Is there anything worse than Metrocast?

Skip · 11-02-2006, 11:48 AM

From the FCC FAQ web page on cable complaints:

How can I file a complaint against my cable company?
Complaints about rates or service should be directed to your local franchise authority. A franchising authority is the local municipal, county or other government organization that regulates certain aspects of the cable television industry at the state or local level. The name of the franchising authority may be on the front or back of your cable bill. If this information is not on your bill, contact your cable company or your local town or city hall.

In addition, filing a complaint with the FCC is very easy as this referenced link shows!

Good luck,

Skip

BBS · 11-02-2006, 12:50 PM

For those of you who hate voicemail jail, and want to talk to a real person rather than walking through menu choices (or hanging on hold) here's a neat website that gives you the keys to the castle.

http://gethuman.com/us/

Unfortunately, Metrocast isn't listed but I'm guessing that one of these tips might work to reach a human being.

Paugus Bay Lake Girl · 11-04-2006, 08:38 PM

Contact the townhall in your area.

11-02-2006, 11:48 AM	#1
Skip Senior Member Join Date: Apr 2004 Location: Dover, NH Posts: 1,615 Thanks: 256 Thanked 514 Times in 182 Posts	Also notify your local authorities! From the FCC FAQ web page on cable complaints: How can I file a complaint against my cable company? Complaints about rates or service should be directed to your local franchise authority. A franchising authority is the local municipal, county or other government organization that regulates certain aspects of the cable television industry at the state or local level. The name of the franchising authority may be on the front or back of your cable bill. If this information is not on your bill, contact your cable company or your local town or city hall. In addition, filing a complaint with the FCC is very easy as this referenced link shows! Good luck, Skip

11-02-2006, 12:50 PM	#2
BBS Member Join Date: Apr 2004 Posts: 28 Thanks: 0 Thanked 0 Times in 0 Posts	Bypassing Automated Attendants For those of you who hate voicemail jail, and want to talk to a real person rather than walking through menu choices (or hanging on hold) here's a neat website that gives you the keys to the castle. http://gethuman.com/us/ Unfortunately, Metrocast isn't listed but I'm guessing that one of these tips might work to reach a human being.

11-04-2006, 08:38 PM	#3
Paugus Bay Lake Girl Member Join Date: Aug 2006 Location: Paugus Bay, Laconia NH Posts: 36 Thanks: 3 Thanked 0 Times in 0 Posts	Complain to the town about your cable company if your not happy Contact the townhall in your area. Last edited by Paugus Bay Lake Girl; 11-26-2006 at 10:16 AM.