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#1 |
Senior Member
Join Date: Dec 2013
Posts: 191
Thanks: 93
Thanked 84 Times in 55 Posts
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I am thinking ob buying a new Cobalt from Goodhue or Flightcraft. Neither seems to get great reviews.
Wondering if anyone has an opinion on which has better after the sale service. Any help would be appreciated. |
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#2 | |
Senior Member
Join Date: Jun 2021
Posts: 54
Thanks: 14
Thanked 22 Times in 16 Posts
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#3 |
Senior Member
Join Date: Dec 2016
Posts: 2,026
Thanks: 210
Thanked 649 Times in 432 Posts
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Service and winter storage can be used as a chip
Sent from my iPhone using Winnipesaukee Forum mobile app |
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#4 |
Senior Member
Join Date: Dec 2013
Posts: 191
Thanks: 93
Thanked 84 Times in 55 Posts
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Anyone have good or bad experience with either? Service? Good or bad?
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#5 |
Senior Member
Join Date: Dec 2013
Posts: 191
Thanks: 93
Thanked 84 Times in 55 Posts
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You cannot get to Flightcraft by water so that is maybe a negative.
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#6 |
Senior Member
Join Date: Aug 2017
Posts: 600
Thanks: 135
Thanked 273 Times in 167 Posts
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I’ve been at Sheps (Goodhue) for decades, through multiple owners. I had one really negative experience with the last owner just before it was sold to Goodhue. Since Goodhue bought Sheps there have been many staff changes and a big uptick in rentals which has changed the dynamics a bit. That said, I have had no issues with the new people and find them helpful and responsive anytime I need something done. I wish slip and storage fees were lower but am glad to have a slip so won’t complain.
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The Following User Says Thank You to Garcia For This Useful Post: | ||
Not to Worry (08-14-2022) |
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#7 |
Senior Member
Join Date: Mar 2012
Location: Gilford, NH
Posts: 443
Thanks: 6
Thanked 93 Times in 72 Posts
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My friend has bought 2 boats recently with FlightCraft and I can say this past one is his last with them. Everytime he had issues with the boat or trailer its been a bunch of excuses and poor outcomes. He deals with both Laconia and the Milton (I think?) one. I've been next to him while he's been on the phone and been at the show with him too.
I just know he's now looking at other boats for his next purchase. (he buys every couple years so far). |
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#8 | |
Senior Member
Join Date: Jan 2006
Posts: 6,669
Thanks: 750
Thanked 1,444 Times in 1,003 Posts
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Wow, really? I can't say I know anybody who gets a new boat every couple of years. |
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#9 | |
Senior Member
Join Date: Oct 2004
Location: Laconia NH
Posts: 5,568
Thanks: 3,199
Thanked 1,099 Times in 792 Posts
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Of course, I am partial to Formula boats and had mine since 1988. Bought a Sea Ray and return to Formula. Also had a 4-Winns and also return. Nothing like a Formula! ABC does not offer Formulas!
__________________
Someday may never be an actual day. |
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#10 |
Senior Member
Join Date: Jun 2012
Location: Anchorage, Al
Posts: 144
Thanks: 57
Thanked 66 Times in 33 Posts
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I bought a Cobalt from East Coast ten years ago and have had nothing but great service. Maybe I'm just the lucky one or just have realistic expectations.
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#11 |
Senior Member
Join Date: Apr 2007
Location: Maynard, MA & Paugus Bay
Posts: 2,564
Thanks: 753
Thanked 353 Times in 265 Posts
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aren't they the same family, dad one, son the other?
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Capt. of the "No Worries" |
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#12 |
Junior Member
Join Date: Aug 2021
Location: Meredith
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
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We have had excellent sales and service experiences from Meredith Flightcraft for the past 11 years. Service team has been easy to reach, attentive and always do excellent work. We also do winter storage with them too. Couldn’t be happier with the whole team.
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#13 | |
Senior Member
Join Date: Mar 2012
Location: Gilford, NH
Posts: 443
Thanks: 6
Thanked 93 Times in 72 Posts
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#14 |
Member
Join Date: Jul 2018
Posts: 43
Thanks: 0
Thanked 24 Times in 13 Posts
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I would highly recommend Flight Craft to anyone looking to purchase a boat, new or used, or in need of service. For me, Flight Craft has been a great company to do business with. They have a great team!
My history with Flight Craft all started well before I was a customer of theirs. I backed into one of their brand-new boats while trying to shoehorn myself in at the gas dock. Dan, the owner was there working the docks that day. When I asked if they could call the owner, I heard, I am the owner. That’s when I got that pit in my stomach. We both inspected his boat and there didn’t appear to be any damage, just broke some letters on my boat (Four Winns). Dan said he would pull the boat and inspect it in the shop, there “might” be spider cracks. I thought, oh here it comes, I am in for a big bill. I apologized and gave him all my information. Months passed and I didn’t hear from them. The following year I decide to get a bigger boat and I have always liked Cobalt’s. So, I went to check them out. I meet with Ryan, and he was great! He spent a lot of time going over the boat, answered all my questions, and I had a lot of them. Took me out on 2 separate sea trials. I went back for a third and final before I made up my mind. But Ryan was tied up, but Dan offered. During the ride with Dan, I asked him if he remember me, or me backing into his boat the previous year. Dan said, he didn’t remember it. I told him I had really expected a bill from him. He said, “if there’s no damage, there’s no damage”. He didn’t even send me a bill to pull the boat, inspect it and re-splash it. I have been in the marine business for more than 35 years and this is unheard of! He just finalized the sale! I ordered a Cobalt R7 from them and this is my third season with it. They were a pleasure to work with when I bought the boat, and their service team has been well above average with a couple miner hiccups since. Remember when you read reviews, consider that there are great customers and horrible customers, and sometimes you will come across one that you will never be able to satisfy no matter what you do! |
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