeys (02-25-2022)

The Following 4 Users Say Thank You to Charlie T For This Useful Post:
bigdog (05-03-2022), Biggd (03-04-2022), Jeanzb1 (03-08-2022)

03-06-2022, 04:58 PM	#3
Leoskeys Senior Member Join Date: Feb 2015 Location: Lakes Region Posts: 148 Thanks: 134 Thanked 27 Times in 21 Posts	I called and waited for 45 minutes, requested a call back. They did call, but missed me. I called them back, Now I’ve been waiting two weeks to hear from them, nothing…