Amerigas Gotten Any Better

[dpg]

Any customers of Amerigas finding dealing with them any better and are you noticing smoother delivers from a year or two ago? I ordered online last week and I'm right in the middle of my delivery windown now. I "think" (??) I've seen some slight improvement just wondering about other customers. If I do not get a text/email this week about a delivery being made I'll be back to them looking into it. I do not burn a real lot and ordered at about 40% so this was sort of a test run for them. Awhile back they had me pulling my hair out.

[feb]

I ordered a small refill from them in August, I only order 1x per year since its a seasonal place and they came within 10 days. Ordered online, got a few text updates, easy peasy.

I hate that I get charged to "rent" their tanks but that's the cost of not buying enough propane each year.

[dpg]

Thanks feb... Since opening this thread I received a text saying they were delivering today, 12/5 so we'll see. I'm cautiously optimistic their better to deal with than in the past...

[dpg]

Text indicating propane was delivered... I'm impressed compared to what they used to put me through!

[TheProfessor]

Had Amerigas for many years.
On call delivery.

few/many years ago tank getting low. Called Amerigas. Told could be up to 10 days.
Waited/watched 10 days. Nothing.
Called Amerigas again. Was told that weekend days do not count for the 10 days. So it is actually up to 14 days. And Amerigas charged for tank rental.

Waited/watched on 14th day. No delivery. Called on the 15th day.
Finally got delivery the 16th day.

Yes, there is automatic delivery.

The price for the Amerigas propane for me was about $1.00 more than competitors.

Amerigas no more for me.

And attempting to telephone Amerigas was a nightmare.

Amerigas used to have an office on Union Ave in Laconia. And customer could walk in and speak with a real human.

Today. Have Eastern. Can go to Rochester and speak with a real person if needed.

There is also a cooperative/group that one can join. For even a better price.

Now/presently I own my own 500/400 gallon tank. So I can go with any company if I wish.

[fatlazyless]

Originally Posted by TheProfessor

few/many years ago tank getting low. Called Amerigas. Told could be up to 10 days.
Waited/watched 10 days. Nothing.
Called Amerigas again. Was told that weekend days do not count for the 10 days. So it is actually up to 14 days. And Amerigas charged for tank rental.

Waited/watched on 14th day. No delivery. Called on the 15th day.
Finally got delivery the 16th day.

Yes, there is automatic delivery.

For a three hundred dollar surcharge, paid in advance by credit card over the telephone, Amerigas will make a propane delivery the next day in the lakes region.

[Hillcountry]

Originally Posted by fatlazyless

For a three hundred dollar surcharge, paid in advance by credit card over the telephone, Amerigas will make a propane delivery the next day in the lakes region.

Literally, highway robbery.

[dpg]

I used to run into the BS TheProfessor describes but they seem to have straightened some things out. Yes, if you have deliveries made via a phone call which I also do you need to give them a good week in advance, no real biggie. I own the tank no hassles there. When I used to call other (more reliable) companies for deliveries I found them to be more than Amerigas, don't know if that's the case now.

[JPC]

May I ask where you got the tank? Did you purchase it from Amerigas?

[TheProfessor]

Purchasing a residential tank can be a tad difficult. At least a few years ago.

The advantage is that one can go with any delivery company. But normally, one has to open an account.

One propane person told me that the propane tanks are all leased. That a seperate company owns all residential propane tanks. Not sure if this interpretation is true or not.

Amerigas for me anyway - I had to pay a yearly rental fee.

[fatlazyless]

AmeriGas, 11 Liberty Drive, Londonderry NH has propane tanks for sale, made by Manchester Tanks ..... www.mantank.com ...... see Craigslist-NH ads with photos on Nov 14, 2024 for five different propane tanks for sale.

120-gal ..... $895, above ground, vertical, named a Q-tank
500-gal ..... $3395, above ground
500-gal ..... $4395, below ground
1000-gal ... $5195, above ground
1000-gal ... $6395, below ground

AmeriGas ..... www.wikipedia.org/wiki/AmeriGas

[dpg]

Yes, I'm 99% sure the tank was purchased from Amerigas it's been years now. You can order deliveries from anybody when you own your own tank however as another poster stated you may need to open an account. Opening an account is easy probably 10 minutes per company online if you want to do it yourself. If opening it online doesn't work of course you can just call the particular company and do it over the phone.

I stick with Amerigas cause we "supposedly" get a preferred rate in Suissevale, if it's cheaper and how much I don't know I can't be bothered spending time investigating everybody's prices, I do not burn that much gas it isn't my primary source of heat.

[TheProfessor]

Originally Posted by dpg

Opening an account is easy probably 10 minutes per company online if you want to do it yourself.

Each propane company has to enter your home, check all connections, record all serial numbers, and of course checck tank outside.

Ever since the house blew up in Krainewood, the propane companies have been quite extensive in their analysis.

[dpg]

Ah yes now that you mention it I guess I did need a s/n or something off the tank when I opened a second account with someone else. I do not recall a special visit probably checked everything out when the delivery was made.