Hyundai Santa Fe Issue ?

[TiltonBB]

Originally Posted by bigdog

I called AAA around 2:15pm, they've been given me telephone updates about when Tech would arrive. It's been 5 hrs since I made my original contact, but still no signs of AAA tow truck driver.

Thank God I wasn't on the side of the road in a crime ridden city
, or even worse, my wife, with kids in back of the car. Going to have a serious talk with AAA tomorrow, and take my complaint up the ladder as far as I can push it ! I'd drop them but what is the alternative competition ?

AAA is famous for frequently giving poor service. They pay a lower than market rate to the garages they contract with so their calls never get priority. When this happens you can often get AAA to agree to let you call someone else and submit the receipt for reimbursement.

[TomC]

My AAA membership is up for renewal in November... now I question the advisability of doing that...

[upthesaukee]

Originally Posted by TomC

My AAA membership is up for renewal in November... now I question the advisability of doing that...

For what it's worth, I have been a member of AAA for more than 30 years and have used them for flat tires, dead batteries, etc. and have been satisfied over the years. I can't remember any time over these years where they did not show up at an appointed time, usually within an hour after placing the call.

Most of the time, service has been done out of Rochester NH to Alton.

Two different time, the AAA guy pulled the flat tire off, found the puncture location, and determined it could be fixed with a plug. Repair was done and no problems with tire until it needed replacement along with the other tires.

I'm glad I have AAA. Sorry if others experiences have not been as good.

Dave

[TheProfessor]

Originally Posted by TomC

My AAA membership is up for renewal in November... now I question the advisability of doing that...

Have AAA+ for well over 20 years.
The Plus will tow 100 miles to your home or your shop of choice.

Have had excellent service.

Pot hole/flat tire in the middle of Tennessee at 05:30 AM in dark and raining in the middle of nowhere. Not near any cities. On my way in one hour. Good thing my GPS has coordinates - as I had no idea where I was.

Different year. Different vehicle. Broke down on dirt back roads of Dorchester, NH. Me and the dog. Again, within an hour the dog and I and pickup were taken to Lakes Region to drop off truck at my local mechanic shop AND the driver took myself and the dog home. Yes, i did tip the driver.

[Tofu]

Originally Posted by TomC

My AAA membership is up for renewal in November... now I question the advisability of doing that...

When you break down on 93 at 2am. You won't doubt at all the reason you have AAA. I've had it for years and only had to use them twice. Both times they showed up in a REASONABLE time frame, was very happy with the outcome. Just IMHO.

[bigdog]

Originally Posted by TiltonBB

AAA is famous for frequently giving poor service. They pay a lower than market rate to the garages they contract with so their calls never get priority. When this happens you can often get AAA to agree to let you call someone else and submit the receipt for reimbursement.

I totally agree with you, AAA service has gone wayyyyyy downhill !
I called them at 2pm, and they showed up at 7pm, 5 hrs later.
WTH kind of service is this.....